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GC3811/77
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Philips GC3811/77 [6/22] Troubleshooting

ENGLISH

Calc-clean function

IMPORTANT: Use Calc-clean function every 1 month to prolong the life of your iron. If water in your area is

very hard, or you see scales coming out from the soleplate during ironing, use this function more frequently.

1 Make sure the iron is unplugged and the steam slider is set to dry setting.

2 Fill the water tank to the MAX indication.

Do not pour vinegar or other descaling agents into the water tank.

3 Plug in the iron and set the temperature dial to MAX.

4 Unplug the iron when the temperature light goes out.

5 Hold the iron over the sink. Keep pushing the calc clean button and gently shake the iron forth and

back until all water in the water tank has been used up (Fig. 16).

Scales is ushed out, steam and boiling water also come out of the soleplate.

Note: Repeat steps 2 to 5 if the water that comes out of the iron still contains scale particles.

6 Plug in the iron and let the iron heat up to dry the soleplate.

7 Unplug the iron when the temperature indicator light goes out.

8 Move the iron gently over a piece of cloth to remove any water stains on the soleplate.

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you are

unable to solve the problem with the information below, visit www.philips.com/support for a list of

frequently asked questions or contact the Consumer Care Centre in your country (see the worldwide

guarantee leaet for contact details).

Problem Possible cause Solution

Water leaks from the water

ﬁlling door.

You have overﬁlled the water

tank.

Do not ﬁll the water tank beyond

the MAX indication. Pour excess

water out of the water tank.

Water drips from the soleplate

after the iron has been

unplugged or has been stored.

The steam slider is set to MAX

or ECO.

Set the steam slider to dry setting.

You have put the iron in

horizontal position with water

still left in the water tank.

Empty the water tank.

The steam boost function does

not work properly (water leaks

out of the soleplate).

You have used the steam boost

function too often within a very

short period.

Wait for a few seconds before you

use the steam boost function again.

You have used the steam

boost function at too low a

temperature.

Set an ironing temperature at

which the steam boost function can

be used (●●● to MAX).

Flakes and impurities come out

of the soleplate during ironing.

Calc are formed inside the

soleplate.

Use the Calc-Clean function (see

chapter ‘Cleaning and maintenance’,

section ‘Calc-Clean function’).

Philips GC3811/77 [6/22] Troubleshooting

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