Mercusys AC12G [5/55] Faq frequently asked questions

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FAQ (Frequently Asked Questions)

Q1. What can I do if the login window does not appear?

• If the computer is set to a static IP address, change its settings to obtain an IP address automatically.

• Verify that http://mwlogin.net is correctly entered in the web browser.

• Use another web browser and try again.

• Reboot your router and try again.

• Disable and enable the network adapter in use again.

Q2. What can I do if I cannot access the internet?

• Check if the internet is working properly by connecting a computer directly to the modem via an Ethernet cable.

If it is not, contact your internet service provider.

• Reboot your router and try again.

• Open a web browser, enter http://mwlogin.net and run the Quick Setup again.

• For cable modem users, reboot the modem rst. If the problem still exists, log in to the web management page

of the router to clone MAC address.

Q3. How do I restore the router to its factory default settings?

• With the router powered on, press and hold the Reset button on the router until there is an obvious change of

the LED, and then release the button.

• Log in to the web management page of the router to restore the router to factory settings.

Q4. What can I do if I forgot my web management password?

• Refer to FAQ >Q3 to reset the router, and then create a password for future logins.

Q5. What can I do if I forgot my wireless network password?

• By default, the wireless network has no password.

• If you have set a password for the wireless network, log in to the web management page of the router to retrieve

or reset your password.

Note: To learn more about the router, please visit our website

http://www.mercusys.com