Elenberg WM-3620D [18/20] Detergent foam leak from the drawer or keep in the drum

The washing machine will not start

• Make sure the door is rmly closed.

• Make sure the washing machine is plugged in.

• Make sure the water source faucet is turned on.

• Make sure to press the Start/Pause button.

No water or insufcient water supply

• Make sure the water source faucet is turned on.

• Make sure the water source hose is not frozen.

• Make sure the water intake hose is not bent.

• Make sure the lter on the water intake hose is not clogged.

• Make the water pressure is sufcient for start.

Detergent foam leak from the drawer or keep in the drum

• Make sure the detergent suitable for drum washing machine, low

foam detergent is recommended.

• Put the excessive detergents.

Washing machine vibrates or is too noisy

• Make sure the washing machine is set on a level surface. If the

surface is not level, adjust the washing machine feet to level the

appliance.

• Make sure that the shipping bolts are removed.

• Make sure the washing machine is not touching any other object.

• Make sure the laundry load is balanced.

Washing machine does not drain/spin

• Make sure the drain hose is not squashed or bent.

• Make sure the water hose mesh lter is not clogged.

• Make sure the drain tube lower than 100cm.

Washing machine draining and water lling simultaneously

• Make sure the drain tube higher than 80cm.

• Make sure the drain mouth not dip in the water.

TROUBLESHOOTING