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Axis M1004-W [52/60] Axis m1004 w network camera
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AXISM1004–WNetworkCamera
Troubleshooting
ping-s408<IPaddress>
InWindows,typethefollowingfromacommand/DOSprompt(thismayrequirethatyourunthecommandpromptas
anadministrator):
arp-s<IPaddress><serialnumber>
ping-l408-t<IPaddress>
2.Iftheproductdoesnotreplyin30seconds,restartitandwaitforareply.PressCTRL+CtostopPing.
3.Openabrowserandtypeintheproduct’sIPaddress.Inthepagethatappears,usetheBrowsebuttontoselecttheupgrade
letouse.ThenclickLoadtorestarttheupgradeprocess.
4.Aftertheupgradeiscomplete(1–10minutes),theproductautomaticallyrestartsandshowsasteadygreenonthe
Statusindicator.
5.Reinstalltheproduct,referringtotheInstallationGuide.
Iftheemergencyrecoveryproceduredoesnotgettheproductupandrunningagain,contactAxissupportatwww.axis.com/techsup/
Note
Theemergencyrecoveryprocedureonlyworksonthewiredinterface.
Symptoms,PossibleCausesandRemedialActions
ProblemssettingtheIPaddress
WhenusingARP/Ping
Trytheinstallationagain.TheIPaddressmustbesetwithintwominutesafterpowerhasbeen
appliedtotheproduct.EnsurethePinglengthissetto408.Forinstructions,seeAssignIPAddress
usingARP/Ping,onpage39.
Theproductislocatedona
differentsubnet
IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youwillnotbeabletosettheIPaddress.Contactyour
networkadministratortoobtainanIPaddress.
TheIPaddressisbeingused
byanotherdevice
DisconnecttheAxisproductfromthenetwork.RunthePingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct:
•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.
•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.
PossibleIPaddressconict
withanotherdeviceonthe
samesubnet.
ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.
Theproductcannotbeaccessedfromabrowser
Cannotlogin
WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.
Ifthepasswordforrootislost,theproductmustberesettothefactorydefaultsettings.See
ResettoFactoryDefaultSettings,onpage50.
52
Содержание
- About this document 2
- Electromagnetic compatibility emc 2
- Equipment modifications 2
- Intellectual property rights 2
- Legal considerations 2
- Liability 2
- Radio transmission 2
- Regulatory information 2
- This equipment may generate or use radio frequency energy the user could lose the authority to operate this equipment if an unauthorized change or modification is made 2
- Trademark acknowledgments 2
- Usathis equipment has been tested using a shielded network cable stp and found to comply with the limits for a classb digital device pursuant to part 15 of the fcc rules these limits are designed to provide reasonable protection against harmful interf 2
- Disposal and recycling 3
- Safety 3
- Support 3
- Taiwan 3
- This product complies with iec en ul60950 1 safety of information technology equipment 3
- Learn more 4
- Accessing the product 5
- Applications 5
- Axis m1004 w network camera 5
- Detectors 5
- Events 5
- Hardware overview 5
- Live view config 5
- Media streams 5
- Ptz pan tilt zoom 5
- Recordings 5
- Setting up the product 5
- System options 5
- Table of contents 5
- Technical specifications 5
- Troubleshooting 5
- Axis m1004 w network camera 6
- Connectors 6
- Hardware overview 6
- Yhardware overview 6
- Axis m1004 w network camera 7
- Hardware overview 7
- Led indicators 7
- Access from a browser 8
- Accessing the product 8
- Axis m1004 w network camera 8
- Yaccessing the product 8
- Access from the internet 9
- Accessing the product 9
- Axis m1004 w network camera 9
- Set the root password 9
- Accessing the product 10
- Axis m1004 w network camera 10
- Controls on the live view page 10
- Set power line frequency 10
- The live view page 10
- Accessing the product 11
- Axis m1004 w network camera 11
- Axis media control viewer toolbar 11
- Accessing the product 12
- Axis m1004 w network camera 12
- Ptz controls 12
- Axis m1004 w network camera 13
- Axis media control amc 13
- How to stream h 64 13
- Media streams 13
- Alternative methods of accessing the video stream 14
- Axis m1004 w network camera 14
- Media streams 14
- Axis m1004 w network camera 15
- Media streams 15
- Axis m1004 w network camera 16
- Basic setup 16
- Setting up the product 16
- Axis m1004 w network camera 17
- Pixel counter 17
- Setting up the product 17
- Video stream 17
- Axis m1004 w network camera 18
- Setting up the product 18
- Stream profiles 18
- Axis m1004 w network camera 19
- Camera settings 19
- Exposure settings 19
- Image appearance 19
- Setting up the product 19
- View area 19
- White balance 19
- Wide dynamic range 19
- Axis m1004 w network camera 20
- Overlay 20
- Overlay image 20
- Setting up the product 20
- Axis m1004 w network camera 21
- Privacy mask 21
- Setting up the product 21
- Axis m1004 w network camera 22
- Default viewer for browsers 22
- Live view config 22
- Axis m1004 w network camera 23
- Live view config 23
- Output buttons 23
- User defined links 23
- Viewer settings 23
- Axis m1004 w network camera 24
- Live view config 24
- Axis m1004 w network camera 25
- Guard tour 25
- Preset positions 25
- Ptz pan tilt zoom 25
- Advanced 26
- Axis m1004 w network camera 26
- Controls 26
- Ptz pan tilt zoom 26
- Axis m1004 w network camera 27
- Camera tampering 27
- Detectors 27
- Motion detection 27
- Axis m1004 w network camera 28
- Detectors 28
- Motion detection parameters 28
- Set up motion detection windows 28
- Axis m1004 w network camera 29
- Detectors 29
- Applications 30
- Axis m1004 w network camera 30
- Axis m1004 w network camera 31
- Events 31
- Axis m1004 w network camera 32
- Events 32
- Recipients 32
- Setting up an action rule 32
- Axis m1004 w network camera 33
- Events 33
- Recurrences 33
- Schedules 33
- Axis m1004 w network camera 34
- Events 34
- Axis m1004 w network camera 35
- Continuous recording 35
- Recording list 35
- Recordings 35
- Axis m1004 w network camera 36
- Ip address filter 36
- Security 36
- System options 36
- Axis m1004 w network camera 37
- Certificates 37
- Ieee 802 x 37
- System options 37
- Axis m1004 w network camera 38
- Basic tcp ip settings 38
- Date time 38
- Network 38
- System options 38
- Axis m1004 w network camera 39
- System options 39
- Advanced tcp ip settings 40
- Axis m1004 w network camera 40
- System options 40
- Axis m1004 w network camera 41
- System options 41
- Axis m1004 w network camera 42
- System options 42
- Wireless 42
- Axis m1004 w network camera 43
- System options 43
- Axis m1004 w network camera 44
- System options 44
- Axis m1004 w network camera 45
- System options 45
- Axis m1004 w network camera 46
- Qos quality of service 46
- Smtp email 46
- System options 46
- Axis m1004 w network camera 47
- Bonjour 47
- Network share 47
- Rtp h 64 47
- Storage 47
- System options 47
- Axis m1004 w network camera 48
- I o ports 48
- Maintenance 48
- Port status 48
- Ports devices 48
- Support 48
- Support overview 48
- System options 48
- Advanced 49
- Axis m1004 w network camera 49
- File upload 49
- Logs reports 49
- Scripting 49
- System options 49
- System overview 49
- Axis m1004 w network camera 50
- Plain config 50
- Reset to factory default settings 50
- System options 50
- Axis m1004 w network camera 51
- Checking the firmware 51
- Emergency recovery procedure 51
- Troubleshooting 51
- Upgrading the firmware 51
- Axis m1004 w network camera 52
- Symptoms possible causes and remedial actions 52
- Troubleshooting 52
- Axis m1004 w network camera 53
- Troubleshooting 53
- Axis m1004 w network camera 54
- Troubleshooting 54
- Axis m1004 w network camera 55
- Problem retrieving additional video streams 55
- Troubleshooting 55
- Axis m1004 w network camera 56
- Technical specifications 56
- Axis m1004 w network camera 57
- Technical specifications 57
- Axis m1004 w network camera 58
- Connectors 58
- Technical specifications 58
- Axis m1004 w network camera 59
- Performance considerations 59
- Technical specifications 59
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