Avaya 2060 [14/42] Software release

Page 14 – Actions During a Call

INDeX 9.1 2030/50/60 38DHB0002UKCL - Issue 5 (12/00)

Software Release

Occasionally you may need to talk to someone for support about

your phone or phone system. It may be useful to tell that person

what software your phone system uses.

To display the software release:

1. During a call, press PROGRAM, the phone displays the software

installed on your system. To do this without making a call, just

press ANSWER RELEASE first.

2. Press SCROLL to return to the normal display.

Create a Conference Call

External Lines:

If your exchange uses digital lines, you can conference several of

these with internal parties. However, if your exchange uses any other

type of line, you can only include one of those in a conference.

Check with your

System Manager.

During a call, you can add callers to create a conference (of up to 64

calls).

To start or add to a conference:

1. Press HOLD to hold your current call (or conference).

2. Call the new person that you want in the conference.

3. If answered, ask if they wish to join a conference; if "yes" press

CONFER, if "no" press HOLD.

4. If unanswered, press HOLD to retrieve to the first call.

To exit the conference:

1. Press ANSWER RELEASE or replace the handset.

To park all the conference parties:

1. Press PARK (see page 18).

To split a 3-way conference:

1. Press SPLIT to hold one caller and connect the other.

2. To switch between calls, press HOLD.

Recall

Your phone system may connect to another phone system by a fixed

line (tie line). If this is the case, you may occasionally need to use a

'recall' (your System Manager will advise). To do this, RECALL

appears when necessary.