Planet WL-8317 [18/19] Chapter 4 troubleshooting

Chapter 4 Troubleshooting

This chapter provides solutions to problems that may occur during the installation and operation

of the PLANET WL-8317. Read the descriptions below to solve your problems.

Q1: After install the WL-8317 in Windows XP , the login dialog box appears every time

when restarting PC.

A: It is the “Domain Login” function designed in Windows XP system. Enter the preset username

and password allows user to recover network connection at this time. If the computer does not

join any domain, you can click “OK” to ignore this box and access to the system.

Q2: The PLANET WL-8317 does not work properly.

A: 1. Reinsert the PLANET WL-U8317 into your PC’s PCI.

2. Right click on My Computer and select Properties. Select the device manager and click on

the Network Adapter. You will find the Adapter if it is installed successfully. If you see the

yellow exclamation mark, the resources are conflicting. You will see the status of the Adapter.

If there is a yellow question mark, please check the following:

　 - Make sure that your PC has a free IRQ (Interrupt Request, a hardware interrupt on a PC.)

　 - Make sure that you have inserted the right adapter and installed the proper driver.

If the Adapter does not function after attempting the above steps, remove the adapter and do the

following:

　 - Uninstall the driver software from your PC.

- Restart your PC and repeat the hardware and software installation as specified in this

User Guide.

Q3: I cannot communicate with the other computers linked via Ethernet in the

Infrastructure configuration.

A: 1. Make sure that the PC to which the Adapter is associated is powered on.

2. Make sure that your Adapter is configured on the same channel and with the same security

options as with the other computers in the Infrastructure configuration.

Q4: What should I do when the computer with the Adapter installed is unable to connect

to the wireless network and/or the Internet?

A: 1. Check that the LED indicators for the broadband modem are indicating normal activity. If not,