![OKI ML3321eco [51/57] Responding to general problems](/img/pdf.png)
OKI ML3321eco [51/57] Responding to general problems
![OKI ML3321eco [51/57] Responding to general problems](/views2/1074059/page51/bg33.png)
Troubleshooting > 51
R
ESPONDING
TO
GENERAL
PROBLEMS
PROBLEM SOLUTION
Nothing happens when I
turn on the printer.
Check the power cable connection the outlet and to
your printer. If you are using a power strip, make
sure it is turned on, and that the fuse has not blown
nor the circuit breaker tripped.
The printer does not
print when data is sent.
1. Is the SEL light on? If not, press the SEL key.
2. Check that the interface cable is securely
connected to both the computer and the printer.
3. If you have the optional serial interface board
installed, check to be sure that it is firmly seated in
the printer.
I'm getting strange
symbols, incorrect fonts,
etc., when I try to print
a document.
1. Check to be sure that the printer driver you have
selected in your software matches the printer
emulation. (Press SHIFT and SEL keys, then press
GROUP key: this will print a line showing the
emulation you have selected.)
2. If you have embedded any printer commands in
your software, check to be sure that you entered
them correctly.
I've installed a new
ribbon and the printing
is smeared and
streaked.
The ribbon shield is either loose or missing. Remove
the ribbon cartridge and check the clear plastic
ribbon shield: if it's loose, secure it in place, if it is
missing, find it and reinstall it.
The ALARM light is on
and the Character Pitch
15 light is flashing.
This indicates a paper jam. Press the SEL key and
correct the paper jam situation (“Clearing paper
jams” on page 47).
TheALARM light is on
and the Character Pitch
10 light is flashing.
This indicates that the paper lever is set at the wrong
position for the paper you are trying to use: move it
to the proper setting.
The ALARM light is
blinking.
Try turning the printer off and then back on again. If
the light still blinks, call for service.
The printer needs paper,
but the ALARM light is
not on and I can't load
the paper.
Press and release the SEL key, then hold the SHIFT
key and press the RESET (CHARACTER PITCH) key:
this resets the printer.
My word processor files
don't print the way I
have the menu and front
panel set.
Before sending a file to the printer, many word
processors send either an “initialization string” or an
I-Prime signal to the printer.
The initialization string contains codes that override
the panel and menu settings. To change your printer
to ignore the reset code, enter the Menu Mode, go
down to the Set-Up group and change the setting for
Reset Inhibit to Yes (“Changing the Menu settings” on
page 30).
The I-Prime signal will automatically override any
front panel settings you have made. To eliminate this
problem, enter the Menu Mode, go down to the
Parallel Interface group and change the setting for I
Prime to Invalid (“Changing the Menu settings” on
page 30).
The Print Quality and
Character Pitch keys on
the front panel won't
work.
The Operator Panel Function in the printer menu can
be used to disable these buttons. If the printer is part
of a customized system or if it is used by a number of
people, the system manager may have used this
option to make sure the printer is always set
properly.
Содержание
- Preface 2
- Reface 2
- Anufacturer 3
- Authorised representative 3
- Environmental information 3
- Importer to the eu authorised representative 3
- Manufacturer 3
- Mporter to th 3
- Nvironmental information 3
- Contents 4
- Ontents 4
- Caution 6
- Cautions and warnings 6
- Notes cautions and warnings 6
- Warning 6
- About this guide 7
- Introduction 7
- Ntroduction 7
- On line usage 7
- Printing pages 8
- Etting started 9
- Front view 9
- Getting started 9
- Identifying component parts 9
- Retaining packing materials 9
- Locating your printer 10
- Powering on your printer 10
- Rear view 10
- Warning 10
- Owering off your printer 11
- Powering off your printer 11
- Warning 11
- Caution 12
- Connecting to your printer 12
- Interconnection 12
- Interfaces 12
- Onnecting to your printer 12
- Printer drivers 12
- Controlling the printer using dipus 13
- Oki dipus 13
- Printing from a computer 13
- Loading continuous forms rear feed 15
- Loading paper 15
- Oading paper 15
- Loading single sheets top feed 17
- Oading single sheet 17
- Op fee 17
- Etting the top of for 19
- Setting the top of form tof 19
- Temporarily changing the top of form setting 19
- Etting the printhead gap 20
- Resetting the top of form to the standard setting 20
- Setting the printhead gap 20
- Deselect the printer sel light off press sel key 21
- Make sure paper is loaded 21
- Running the self tests 21
- Selecting an emulation 21
- The factory default emulation for your printer is 21
- To change to one of the other emulations 21
- To run the test turn the printer off then press and hold lf while turning the printer on 21
- To run the test turn the printer off then press and hold quiet while turning the printer on 21
- To stop the test if you wish to stop the test before it is complete press sel 21
- To stop the test press sel 21
- Unning the self tests 21
- Forms tear off feature 23
- S features 23
- Sing the printe 23
- Tear feature 23
- Using the printer s features 23
- Paper park feature 24
- Operating instructions 25
- Perating instructions 25
- Print mode indicator lights 25
- 2 3 4 5 26
- Control panel keys 26
- No keys description 26
- Print mode control panel keys 26
- Rint mod 26
- Selecting the print quality and font 27
- Control panel 29
- Enu mod 29
- Menu mode control panel 29
- Entering and exiting the menu mode 30
- Enu settings 31
- Group item function sets 31
- Ml3320eco ml3321eco 31
- Ml3390eco ml3391eco 31
- Summary of menu settings 31
- The table below shows the items which may appear in the menu settings which are engaged at the factory defaults are set in bold some groups or entries will only appear when a specific emulation is engaged as noted 31
- Ummary o 31
- Group item function sets 32
- Ml3320eco ml3321eco 32
- Ml3390eco ml3391eco 32
- Group item function sets 33
- Ml3320eco ml3321eco 33
- Ml3390eco ml3391eco 33
- Group item function sets 34
- Ml3320eco ml3321eco 34
- Ml3390eco ml3391eco 34
- Group item function sets 35
- Ml3320eco ml3321eco 35
- Ml3390eco ml3391eco 35
- Group item function sets 36
- Ml3320eco ml3321eco 36
- Ml3390eco ml3391eco 36
- Group item function sets 37
- Ml3320eco ml3321eco 37
- Ml3390eco ml3391eco 37
- Group item function sets 38
- Ml3320eco ml3321eco 38
- Ml3390eco ml3391eco 38
- Group item function sets 39
- Ml3320eco ml3321eco 39
- Ml3390eco ml3391eco 39
- Group item function sets 40
- Ml3320eco ml3321eco 40
- Ml3390eco ml3391eco 40
- Group item function sets 41
- Ml3320eco ml3321eco 41
- Ml3390eco ml3391eco 41
- Aintenance 42
- Maintenance 42
- Replacing the ribbon cartridge 42
- Caution 43
- Caution 44
- Cleaning the housing 44
- Cleaning your printer 44
- Leaning your printer 44
- Printer exterior 44
- Warning 44
- Caution 45
- Installing options 46
- Nstalling options 46
- Clearing paper jams 47
- Rear feed jams 47
- Roubleshooting 47
- Troubleshooting 47
- Correcting repetitive rear feed jams 48
- Single sheet jams 50
- Esponding to general problems 51
- Problem solution 51
- Responding to general problems 51
- Problem solution 52
- Pecifications 53
- Specifications 53
- Specifications subject to change without notice 53
- Ki contact details 55
- Oki contact details 55
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