Philips HD9139 [11/28] English
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Guarantee and service
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com/support or contact the Philips Consumer Care Centre in your country.
You nd its phone number in the worldwide guarantee leaet. If there is no Consumer Care Centre
in your country, go to your local Philips dealer.
Environment
- Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the
environment (Fig. 17).
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The steamer does
not work.
The steamer is not plugged in. Put the plug in the wall socket.
There is no water in the water tank. Fill the water tank.
You have not pressed the ON/STOP
button yet.
Press the ON/STOP button.
Not all the food is
cooked.
Some pieces of food in the steamer
are larger and/or require a longer
steaming time than others.
Set a longer steaming time
with the + button.
You put too much food in the steaming
bowl.
Do not overload the steaming
bowl. Cut the food into small
pieces and put the smallest
pieces on top.
Arrange the food with spaces
between the pieces to enable
maximum ow of steam.
The appliance does
not heat up
properly.
You have not descaled the appliance
regularly.
Descale the appliance. See
chapter ‘Cleaning and
maintenance’.
The appliance
produces bubbles.
This may happen when proteins end
up in the water tank or when cleaning
agent stays behind in the water tank
after cleaning.
Clean the water tank.
Food table and steaming tips
The steaming times mentioned in the table below are only an indication and based on the steaming
bowl. Steaming times may vary depending on the size of the food pieces, the spaces between the
food in the steaming bowl, the amount of food in the bowl, the freshness of the food and your
personal preference.
ENGLISH 11
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