Candy BWD 596PH3/1-S [24/28] Throubleshooting and warranty
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10. THROUBLESHOOTING AND WARRANTY
If you believe the washing machine is not working correctly, consult the quick guide
provided below which includes some practical tips on how to fix the most common
problems.
ERROR CODE FORMAT
Error shown
Possible causes and practical solutions
E2 (with display)
2 flashes of the LEDs
(without display)
The machine cannot load water.
Make sure the water supply tap is open.
Make sure the water supply hose isn’t bent, kinked or trapped.
Make sure the drain pipe is at the proper height (see installation section).
Close the water supply tap, unscrew the filler hose from the back of
the washing machine and make sure the “anti-sand” filter is clean
and not blocked.
E3 (with display)
3 flashes of the LEDs
(without display)
The washing machine does not drain water.
Make sure the filter is not clogged.
Make sure the drain hose isn’t bent, kinked or trapped.
Make sure the home drainage system is not blocked and is allowing
water to flow through without obstruction. Try to drain the water in the sink.
E4 (with display)
4 flashes of the LEDs
(without display)
There is too much foam and/or water.
Ensure the correct amount of detergent is being used and the
detergent is designed for use in a washing machine.
E7 (with display)
7 flashes of the LEDs
(without display)
Door problem.
Make sure the door is correctly closed.
Make sure the clothes inside the drum are not preventing the door
from closing fully.
If the door is locked, turn off and unplug the washing machine from
the electrical supply socket, wait 2-3 minutes and reopen the door.
Any other code
Turn off and unplug the washing machine, wait a minute. Turn on the
machine and restart a program. If the error occurs again contact an
Authorised Customer Service Centre directly.
! Models with a display: the error is shown by a number preceded by the letter “E”
(example: E2 = Error 2).
! Models without display: an error is shown by a sequence of flashes of every LED.
The error code is shown by the number of flashes followed by a pause of 5 seconds
(example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).
Содержание
- Contents 2
- Environmental conditions 2
- General safety 3
- Away from children 6
- Installation 6
- Keep packaging materials 6
- Warning 6
- Hydraulic connections 7
- Setting 7
- Detergent drawer 8
- Helpful suggestions for the user 9
- Load tips 9
- Practical tips 9
- Cleaning 10
- Drawer cleaning 10
- Filter cleaning 10
- Maintenance and 10
- Suggestions for moves or prolonged disuse 10
- Porthole emergency opening 11
- A on off button b 13
- C start pause button d 13
- Controls and 13
- E option area f program option steam g program option drying 13
- H zoom function button d h child lock i display l wi fi position wi fi indicator 13
- M programme area 13
- Program selection 13
- Programmes options 13
- Programs 13
- Quick user guide 13
- Selection 13
- Technical data 13
- First starting 14
- On off button 14
- Smart ring ring for selecting programmes options 14
- Start pause button 14
- Option area 15
- Child lock 17
- Zoom function button 17
- Programmes selection 20
- Drying cycle 22
- The correct way to dry 22
- Throubleshooting and warranty 24
- Other anomalies 25
- Problem possible causes and practical solutions 25
- Strong vibrations noises are heard during the spin cycle 25
- The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer if a fault is found to be caused by factors outside the product supplied miss use or as a result of the instructions on use not being followed a charge may be applied 25
- The washing machine does not spin 25
- The washing machine does not work start 25
- Water leaked on the floor near the washing machine 25
- Candy hoover group sr 27
- Wd bianca 28
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