Avision MB02 [21/21] Technical service

5-2

5.2 Technical Service

Before contact Avision, please prepare the following information:

 Scanner serial & revision number (located on the bottom of the scanner);

 Hardware configuration (e.g., your host CPU type, RAM size, free disk space, display

card, interface card);

Headquarter

Avision Inc.

No. 20, Creation Road I, Science-Based Industrial Park,

Hsinchu 300, Taiwan, ROC

TEL: +886 (3) 578-2388

Toll Free: 0800-600-785

FAX: +886 (3) 577-7017

E-MAIL: service@avision.com.tw

Web Si

te: http://www.avision.com.tw

US and Canada Area

Avision Labs, Inc.

6815 Mowry Ave., Newark CA 94560, USA

TEL: +1 (510) 739-2369

Toll Free: 1-888-909-7888

FAX: +1 (510) 739-6060

E-MAIL: support@avision-labs.com

Web Site: http://www.avision.com

China Area

Avision(Suzhou) Co., Ltd.

No.9, Suhong West Road, Suzhou Industrial Park,

Jiangsu Province, PRC 215021

TEL:+86-512-62565888

Toll Free:+86-400-185-8566

FAX:+86-512-62560115

E-MAIL:shop@avision.com.cn

Web Site:http://www.avision.com

Europe Area

Avision Europe GmbH

Bischofstr. 101 D-47809 Krefeld Germany

TEL: +49-2151-56981-40

FAX: +49-2151-56981-42

E-MAIL: info@avision-europe.com

Web Site: http://www.avision.de