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Alienware Aurora R12 R12-4878
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Dell Alienware Aurora R12 R12-4878 [2/108] Notes cautions and warnings

Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

trademarks may be trademarks of their respective owners.

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Alienware aurora r12 service manual 1
Notes cautions and warnings 2
Chapter 1 working inside your computer 3
Chapter 2 removing and installing components 3
Contents 3
Chapter 3 device drivers 92 5
Chapter 4 system setup 7 5
Chapter 5 troubleshooting 05 5
Chapter 6 getting help and contacting alienware 108 5
Before working inside your computer 6
Before you begin 6
Safety instructions 6
Working inside your computer 6
Components of an esd field service kit 7
Electrostatic discharge esd protection 7
Esd field service kit 7
After working inside your computer 8
Esd protection summary 8
Lifting equipment 8
Transporting sensitive components 8
Inside view of your computer 9
Removing and installing components 9
Recommended tools 10
System board components 10
Screw list 11
Table 1 screw list 11
Installing the left side cover 12
Left side cover 12
Removing the left side cover 12
Table 1 screw list continued 12
Removing the top cover 13
Top cover 13
Installing the top cover 14
Removing the right side cover 15
Right side cover 15
Installing the right side cover 16
Removing the right tron light board 18
Right tron light board 18
Installing the right tron light board 19
Inch hard drive 21
Removing the 2 inch hard drive 21
Installing the 2 inch hard drive 22
Inch hard drive 24
Removing the 3 inch hard drive 24
Installing the 3 inch hard drive 25
Inch hard drive cage 27
Installing the 2 inch hard drive cage 27
Removing the 2 inch hard drive cage 27
Inch hard drive cage 28
Removing the 3 inch hard drive cage 28
Installing the 3 inch hard drive cage 29
Removing the 550 w power supply unit 30
W power supply unit 30
Installing the 550 w power supply unit 32
Removing the 1000 w power supply unit 34
W power supply unit 34
Installing the 1000 w power supply unit 36
Coin cell battery 37
Removing the coin cell battery 37
Installing the coin cell battery 39
Memory modules 40
Removing the memory modules 40
Installing the memory modules 42
Table 2 memory configuration matrix 43
Removing the single graphics card 44
Single graphics card 44
Table 2 memory configuration matrix continued 44
Installing the single graphics card 46
Installing the solid state drive 49
Removing the solid state drive 49
Solid state drive 49
Front bezel 50
Removing the front bezel 50
Installing the front bezel 53
Removing the top bezel 58
Top bezel 58
Installing the top bezel 59
Bottom cover 60
Removing the bottom cover 60
Installing the bottom cover 61
Processor fan and heat sink assembly 62
Removing the processor fan and heat sink assembly 62
Installing the processor fan and heat sink assembly 63
Processor liquid cooling assembly 65
Removing the processor liquid cooling assembly 65
Installing the processor liquid cooling assembly 68
Installing the processor 70
Processor 70
Removing the processor 70
Removing the wireless card 71
Wireless card 71
Installing the wireless card 72
Table 3 antenna cable color scheme 73
Antennas 74
Installing the antennas 74
Removing the antennas 74
Front i o panel 75
Removing the front i o panel 75
Installing the front i o panel 76
Front chassis fan 77
Removing the front chassis fan 77
Installing the front chassis fan 78
Removing the top chassis fan 79
Top chassis fan 79
Installing the top chassis fan 81
Front alienfx led boards 83
Installing the front alienfx led board 83
Removing the front alienfx led board 83
Power button board 84
Removing the power button board 84
Installing the power button board 85
Removing the system board 86
System board 86
Installing the system board 88
Entering the service tag in the bios setup program 90
Device drivers 92
Downloading the audio driver 92
Downloading the graphics driver 92
Operating system 92
Downloading the usb driver 93
Downloading the media card reader driver 94
Downloading the wifi driver 94
Downloading the chipset driver 95
Downloading the network driver 95
Boot sequence 97
Entering bios setup program 97
Keys navigation 97
Navigation keys 97
System setup 97
Assigning a system setup password 98
Deleting or changing an existing system setup password 98
System and setup password 98
Table 4 system and setup password 98
Clearing cmos settings 99
Clearing forgotten password 100
Updating the bios 100
Updating the bios in windows 100
Updating the bios from the f12 one time boot menu 101
Updating the bios using the usb drive in windows 101
System setup options 102
Table 5 system setup options main menu 102
Table 6 system setup options advanced menu 102
Table 6 system setup options advanced menu continued 103
Table 7 system setup options security menu 103
Table 8 system setup options boot menu 103
Table 8 system setup options boot menu continued 104
Table 9 system setup options exit menu 104
Built in power test bist 105
Supportassist diagnostics 105
System diagnostic lights 105
Table 10 diagnostics 105
Troubleshooting 105
Recovering the operating system 106
Running bist 106
Table 11 troubleshooting steps 106
Wifi power cycle 106
Flea power release 107
Contacting alienware 108
Getting help and contacting alienware 108
Self help resources 108
Table 12 alienware products and online self help resources 108

Dell Alienware Aurora R12 R12-4878 [2/108] Notes cautions and warnings

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