MSI Optix MAG342CQ [31/31] A 5 a 4

Appendix

A-5A-4

Troubleshooting

The power LED is o󰓐.

■ Press the monitor power button again�

■ Check if the monitor power cable is properly connected�

No image�

■ Check if the computer graphics card is properly installed�

■ Check if the computer and monitor are connected to electrical outlets and

are turned on�

■ Check if the monitor signal cable is properly connected�

■ The computer may be in Standby mode� Press any key to activate the

monitor�

The screen image is not properly sized or centered�

Refer to Preset Display Modes to set the computer to a setting suitable for the

monitor to display�

No Plug & Play�

■ Check if the monitor power cable is properly connected�

■ Check if the monitor signal cable is properly connected�

■ Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems�

■ Avoid using any video extension cables�

■ Adjust brightness and contrast�

■ Adjust RGB color or tune color temperature�

■ Check if the monitor signal cable is properly connected�

■ Check for bent pins on the signal cable connector�

The monitor starts 󰄉ickering or shows waves.

■ Change the refresh rate to match the capabilities of your monitor�

■ Update your graphics card drivers�

■ Keep the monitor away from electrical devices that may cause

electromagnetic interference (EMI)�