Tefal CY601832 Home Chef Smart Multicooker [30/30] Technical troubleshooting guide

Tefal CY601832 Home Chef Smart Multicooker [30/30] Technical troubleshooting guide
5958
EN
Problem Possible reasons Solutions
Intense release of
pressure from pressure
limit valve
Faulty pressure control
resulted in release of pressure.
Send to repair and
maintenance department.
Pressure limit valve did not
fall into place.
Carefully rotate/press the
pressure limit valve to make
itfall into place.
Continuous pressure
release from float valve
Residue in the float valve.
Clean and remove the
residue.
Float valve is stuck.
Stop the appliance and
wait for the appliance to
cool down. Then clean and
wipe the float valve, before
restarting the cooking.
“E0” , “E1” displayed on
digital screen
Send to repair and
maintenance department.
“E2” displayed on digital
screen.
The lid is not in the position
defined for the selected
cooking mode.
Please refer to the cooking
table to check the right
position of the lid for the
program you have selected.
Lid switch sensor does not
function.
Send to repair and
maintenance department.
TECHNICAL TROUBLESHOOTING GUIDE
Problem Possible reasons Solutions
Unable to open lid
Unable to open because of
pressure in the cooking pot.
Press and hold the pressure
release button to remove the
pressure inside the cooking pot.
Pressure in the pot is fully
released but the float valve is
stuck because it is too dirty,
and therefore unable to fall.
a. Press and hold the pressure
release button to remove
the pressure inside the
cooking pot. Then let the
appliance cool down for
at least 2 hours and then
press the external part of
the float valve – Fig. 23.
b. For next use, please clean
and wipe the float valve.
Unable to close lid
Hot pot with steam inside. Wait for the pot to be cool.
The sealing gasket was not
properly installed.
Install the sealing gasket
properly.
The float valve is stuck
because it is too dirty, and
therefore unable to fall.
a. Press the external part of
the float valve (when the
lid is cold) –Fig.23.
b. For next use, please clean
and wipe the float valve.
Direction at which lid was
closed is incorrect.
Close lid in the correct
direction according to the
instruction manual.
Food is uncooked.
Rice : water ratio is incorrect.
Use the required rice : water
ratio.
No electricity from the power
grid.
Check the electric circuit.
Steam leakage from lid
Sealing gasket is broken.
Send to repair and
maintenance department.
Residue in the sealing gasket.
Clean and remove the
residue.
The sealing gasket was not
properly installed.
Install the sealing gasket
properly.

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