Home
Главная
Aten
kvm Переключатель
RCM416
Руководство пользователя Страница: 215

Aten RCM416 [215/302] Firmware upgrade recovery

Chapter 10. Maintenance

197

Firmware Upgrade Recovery

Should the switch’s main firmware upgrade procedure fail, and the switch

becomes unusable, the following firmware upgrade recovery procedure will

resolve the problem:

1. Power off the switch.

2. Press and hold the reset button in (see reset button, page 13).

3. While holding the reset button in, power the switch back on.

This causes the switch to use the original factory installed main firmware

version. Once the switch is operational, you can try upgrading the main

firmware again by logging on to the KVM over IP switch via web browser (see

Main Firmware Upgrade, page 196).

Содержание

Compliance statements 2
About this manual 3
Overview 3
An appendix at the end of the manual provides technical and troubleshooting information 4
Chapter 12 port operation provides detailed information on accessing and operating the devices connected to the kvm over ip switch s ports 4
Chapter 13 the log server explains how to install and configure the log server 4
Conventions 4
This manual uses the following conventions 4
Package contents 5
Be sure to register your product at our online support center 6
For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers 6
For telephone support call this number 6
Online registration 6
Product information 6
Telephone support 6
User information 6
Batterie avis de sécurité 7
Battery safety notice 7
User notice 7
Terminology 8
Contents 9
Hardware setup 9
Introduction 9
Logging in 10
Super administrator setup 10
The user interface 10
Port access 11
User management 12
Device management 13
Download 14
Maintenance 14
Port operation 14
Appendix 15
The log server 15
This page intentionally left blank 18
Chapter 1 19
Chapter 1 introduction 19
Introduction 19
Overview 19
Features 23
Hardware 23
Management 23
Easy to use interface 24
Advanced security 25
Virtual media 25
Virtual remote desktop 25
New kn series exclusive 26
Remote user computers 27
Servers 27
System requirements 27
Cat 5e or higher cable is required to connect the kvm over ip switch to the kvm adapter cables see page 23 28
Kvm adapter cables 28
May have to upgrade the adapter s firmware see page 198 28
Note if you use adapter cables purchased prior to your switch purchase you 28
The following kvm adapter cables are required for use with the kvm over ip switch 28
Browsers 29
Operating systems 29
See mac systems page 252 for further information 29
Supported browsers for users that log into the kvm over ip switch include the following 29
Supported operating systems for remote user computers include windows 2000 or later and those capable of running the java runtime environment jre 6 update 3 or later linux mac sun etc 29
Supported operating systems for the servers connected to the switch s ports are shown in the table below 29
Components 30
Rcm416 rcm816 front view 30
Rcm464v front view 30
Rcm416 rcm816 rear view 32
Rcm464v rear view 32
This page intentionally left blank 34
Before you begin 35
Chapter 2 35
Chapter 2 hardware setup 35
Hardware setup 35
Overview 35
Stacking 36
Stacking and rack mounting 36
Rack mounting front 37
Rcm series rack mounting 37
Rack mounting rear 39
Rcm series single stage installation 41
Note the diagram above shows an installation with the rcm416 rcm816 installing the rcm464v is the same as the rcm416 rcm816 and the only difference is that it provides additional kvm ports and an extra power socket 43
Rcm416 rcm816 43
Serial device modem 43
Single stage installation diagram 43
Adapter cable connection diagram 44
Rcm series user manual 44
Adapter cable connection diagram cont 45
Chapter 2 hardware setup 45
Rcm series two stage installation 46
Two stage installation diagram 47
Channel forwarding 48
Configure channel forwarding 49
Pdu installation 50
The power outlet permission will then be assigned to the port you selected as shown below 52
Hot plugging 53
Powering off and restarting 53
The adapter id function 53
Id 16 3 54
Port 16 54
Port 3 54
Port id numbering 54
Port selection 54
Chapter 3 55
Chapter 3 super administrator setup 55
First time setup 55
Overview 55
Super administrator setup 55
After you successfully log in the local console main page appears 56
Network setup 57
Changing the super administrator login 58
Moving on 60
Chapter 4 61
Chapter 4 logging in 61
Local console login 61
Logging in 61
Overview 61
Browser login 62
Windows client ap login 63
A description of the connection screen is given in the following table 64
The windows client ap connection screen 64
Connecting windows client ap 65
The file menu 66
The file menu allows the operator to create save and open user created work files a work file consists of all the information specified in a client session this includes the server list and server ip list items as well as the hotkey settings 66
The file menu consists of the following items 66
Whenever a user runs the client program it opens with the values contained in the current work file the current work file consists of the values that were in effect the last time the program was closed 66
Java client ap login 67
A description of the connection screen is given in the following table 68
The java client ap connection screen 68
Connecting java client ap 69
This page intentionally left blank 70
Chapter 5 71
Chapter 5 the user interface 71
Overview 71
The user interface 71
The web browser main page 71
Manufacturing number 72
Page components 72
The mfg number manufacturing number is an internal serial number used by aten s factory and technical support staff to identify products this number does not affect products warranty if your product requires after sales services you may provide the mfg number to aten s sales or technical support staff to identify the product and model number 72
The web page screen components are described in the table below 72
The number and type of icons that appear on the tab bar at the top of the page are determined by the user s type super administrator administrator user and the permissions assigned when the user s account was created the functions associated with each of the icons are explained in the table below 73
The tab bar 73
There are two small icons at the extreme right of the page their functions are described in the table below 73
The ap gui main page 74
Click this icon to close the gui main page and go to the display of the last selected port 75
The gui can be navigated via the keyboard as shown in the table below 75
There is an additional icon at the top right hand corner of the page 75
In addition there are two small icons at the bottom right as described in the following table 76
The local console gui main page 76
The local console gui main page is similar to the java and windows ap gui main page 76
The major difference is that the local console main page doesn t have a tab for download 76
The control panel 77
Winclient control panel 77
The control panel functions are described in the table below 79
Winclient control panel functions 79
Hotkeys 82
Macros 82
An explanation of the hotkey actions is given in the table below 83
User macros 84
System macros 88
Video settings 91
Advanced video settings 92
The meanings of the video adjustment options are given in the table below 92
Bandwidth considerations 94
Bandwidth comparison table 95
Bandwidth comparison table the table below is for reference only and provides a view of how adjustments to video settings can decrease network bandwidth 95
Note the resolution for remote access is 1920x1080 60 95
Gamma adjustment 96
Button bar 97
Button bar the buttons on the button bar are toggles their actions are described in the table below 97
The kvm over ip switch supports multiple user logins which may cause access conflicts to alleviate the problem a message board has been provided which allows users to communicate with each other 97
The message board 97
Compose panel 98
Message display panel 98
User list panel 98
Mounting virtual media 99
Virtual media 99
Mounting virtual media drag and drop 101
The zoom icon controls the zoom factor for the remote view window settings are as follows 104
Changing languages 105
The on screen keyboard 105
Expanded keyboard 106
Selecting platforms 106
Mouse pointer type 107
Display panel window 108
Extended displays 108
The extended displays icon provides the ability to view the screens in an extended display setup when you click the icon the display panel window appears with the extended screens as shown here 108
The size and number of screens in the display panel window depends on how the setup is configured see multiple view page 129 for details 108
Automatic mouse synchronization dynasync 109
Mouse dynasync mode 109
Mac and linux considerations 110
Manual mouse synchronization 110
Clicking the control panel icon brings up a dialog box that allows you to configure the items that appear on the control panel as well as its graphical settings 111
Control panel configuration 111
The organization of the dialog box is described in the table below 111
The java control panel 113
This page intentionally left blank 114
Browser gui 115
Chapter 6 115
Chapter 6 port access 115
Overview 115
Port access 115
Ap gui 116
The sidebar 117
The sidebar tree structure 117
Filter 119
Filter allows you to control the number and type of ports that display in the sidebar as well as which ports get scanned when auto scan and array modes are invoked see scan and array above when you click filter the bottom of the panel changes to look similar to the image below 119
The meanings of the choices are explained in the following table 119
Note the screenshot shows an example of just one of the pop ups that can appear the items that appear in the pop up depend on whether you are logged in remotely or from a local console what your user type is and whether you selected a switch or a port 120
Sidebar utilities 120
The ap gui version port access connections page provides a convenient method to work with the sidebar tree when you right click an item a list with various options pops up 120
The following table lists and explains all of the possible items that may appear 120
Port outlet naming 121
Device level 123
Kvm devices and ports connections page 123
Associated links 124
Port level 124
Status 124
Blade servers connections page 125
The blade configuration page 125
Associating ports 126
Main panel device view 126
Main panel blade view 127
Unassociating ports 128
History 129
Adding a favorite 130
Favorites 130
Modifying a favorite 132
The page settings are explained in the following table 133
The user preferences page allows users to set up their own individual working environments the switch stores a separate configuration record for each user profile and sets up the working configuration according to the username that was keyed into the login dialog box 133
User preferences 133
This item is only available with the browser version 134
Sessions 135
Access 136
Device level browser gui interface 136
Port level browser gui interface 137
The port access settings are explained in the following table 138
Device level ap gui interface 139
If a switch is chosen in the sidebar the main panel looks similar to the one below 139
The page is essentially the same as the one for the browser gui see page 118 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 139
If a port is chosen in the sidebar the main panel looks similar to the one below 140
Port level ap gui interface 140
The page is essentially the same as the one for the browser gui see page 119 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 140
Click the save button at the lower right corner of the page to save any changes made on the access page 141
Saving changes 141
Device level 142
Port configuration 142
Select a port in the list and then click a column access mode port os os language to open the drop down menu and choose one of the options described in the table 143
Port level 144
Port properties 144
An explanation of the configuration fields is given in the table below 145
When you have finished making your configuration changes click save 145
Associated links 146
Multiple view 147
Set the layout and click save 149
To view extended displays in a remote session see extended displays page 90 149
This page intentionally left blank 150
Ap gui 151
Browser gui 151
Chapter 7 151
Chapter 7 user management 151
Overview 151
User management 151
Adding users 153
Click add at the bottom of the main panel the user notebook opens with the user tab selected 153
Select accounts on the menu bar browser gui 153
Select users in the sidebar ap gui 153
The kvm over ip switch supports three types of user as shown in the table bellow 153
To add a user and assign user permissions do the following 153
Enter the required information in the appropriate fields a description of each of the fields is given in the table below 154
At this point you can assign the new user to a group by selecting the groups tab the groups page is discussed on page 143 you can also assign the user s port access rights by selecting the devices tab the devices page is discussed on page 147 156
Groups and come back to it later 156
Note optionally you can skip this step now to add more users and create 156
When the operation succeeded message appears click ok 156
When your selections have been made click save 156
Deleting user accounts 157
Modifying user accounts 157
Creating groups 158
Groups 158
Deleting groups 160
Modifying groups 160
Assigning users to a group 161
Users and groups 161
Removing users from a group 162
Assigning users to a group 163
Removing users from a group 164
Assigning device permissions 165
Device assignment 165
Filters 167
Filters there are five filters at the top of the columns that allow you to expand or limit the scope of the ports that are displayed in the name column as described in the following table 167
In the confirmation popup that appears click ok 167
Note in any of the columns you can use shift click or ctrl click to select a group of ports to configure clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 167
When you have finished making your choices click save 167
Assigning device permissions 168
Chapter 8 169
Chapter 8 device management 169
Device information 169
Device management 169
Kvm devices 169
Environment 170
Environment the lower panel presents information concerning the device s environment as described in the table below 170
General 170
General the general section of the device information page displays the name of the selected device its firmware version the fpga field programmable gate array and information about its network configuration 170
Note the ap gui version presents the same information as the browser 170
Version scroll through the list to see the additional entries 170
Operating mode 171
Each of the elements on this page is described in the sections that follow 174
Network 174
The network page is used to specify the network environment 174
Ip installer 175
Service ports 175
Nic settings 176
Finishing up 178
Network transfer rate 178
Event destination 179
Authentication 182
Snmp agent 185
Enable dial back 188
Enable dial back as an added security feature if this function is enabled the switch disconnects the calls that dial in to it and dials back to one of the entries specified in the table below 188
Enable dial out 188
Enable dial out for the dial out function you must establish an account with an internet service provider and use a modem to dial up to your isp account an explanation of the enable dial out items is given in the table below 188
When you have finished making your settings on this page click save 189
Login failures 190
Login failures for increased security the login failures section allows administrators to set policies governing what happens when a user fails to log in successfully 190
Note if login failures is not enabled users can attempt to log in an unlimited number of times with no restrictions for security purposes we recommend that you enable this function and enable the lockout policies 190
Security 190
The security page is divided into 7 main panels as described in the sections that follow 190
To set the login failures policy check the enable checkbox the default is for login failures to be enabled the meanings of the entries are explained in the table below 190
Filter 191
Login string 194
Account policy 195
Account policy in the account policy section system administrators can set policies governing usernames and passwords 195
The meanings of the account policy entries are explained in the table below 195
Encryption 196
An explanation of the working mode items is given in the table below 197
Working mode 197
Private certificate 198
Certificate signing request 199
Certificate signing request the certificate signing request csr section provides an automated way of obtaining and installing a ca signed ssl server certificate 199
Click create csr the following dialog box appears 199
Fill in the form with entries that are valid for your site according to the example information in the following table 199
To perform this operation do the following 199
Date time 201
Time zone 201
Network time 202
Blade servers 203
Configuration page 203
Adding a blade server 204
Adding a blade server to configure a new blade server do the following 204
Blade server setup 204
Fill in the fields according to the information provided in the table below 204
Select its icon in the sidebar then click add in the main panel the setup blade server dialog box comes up with the step 1 tab displayed 204
Modifying deleting a blade server 205
Web access 205
This page intentionally left blank 206
Ap gui 207
Browser gui 207
Chapter 9 207
Chapter 9 log 207
Overview 207
Filter 208
Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users when you access this function the log filter dialog box appears at the bottom of the page 208
Log information 208
The log file tracks a maximum of 512 events when the limit is reached the oldest events get discarded as new events come in the purpose of the buttons at the bottom of the page are described in the following table 208
The log information page displays events that take place on the kvm over ip switch and provides a breakdown of the time the severity the user and a description of each one you can change the sort order of the display by clicking on the column headings 208
A description of the filter items is given in the table below 209
Log notification settings 211
This page intentionally left blank 212
Ap gui 213
Browser gui 213
Chapter 10 213
Chapter 10 maintenance 213
Maintenance 213
Overview 213
Main firmware upgrade 214
Firmware upgrade recovery 215
Ap gui 216
Browser gui 216
Upgrade adapters 216
Upgrade adapters 217
Adapter firmware info 218
Ap gui 218
Browser gui 218
Display information 219
Update adapter display info 219
Adapter firmware upgrade recovery 220
Backup 221
Backup restore 221
Restore 222
Terminal 223
Clear port names 225
Reset on exit 225
Restore default values 225
System operation 225
This page intentionally left blank 226
Chapter 11 227
Chapter 11 download 227
Download 227
Overview 227
This page intentionally left blank 228
Chapter 12 229
Chapter 12 port operation 229
Overview 229
Port operation 229
Connecting to a port 230
The port toolbar 231
The meanings of the toolbar icons are explained in the table below 232
The toolbar icons 232
Auto scanning 233
Toolbar hotkey port switching 233
Skip mode 234
Gui hotkey summary table 235
Recalling the port access page 235
Panel array mode 236
Multiuser operation page 220 237
Note for issues affecting multiple user operation in panel array mode see 237
Panel array toolbar 237
The panel array toolbar provides shortcut navigation and control of the panel array the toolbar can be dragged anywhere on the screen mousing over an icon brings up a tooltip that provides a short description of the icon s function the icon functions are described in the table below 237
Multiuser operation 238
The kvm over ip switch supports multiuser operation when multiple users simultaneously access the switch from client computers the rules of precedence that apply are shown in the following table 238
Users and buses 239
This page intentionally left blank 240
Chapter 13 241
Chapter 13 the log server 241
Installation 241
The log server 241
Starting up 242
Configure 243
The menu bar 243
A description of the fields is given in the table below 244
Events 244
Fill in or modify the fields then click ok to finish 244
Search 244
Search search allows you to search for events containing specific words or strings when you access this function a screen similar to the one below appears 244
The events menu has two items search and maintenance 244
A description of the items is given in the table below 245
Maintenance 246
Maintenance this function allows the administrator to perform manual maintenance of the database such as erasing specified records before their expiration time is up 246
Options 247
Overview 248
The log server main screen 248
The event panel 249
The list panel 249
The list panel contains six fields 249
The lower panel displays log events for the currently selected unit note that if there are more than one units even though they aren t currently selected if their recording checkbox is checked the log server records their log events and keeps them in its database 249
This page intentionally left blank 250
Appendix 251
General 251
Safety instructions 251
Rack mounting 253
Consignes de sécurité 254
Général 254
Montage sur bâti 257
International 258
North america 258
Technical support 258
Appendix 259
Function rcm416 rcm816 259
Rcm416 rcm816 259
Specifications 259
Function rcm416 rcm816 260
Rcm series user manual 260
Appendix 261
Function rcm464v 261
Rcm464v 261
Function rcm464v 262
Rcm series user manual 262
General operation 263
Troubleshooting 263
Mouse problems 265
Virtual media 267
Web browser 267
The winclient activex viewer and the winclient ap 268
The java applet and java client ap 269
Mac systems 270
Sun systems 270
These solutions work for most common sun vga cards if using them fails 270
To resolve the problem consult the sun vga card s manual 270
Panel array mode 271
Redhat systems 271
The log server 271
Ip address determination 274
Ip installer 274
The local console 274
Browser 275
Link local ipv6 address 276
Ipv6 stateless autoconfiguration 277
Port forwarding 278
Keyboard emulation 279
Mac keyboard 279
Note when using key combinations press and release the first key ctrl 279
The pc compatible 101 104 key keyboard can emulate the functions of the mac keyboard the emulation mappings are listed in the table below 279
Then press and release the activation key 279
Note when using key combinations press and release the first key ctrl 280
Sun keyboard 280
The pc compatible 101 104 key keyboard can emulate the functions of the sun keyboard when the control key ctrl is used in conjunction with other keys the corresponding functions are shown in the table below 280
Then press and release the activation key 280
Basic setup 281
Ppp modem operation 281
Connection setup example windows xp 282
Configuration 283
Ka7140 configuration and operation 283
In the properties section drop down each of the lists to select the port property values that match the ones used by the connected serial console device the port property settings that the ka7140 supports are given in the following table 284
Operation 284
To operate the device connected to the port in the port access page double click the port to establish a serial connection to the device 284
When you have finished making your selections click save 284
Ka7140 pin assignments 285
Pin assignments for the ka7140 adapter are given in the table below 285
Internal serial interface configuration 286
Navigation 286
Operation 287
Switch level configuration 287
The right panel configuration settings that can be made when the kvm over ip switch is selected in the left panel are described in the table below 287
To finish with this function move the highlight bar to logout in the right panel of the access page press the down arrow key to highlight exit then press enter 287
To highlight a device in the left panel then press enter to open a command line terminal session on the accessed device 287
Use the up and down arrow keys 287
When you have finished with your session press the hotkey see page 269 and 270 that brings you back to the access page 287
Port level configuration 288
The configuration settings that can be made when a serial interface device is selected are described in the table below 288
When a serial interface device is selected in the left panel the screen looks similar to the one below 288
Additional mouse synchronization procedures 289
Windows 289
Sun linux 290
Additional video resolution procedures 291
Overview 292
Trusted certificates 292
Installing the certificate 293
Certificate trusted 294
Mismatch considerations 295
Examples 296
Importing the files 296
Self signed private certificates 296
Fan location 297
Fan location and speed information 297
Rcm416 rcm816 297
Rcm464v 297
Clear login information 298
Factory default settings 299
Sa0142 rj45 f to db9 m black connector dte to dce 299
Serial adapter pin assignments 299
The default settings are as follows 299
Supported kvm switches 300
Supported power distribution units 300
Supported power over the net units 300
Java client viewer java client ap 301
Virtual media support 301
Winclient activex viewer winclient ap 301
Limited warranty 302

Aten RCM416 [215/302] Firmware upgrade recovery

Содержание

Похожие устройства