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Aten RCM416 [5/302] Package contents
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RCM Series User Manual
v
Package Contents
The KVM over IP switch package consists of:
1 RCM416 / RCM816 / RCM464V Switch
1 power cord (RCM416 / RCM816 only)
2 power cords (RCM464V only)
2 Lok-U-Plugs
1 Lok-U-Plug installation tool
1 mounting kit
1 foot pad set (4 pcs)
2 SA0142 serial adapters (RCM464V only)
1 user instructions*
Check to make sure that all of the components are present and in good order.
If anything is missing, or was damaged in shipping, contact your dealer.
Read this manual thoroughly and follow the installation and operation
procedures carefully to prevent any damage to the switch or to any other
devices on the installation.
* Features may have been added since this manual was published. Please visit
our website to download the most up to date version of the manual.
Содержание
- Compliance statements 2
- About this manual 3
- Overview 3
- An appendix at the end of the manual provides technical and troubleshooting information 4
- Chapter 12 port operation provides detailed information on accessing and operating the devices connected to the kvm over ip switch s ports 4
- Chapter 13 the log server explains how to install and configure the log server 4
- Conventions 4
- This manual uses the following conventions 4
- Package contents 5
- Be sure to register your product at our online support center 6
- For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers 6
- For telephone support call this number 6
- Online registration 6
- Product information 6
- Telephone support 6
- User information 6
- Batterie avis de sécurité 7
- Battery safety notice 7
- User notice 7
- Terminology 8
- Contents 9
- Hardware setup 9
- Introduction 9
- Logging in 10
- Super administrator setup 10
- The user interface 10
- Port access 11
- User management 12
- Device management 13
- Download 14
- Maintenance 14
- Port operation 14
- Appendix 15
- The log server 15
- This page intentionally left blank 18
- Chapter 1 19
- Chapter 1 introduction 19
- Introduction 19
- Overview 19
- Features 23
- Hardware 23
- Management 23
- Easy to use interface 24
- Advanced security 25
- Virtual media 25
- Virtual remote desktop 25
- New kn series exclusive 26
- Remote user computers 27
- Servers 27
- System requirements 27
- Cat 5e or higher cable is required to connect the kvm over ip switch to the kvm adapter cables see page 23 28
- Kvm adapter cables 28
- May have to upgrade the adapter s firmware see page 198 28
- Note if you use adapter cables purchased prior to your switch purchase you 28
- The following kvm adapter cables are required for use with the kvm over ip switch 28
- Browsers 29
- Operating systems 29
- See mac systems page 252 for further information 29
- Supported browsers for users that log into the kvm over ip switch include the following 29
- Supported operating systems for remote user computers include windows 2000 or later and those capable of running the java runtime environment jre 6 update 3 or later linux mac sun etc 29
- Supported operating systems for the servers connected to the switch s ports are shown in the table below 29
- Components 30
- Rcm416 rcm816 front view 30
- Rcm464v front view 30
- Rcm416 rcm816 rear view 32
- Rcm464v rear view 32
- This page intentionally left blank 34
- Before you begin 35
- Chapter 2 35
- Chapter 2 hardware setup 35
- Hardware setup 35
- Overview 35
- Stacking 36
- Stacking and rack mounting 36
- Rack mounting front 37
- Rcm series rack mounting 37
- Rack mounting rear 39
- Rcm series single stage installation 41
- Note the diagram above shows an installation with the rcm416 rcm816 installing the rcm464v is the same as the rcm416 rcm816 and the only difference is that it provides additional kvm ports and an extra power socket 43
- Rcm416 rcm816 43
- Serial device modem 43
- Single stage installation diagram 43
- Adapter cable connection diagram 44
- Rcm series user manual 44
- Adapter cable connection diagram cont 45
- Chapter 2 hardware setup 45
- Rcm series two stage installation 46
- Two stage installation diagram 47
- Channel forwarding 48
- Configure channel forwarding 49
- Pdu installation 50
- The power outlet permission will then be assigned to the port you selected as shown below 52
- Hot plugging 53
- Powering off and restarting 53
- The adapter id function 53
- Id 16 3 54
- Port 16 54
- Port 3 54
- Port id numbering 54
- Port selection 54
- Chapter 3 55
- Chapter 3 super administrator setup 55
- First time setup 55
- Overview 55
- Super administrator setup 55
- After you successfully log in the local console main page appears 56
- Network setup 57
- Changing the super administrator login 58
- Moving on 60
- Chapter 4 61
- Chapter 4 logging in 61
- Local console login 61
- Logging in 61
- Overview 61
- Browser login 62
- Windows client ap login 63
- A description of the connection screen is given in the following table 64
- The windows client ap connection screen 64
- Connecting windows client ap 65
- The file menu 66
- The file menu allows the operator to create save and open user created work files a work file consists of all the information specified in a client session this includes the server list and server ip list items as well as the hotkey settings 66
- The file menu consists of the following items 66
- Whenever a user runs the client program it opens with the values contained in the current work file the current work file consists of the values that were in effect the last time the program was closed 66
- Java client ap login 67
- A description of the connection screen is given in the following table 68
- The java client ap connection screen 68
- Connecting java client ap 69
- This page intentionally left blank 70
- Chapter 5 71
- Chapter 5 the user interface 71
- Overview 71
- The user interface 71
- The web browser main page 71
- Manufacturing number 72
- Page components 72
- The mfg number manufacturing number is an internal serial number used by aten s factory and technical support staff to identify products this number does not affect products warranty if your product requires after sales services you may provide the mfg number to aten s sales or technical support staff to identify the product and model number 72
- The web page screen components are described in the table below 72
- The number and type of icons that appear on the tab bar at the top of the page are determined by the user s type super administrator administrator user and the permissions assigned when the user s account was created the functions associated with each of the icons are explained in the table below 73
- The tab bar 73
- There are two small icons at the extreme right of the page their functions are described in the table below 73
- The ap gui main page 74
- Click this icon to close the gui main page and go to the display of the last selected port 75
- The gui can be navigated via the keyboard as shown in the table below 75
- There is an additional icon at the top right hand corner of the page 75
- In addition there are two small icons at the bottom right as described in the following table 76
- The local console gui main page 76
- The local console gui main page is similar to the java and windows ap gui main page 76
- The major difference is that the local console main page doesn t have a tab for download 76
- The control panel 77
- Winclient control panel 77
- The control panel functions are described in the table below 79
- Winclient control panel functions 79
- Hotkeys 82
- Macros 82
- An explanation of the hotkey actions is given in the table below 83
- User macros 84
- System macros 88
- Video settings 91
- Advanced video settings 92
- The meanings of the video adjustment options are given in the table below 92
- Bandwidth considerations 94
- Bandwidth comparison table 95
- Bandwidth comparison table the table below is for reference only and provides a view of how adjustments to video settings can decrease network bandwidth 95
- Note the resolution for remote access is 1920x1080 60 95
- Gamma adjustment 96
- Button bar 97
- Button bar the buttons on the button bar are toggles their actions are described in the table below 97
- The kvm over ip switch supports multiple user logins which may cause access conflicts to alleviate the problem a message board has been provided which allows users to communicate with each other 97
- The message board 97
- Compose panel 98
- Message display panel 98
- User list panel 98
- Mounting virtual media 99
- Virtual media 99
- Mounting virtual media drag and drop 101
- The zoom icon controls the zoom factor for the remote view window settings are as follows 104
- Changing languages 105
- The on screen keyboard 105
- Expanded keyboard 106
- Selecting platforms 106
- Mouse pointer type 107
- Display panel window 108
- Extended displays 108
- The extended displays icon provides the ability to view the screens in an extended display setup when you click the icon the display panel window appears with the extended screens as shown here 108
- The size and number of screens in the display panel window depends on how the setup is configured see multiple view page 129 for details 108
- Automatic mouse synchronization dynasync 109
- Mouse dynasync mode 109
- Mac and linux considerations 110
- Manual mouse synchronization 110
- Clicking the control panel icon brings up a dialog box that allows you to configure the items that appear on the control panel as well as its graphical settings 111
- Control panel configuration 111
- The organization of the dialog box is described in the table below 111
- The java control panel 113
- This page intentionally left blank 114
- Browser gui 115
- Chapter 6 115
- Chapter 6 port access 115
- Overview 115
- Port access 115
- Ap gui 116
- The sidebar 117
- The sidebar tree structure 117
- Filter 119
- Filter allows you to control the number and type of ports that display in the sidebar as well as which ports get scanned when auto scan and array modes are invoked see scan and array above when you click filter the bottom of the panel changes to look similar to the image below 119
- The meanings of the choices are explained in the following table 119
- Note the screenshot shows an example of just one of the pop ups that can appear the items that appear in the pop up depend on whether you are logged in remotely or from a local console what your user type is and whether you selected a switch or a port 120
- Sidebar utilities 120
- The ap gui version port access connections page provides a convenient method to work with the sidebar tree when you right click an item a list with various options pops up 120
- The following table lists and explains all of the possible items that may appear 120
- Port outlet naming 121
- Device level 123
- Kvm devices and ports connections page 123
- Associated links 124
- Port level 124
- Status 124
- Blade servers connections page 125
- The blade configuration page 125
- Associating ports 126
- Main panel device view 126
- Main panel blade view 127
- Unassociating ports 128
- History 129
- Adding a favorite 130
- Favorites 130
- Modifying a favorite 132
- The page settings are explained in the following table 133
- The user preferences page allows users to set up their own individual working environments the switch stores a separate configuration record for each user profile and sets up the working configuration according to the username that was keyed into the login dialog box 133
- User preferences 133
- This item is only available with the browser version 134
- Sessions 135
- Access 136
- Device level browser gui interface 136
- Port level browser gui interface 137
- The port access settings are explained in the following table 138
- Device level ap gui interface 139
- If a switch is chosen in the sidebar the main panel looks similar to the one below 139
- The page is essentially the same as the one for the browser gui see page 118 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 139
- If a port is chosen in the sidebar the main panel looks similar to the one below 140
- Port level ap gui interface 140
- The page is essentially the same as the one for the browser gui see page 119 with the exception that there are filters at the top of the columns the filters allow you to expand or limit the scope of the users and groups that are displayed as described in the following table 140
- Click the save button at the lower right corner of the page to save any changes made on the access page 141
- Saving changes 141
- Device level 142
- Port configuration 142
- Select a port in the list and then click a column access mode port os os language to open the drop down menu and choose one of the options described in the table 143
- Port level 144
- Port properties 144
- An explanation of the configuration fields is given in the table below 145
- When you have finished making your configuration changes click save 145
- Associated links 146
- Multiple view 147
- Set the layout and click save 149
- To view extended displays in a remote session see extended displays page 90 149
- This page intentionally left blank 150
- Ap gui 151
- Browser gui 151
- Chapter 7 151
- Chapter 7 user management 151
- Overview 151
- User management 151
- Adding users 153
- Click add at the bottom of the main panel the user notebook opens with the user tab selected 153
- Select accounts on the menu bar browser gui 153
- Select users in the sidebar ap gui 153
- The kvm over ip switch supports three types of user as shown in the table bellow 153
- To add a user and assign user permissions do the following 153
- Enter the required information in the appropriate fields a description of each of the fields is given in the table below 154
- At this point you can assign the new user to a group by selecting the groups tab the groups page is discussed on page 143 you can also assign the user s port access rights by selecting the devices tab the devices page is discussed on page 147 156
- Groups and come back to it later 156
- Note optionally you can skip this step now to add more users and create 156
- When the operation succeeded message appears click ok 156
- When your selections have been made click save 156
- Deleting user accounts 157
- Modifying user accounts 157
- Creating groups 158
- Groups 158
- Deleting groups 160
- Modifying groups 160
- Assigning users to a group 161
- Users and groups 161
- Removing users from a group 162
- Assigning users to a group 163
- Removing users from a group 164
- Assigning device permissions 165
- Device assignment 165
- Filters 167
- Filters there are five filters at the top of the columns that allow you to expand or limit the scope of the ports that are displayed in the name column as described in the following table 167
- In the confirmation popup that appears click ok 167
- Note in any of the columns you can use shift click or ctrl click to select a group of ports to configure clicking to cycle through the choices on any one of the selected ports causes all of them to cycle in unison 167
- When you have finished making your choices click save 167
- Assigning device permissions 168
- Chapter 8 169
- Chapter 8 device management 169
- Device information 169
- Device management 169
- Kvm devices 169
- Environment 170
- Environment the lower panel presents information concerning the device s environment as described in the table below 170
- General 170
- General the general section of the device information page displays the name of the selected device its firmware version the fpga field programmable gate array and information about its network configuration 170
- Note the ap gui version presents the same information as the browser 170
- Version scroll through the list to see the additional entries 170
- Operating mode 171
- Each of the elements on this page is described in the sections that follow 174
- Network 174
- The network page is used to specify the network environment 174
- Ip installer 175
- Service ports 175
- Nic settings 176
- Finishing up 178
- Network transfer rate 178
- Event destination 179
- Authentication 182
- Snmp agent 185
- Enable dial back 188
- Enable dial back as an added security feature if this function is enabled the switch disconnects the calls that dial in to it and dials back to one of the entries specified in the table below 188
- Enable dial out 188
- Enable dial out for the dial out function you must establish an account with an internet service provider and use a modem to dial up to your isp account an explanation of the enable dial out items is given in the table below 188
- When you have finished making your settings on this page click save 189
- Login failures 190
- Login failures for increased security the login failures section allows administrators to set policies governing what happens when a user fails to log in successfully 190
- Note if login failures is not enabled users can attempt to log in an unlimited number of times with no restrictions for security purposes we recommend that you enable this function and enable the lockout policies 190
- Security 190
- The security page is divided into 7 main panels as described in the sections that follow 190
- To set the login failures policy check the enable checkbox the default is for login failures to be enabled the meanings of the entries are explained in the table below 190
- Filter 191
- Login string 194
- Account policy 195
- Account policy in the account policy section system administrators can set policies governing usernames and passwords 195
- The meanings of the account policy entries are explained in the table below 195
- Encryption 196
- An explanation of the working mode items is given in the table below 197
- Working mode 197
- Private certificate 198
- Certificate signing request 199
- Certificate signing request the certificate signing request csr section provides an automated way of obtaining and installing a ca signed ssl server certificate 199
- Click create csr the following dialog box appears 199
- Fill in the form with entries that are valid for your site according to the example information in the following table 199
- To perform this operation do the following 199
- Date time 201
- Time zone 201
- Network time 202
- Blade servers 203
- Configuration page 203
- Adding a blade server 204
- Adding a blade server to configure a new blade server do the following 204
- Blade server setup 204
- Fill in the fields according to the information provided in the table below 204
- Select its icon in the sidebar then click add in the main panel the setup blade server dialog box comes up with the step 1 tab displayed 204
- Modifying deleting a blade server 205
- Web access 205
- This page intentionally left blank 206
- Ap gui 207
- Browser gui 207
- Chapter 9 207
- Chapter 9 log 207
- Overview 207
- Filter 208
- Filter lets you narrow the log event display to ones that occurred at specific times ones containing specific words or strings or ones involving specific users when you access this function the log filter dialog box appears at the bottom of the page 208
- Log information 208
- The log file tracks a maximum of 512 events when the limit is reached the oldest events get discarded as new events come in the purpose of the buttons at the bottom of the page are described in the following table 208
- The log information page displays events that take place on the kvm over ip switch and provides a breakdown of the time the severity the user and a description of each one you can change the sort order of the display by clicking on the column headings 208
- A description of the filter items is given in the table below 209
- Log notification settings 211
- This page intentionally left blank 212
- Ap gui 213
- Browser gui 213
- Chapter 10 213
- Chapter 10 maintenance 213
- Maintenance 213
- Overview 213
- Main firmware upgrade 214
- Firmware upgrade recovery 215
- Ap gui 216
- Browser gui 216
- Upgrade adapters 216
- Upgrade adapters 217
- Adapter firmware info 218
- Ap gui 218
- Browser gui 218
- Display information 219
- Update adapter display info 219
- Adapter firmware upgrade recovery 220
- Backup 221
- Backup restore 221
- Restore 222
- Terminal 223
- Clear port names 225
- Reset on exit 225
- Restore default values 225
- System operation 225
- This page intentionally left blank 226
- Chapter 11 227
- Chapter 11 download 227
- Download 227
- Overview 227
- This page intentionally left blank 228
- Chapter 12 229
- Chapter 12 port operation 229
- Overview 229
- Port operation 229
- Connecting to a port 230
- The port toolbar 231
- The meanings of the toolbar icons are explained in the table below 232
- The toolbar icons 232
- Auto scanning 233
- Toolbar hotkey port switching 233
- Skip mode 234
- Gui hotkey summary table 235
- Recalling the port access page 235
- Panel array mode 236
- Multiuser operation page 220 237
- Note for issues affecting multiple user operation in panel array mode see 237
- Panel array toolbar 237
- The panel array toolbar provides shortcut navigation and control of the panel array the toolbar can be dragged anywhere on the screen mousing over an icon brings up a tooltip that provides a short description of the icon s function the icon functions are described in the table below 237
- Multiuser operation 238
- The kvm over ip switch supports multiuser operation when multiple users simultaneously access the switch from client computers the rules of precedence that apply are shown in the following table 238
- Users and buses 239
- This page intentionally left blank 240
- Chapter 13 241
- Chapter 13 the log server 241
- Installation 241
- The log server 241
- Starting up 242
- Configure 243
- The menu bar 243
- A description of the fields is given in the table below 244
- Events 244
- Fill in or modify the fields then click ok to finish 244
- Search 244
- Search search allows you to search for events containing specific words or strings when you access this function a screen similar to the one below appears 244
- The events menu has two items search and maintenance 244
- A description of the items is given in the table below 245
- Maintenance 246
- Maintenance this function allows the administrator to perform manual maintenance of the database such as erasing specified records before their expiration time is up 246
- Options 247
- Overview 248
- The log server main screen 248
- The event panel 249
- The list panel 249
- The list panel contains six fields 249
- The lower panel displays log events for the currently selected unit note that if there are more than one units even though they aren t currently selected if their recording checkbox is checked the log server records their log events and keeps them in its database 249
- This page intentionally left blank 250
- Appendix 251
- General 251
- Safety instructions 251
- Rack mounting 253
- Consignes de sécurité 254
- Général 254
- Montage sur bâti 257
- International 258
- North america 258
- Technical support 258
- Appendix 259
- Function rcm416 rcm816 259
- Rcm416 rcm816 259
- Specifications 259
- Function rcm416 rcm816 260
- Rcm series user manual 260
- Appendix 261
- Function rcm464v 261
- Rcm464v 261
- Function rcm464v 262
- Rcm series user manual 262
- General operation 263
- Troubleshooting 263
- Mouse problems 265
- Virtual media 267
- Web browser 267
- The winclient activex viewer and the winclient ap 268
- The java applet and java client ap 269
- Mac systems 270
- Sun systems 270
- These solutions work for most common sun vga cards if using them fails 270
- To resolve the problem consult the sun vga card s manual 270
- Panel array mode 271
- Redhat systems 271
- The log server 271
- Ip address determination 274
- Ip installer 274
- The local console 274
- Browser 275
- Link local ipv6 address 276
- Ipv6 stateless autoconfiguration 277
- Port forwarding 278
- Keyboard emulation 279
- Mac keyboard 279
- Note when using key combinations press and release the first key ctrl 279
- The pc compatible 101 104 key keyboard can emulate the functions of the mac keyboard the emulation mappings are listed in the table below 279
- Then press and release the activation key 279
- Note when using key combinations press and release the first key ctrl 280
- Sun keyboard 280
- The pc compatible 101 104 key keyboard can emulate the functions of the sun keyboard when the control key ctrl is used in conjunction with other keys the corresponding functions are shown in the table below 280
- Then press and release the activation key 280
- Basic setup 281
- Ppp modem operation 281
- Connection setup example windows xp 282
- Configuration 283
- Ka7140 configuration and operation 283
- In the properties section drop down each of the lists to select the port property values that match the ones used by the connected serial console device the port property settings that the ka7140 supports are given in the following table 284
- Operation 284
- To operate the device connected to the port in the port access page double click the port to establish a serial connection to the device 284
- When you have finished making your selections click save 284
- Ka7140 pin assignments 285
- Pin assignments for the ka7140 adapter are given in the table below 285
- Internal serial interface configuration 286
- Navigation 286
- Operation 287
- Switch level configuration 287
- The right panel configuration settings that can be made when the kvm over ip switch is selected in the left panel are described in the table below 287
- To finish with this function move the highlight bar to logout in the right panel of the access page press the down arrow key to highlight exit then press enter 287
- To highlight a device in the left panel then press enter to open a command line terminal session on the accessed device 287
- Use the up and down arrow keys 287
- When you have finished with your session press the hotkey see page 269 and 270 that brings you back to the access page 287
- Port level configuration 288
- The configuration settings that can be made when a serial interface device is selected are described in the table below 288
- When a serial interface device is selected in the left panel the screen looks similar to the one below 288
- Additional mouse synchronization procedures 289
- Windows 289
- Sun linux 290
- Additional video resolution procedures 291
- Overview 292
- Trusted certificates 292
- Installing the certificate 293
- Certificate trusted 294
- Mismatch considerations 295
- Examples 296
- Importing the files 296
- Self signed private certificates 296
- Fan location 297
- Fan location and speed information 297
- Rcm416 rcm816 297
- Rcm464v 297
- Clear login information 298
- Factory default settings 299
- Sa0142 rj45 f to db9 m black connector dte to dce 299
- Serial adapter pin assignments 299
- The default settings are as follows 299
- Supported kvm switches 300
- Supported power distribution units 300
- Supported power over the net units 300
- Java client viewer java client ap 301
- Virtual media support 301
- Winclient activex viewer winclient ap 301
- Limited warranty 302
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