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Aten StreamLIVE PRO UC9040 [19/20] Technical support
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13
Appendix
Technical Support
International
For online technical support – including troubleshooting, documentation,
and software updates: http://support.aten.com
For telephone support, see Telephone Support, page ii:
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Email Support support@aten-usa.com
Online Technical
Support
Troubleshooting
Documentation
Software Updates
http://www.aten-usa.com/support
Telephone Support 1-888-999-ATEN ext 4988
1-949-428-1111
Содержание
- Rtmp to uvc streaming so ware user manual 1
- Stream to usb capture 1
- Stream to usb capture stream to usb capture 1
- Online registration 2
- Telephone support 2
- User information 2
- User notice 2
- For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers 3
- Product information 3
- Appendix 4
- Contents 4
- Getting started 4
- Introduction 4
- Settings 4
- About this manual 5
- Conventions 6
- This manual uses the following conventions 6
- Chapter 1 7
- Features 7
- Introduction 7
- Overview 7
- Below provides a quick look at the stream to usb capture software 8
- Stream to usb capture gui graphical user interface 8
- Stream to usb capture user manual 8
- Chapter 2 9
- Getting started 9
- Video streaming flowchart 9
- 1 computer for stream to usb capture with the following specs 10
- At least 1 aten streaming device within the same lan as exemplified 10
- Below is a list of items you should prepare before using your stream to usb capture software 10
- Items to prepare 10
- Installing stream to usb capture on your computer 11
- Adding aten streaming devices 12
- Adding streaming devices automatically 12
- Click and add a stream automatically 12
- Wait for the software to search for all aten streaming devices within the lan once finished all available streaming devices are listed 12
- When clicking new stream you are provided with 2 methods of adding aten streaming devices 12
- Adding streaming devices manually 14
- After adding the desired streaming devices you can select any one of them to edit its settings or remove it as illustrated below 15
- Chapter 2 getting started 15
- Once successfully added the following success icon appears 15
- Your streaming device list 15
- Playing a video stream 16
- Accessing software settings 17
- Chapter 3 17
- Settings 17
- Setting options 18
- Appendix 19
- International 19
- North america 19
- Technical support 19
- Limited warranty 20
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