ECOVACS Deebot Ozmo 900 [22/50] Troubleshooting

No. Malfunction Possible Causes Solutions

1 DEEBOT is not charging�

DEEBOT is not switched ON� Switch ON DEEBOT�

DEEBOT has not connected to the Docking

Station�

Be sure that the robot’s Charging Contacts have

connected to the Docking Station Pins�

The battery is completely discharged�

Re-activate the battery� Switch ON� Place DEEBOT on

the Docking Station by hand, remove after charging for 3

minutes, repeat 3 times; then charge normally�

DEEBOT cannot return to the

Docking Station�

The Docking Station is not correctly placed� Refer to Section 3�2 to correctly place the Docking Station�

DEEBOT gets stuck while

working and stops�

DEEBOT is tangled with something on the oor

(electrical wires, curtains, carpet fringing, etc.).

DEEBOT will try various ways to free itself� If it is

unsuccessful, manually remove the obstacles and restart�

DEEBOT returns to the Docking

Station before it has nished

cleaning�

When the battery gets low, DEEBOT

automatically switches to Return to Charger

Mode and returns to the Docking Station to

recharge itself�

This is normal� No solution necessary�

Working time varies according to oor

surface, room complexity and the Cleaning

Mode selected�

This is normal� No solution necessary�

5. Troubleshooting