Hi i have tried to connect the tanita bc-418 to my laptop but it seems that the...

Hi,

I have tried to connect the Tanita BC-418 to my laptop, but it seems that the computer cannot identify the device.

I used a cable and connected it to the the notebook and also update the relevant port but again it is not working.

I have written the messages I am getting from the system.

My notebook is based on windows 7.

Would be grateful if you could help me.

Error:

The scale is not ready:

- Power Supply OK?

- Connection to PC OK?

- Remote Mode ("r5" in display) OK?

- Or turn scale on/off

I have checked everything.