Steelseries Aerox 3, черный [22/28] Remedies for major failure with goods

replaced if the goods fail to be of acceptable quality and the failure does not amount to a major

failure.

Should your product be defective, you can make a claim under Australian consumer law.

SteelSeries will provide its own remedies equivalent to those remedies in the consumer guarantee

provisions of the Australian Consumer Law at any time within 24 months of the date of purchase.

For the avoidance of doubt, SteelSeries acknowledges that the Australian Consumer Law may

provide for remedies beyond 24 months for a number of its products.

Summary of Australian statutory consumer guarantees

Consumer guarantees in relation to goods

The goods will be of acceptable quality, The goods will be t for a particular purpose, The goods

will match their description, The goods will match the sample or demonstration model, You have

title to the goods, You have undisturbed possession of the goods, There are no undisclosed

securities on the goods.

Consumer guarantees in relation to services

We will provide the services with due care and skill, The services will be t for a particular

purpose, The services will be provided within a reasonable time.

For SteelSeries-branded goods, in addition to the above, we also guarantee that we will provide

repairs or spare parts for a reasonable time. Under Australian consumer law, the remedy you are

entitled to if a product fails to meet a consumer guarantee will depend on whether the failure to

comply with the guarantee is major or minor.

Minor failures to comply with a consumer guarantee can normally be xed or resolved in a

reasonable amount of time. In this case, the seller can choose to oer you a refund, replacement,

repair or, in the case of services, resupply. If the seller does not x the problem or takes too long,

you may be able to get it xed by someone else and recover the costs from the seller depending

on the circumstances.

Remedies for major failure with goods

Return the product and ask for a refund, Return the product and ask for an identical

replacement, or one of similar value if reasonably available, Keep the product and ask for

compensation for the drop in value caused by the problem.

Remedies for major failure with services

Cancel the contract and pay a reasonable amount for the work done, or seek a refund, For