Dreame Bot Robot Vacuum and Mop F9 Pro White [12/46] Troubleshooting

Dreame Bot Robot Vacuum and Mop F9 Pro White [12/46] Troubleshooting
18 19
ENEN
Troubleshooting
Problem Solution
Robot does not turn on
The battery level is low. Recharge the robot on the charging dock, then try again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a temperature
between 32 ℉ (0° C) and 104 ℉ (40° C).
Robot does not recharge
The charging dock is not receiving power. Please conrm that both ends of the charger are plugged in correctly.
Poor contact. Clean charging contacts of the charging dock and robot.
Robot does not return to
charging dock
There are too many obstructions around the charging dock. Place the charging dock in a more open area.
Please clean the dock's signaling area.
Robot is malfunctioning Turn o the robot and then reactivate it.
Robot is making a strange noise
A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the robot and remove
any debris.
Robot no longer cleans
eciently or leaves dust behind
The dust box is full. Please clean it.
The lter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.
Troubleshooting
Problem Solution
Robot cannot connect to Wi-Fi
There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the
Dreamehome app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the Dreamehome app is enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.
Robot does not perform scheduled
cleaning
The robot has low battery. Scheduled cleaning will not start unless the robot has at least 15% battery left.
Does leaving the robot on the
charging dock consume power if
it is already fully charged?
Leaving the robot on the charging dock after it's fully charged consumes very little electricity and helps maintain
optimal battery performance.
No water comes out of the water
tank, or only a little bit comes out
Check whether there is water inside the water tank.
Clean the mop if it becomes dirty.
Make sure the mop pad is installed correctly according to the User Manual.
Clean the air hole on the top of the water tank.
Robot doesn't resume cleaning
after charging
Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the charging dock.
Robot doesn’t return to charging
dock after being moved
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from the charging
dock, it might not be able to automatically return on its own, in which case you need to manually place the robot onto
the charging dock.
For more support, contact us via https://global.dreametech.com

Содержание

Похожие устройства

Скачать
Случайные обсуждения