Philips HU 4801 [16/116] Troubleshooting

Philips HU 4801 [16/116] Troubleshooting
16
EN
8 Troubleshooting
This chapter summarizes the most common problems you could encounter with the humidier. If you
are unable to solve the problem with the information below, contact the Consumer Care Center in
your country.
Problem Possible solution
The humidier does not
work.
Make sure that there is power supply to the humidier.
Make sure that the water tank is lled with water and the upper unit is
placed properly onto the water tank.
There is no air
humidication.
Make sure that the water tank is lled with water and the upper unit is
placed properly onto the water tank.
Your room might have too much ventilation. Please close doors and
windows.
Your room size is too big. The recommended room size is 25m² for
HU4801.
The water tank leaks. Make sure that the humidier is not overlled with water.
Make sure that the humidier is well assembled/connected every time
after you clean it or after you remove the upper unit and/or water tank
for relling.
Make sure that the water tank is properly placed. If the problem persists,
contact the Consumer Care Center in your country.
There are some
white deposits on the
humidication lter.
The white deposits are called scale and they consist of minerals from the
water. Scale on the humidication lter affects the humidifying performance,
however it does not harm your health. Please follow the cleaning
instructions in the user manual.
The lter turns
yellowish after some
time.
The yellow deposits is a natural effect of the wick material, and it has no
impact on humidication performance. Clean the humidication lter
frequently to remove the scale, and replace the humidication lter every
three month.
There is unpleasant
smell coming out from
the humidier.
Make sure that the water tank is lled with water.
Clean the humidication lter (see chapter ‘Cleaning the humidication
lter’).
No air comes out of the
air outlet.
Plug the humidier into the power supply and switch on.
I do not see visible
mist coming out of the
humidier. Is it working?
When mist is very ne, it is invisible. This humidier has a NanoCloud
humidication technology, which produces healthy humid air from the
outlet area without formation of water mist.Therefore, you cannot see the
mist.

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