Samsung UE32 ES6100W [45/46] I use allshare pc software on my computer and

I use AllShare PC software on My Computer, and

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When I add a shared folder, nothing shows up in “My computer’s shared folder”.

AllShare shared server may be turned off. Right-click on the AllShare icon in Taskbar, and

select Restart AllShare shared server.

The antivirus program installed on your computer may be preventing the program from

functioning correctly. If you are using an antivirus program, please temporarily disable the

ﬁrewall.

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It takes too long to recreate the content list.

If your shared folder contains too many ﬁles, creating a content list may take a long time. It is

recommended that you add content in moderate-sized, well-organised folders.

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I added music to my shared folder, but it does not show up in the content list.

Either click on the Refresh button at the top of program, click on Refresh in the File/Folder

right-click menu, or press the F5 key on your keyboard to make the change take effect.

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I added a server, but it does not show up in “Connected shared device” in the program.

Check your network connection to verify that the connected device is connected to the same

network as My Computer.

An antivirus program installed on the computer may be blocking out the device’s connection.

If you are using an antivirus program, please temporarily disable the ﬁrewall.

To learn how to connect a server, please refer to Start AllShare > Connect device in Help.

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I succeeded in connecting a device, but I cannot view the content of the connected device

on My Computer.

If your device is a mobile phone or a tablet, please select the items you want to share in the

device’s AllShare application settings > Media sharing.

If your device is a digital camera, you can view the added content on My Computer by

adding content and then selecting what to share.

FAQ (Frequently Asked Questions)