Trendnet TEG-240WS [8/9] Troubleshooting
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Trendnet TEG-240WS [8/9] Troubleshooting

Trendnet TEG-240WS [8/9] Troubleshooting
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After connecting the TEG-160WS/TEG-240WS to a power outlet, the LEDs do not turn on.
Check the connection of the power cord to the TEG-160WS/TEG-240WS and the power
outlet. Also check that the power outlet is receiving power.
After installing the Web-Management Utility, I clicked Discovery and the Utility is unable to
discover the TEG-160WS/TEG-240WS. What should I do?
Make sure that the TEG-160WS/TEG-240WS is powered on and that all connections are
secure. Also check that your computer's IP Address is on the same network segment as the
TEG-160WS/TEG-240WS. The default IP Address of the Switch is 192.168.0.1 and the default
password is admin.
When I access the TEG-160WS/TEG-240WS using a web browser, I get a screen that tells
me “only one user can login”. What should I do?
Another computer is configuring the TEG-160WS/TEG-240WS. Please wait until the user
logs off. If the other user has already logged off and you still get the same screen, then
disconnect the power cord from the TEG-160WS/TEG-240WS, wait for 5 seconds, reconnect
the power cord to theTEG-160WS/TEG-240WS, allow 5 seconds for the Switch to power on,
and then attempt to access the web configuration page to login.
I forgot the administration password. How do I reset my TEG-160WS/TEG-240WS?
Press on the reset button using a pen or paperclip for 10 seconds. The default password is
admin.
When I connect a computer to the Switch's gigabit port, the LINK/ACT LED turns on, but
the 100Mbps LED remains off.
When the 1000Mbps LED remains off, the computer's connection speed is 10Mbps or
100Mbps (if the 100Mbps LED is on). Make sure that you have a Gigabit Ethernet adapter
installed. Also make sure to use a CAT-5e or CAT- 6 Ethernet cable.
If you still encounter problems or have any questions regarding the TEG-160WS/TEG-240WS, please
refer to the User's Guide included on the Utility CD-ROM or contact TRENDnet's Technical Support
Department.
Certifications
This equipment has been tested and found to comply with FCC and CE Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received. Including interference that may cause
undesired operation.
NOTE: THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE
CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT. SUCH MODIFICATIONS
COULD VOID THE USER’S AUTHORITY TO OPERATE THE EQUIPMENT.
6
Troubleshooting
Waste electrical and electronic products must not
be disposed of with household waste. Please
recycle where facilities exist. Check with you Local
Authority or Retailer for recycling advice.

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Troubleshooting Q1 After connecting the TEG 160WS TEG 240WS to a power outlet the LEDs do not turn on A1 Check the connection of the power cord to the TEG 160WS TEG 240WS and the power outlet Also check that the power outlet is receiving power 02 After installing the Web Management Utility I clicked Discovery and the Utility Is unable to discover the TEG 160WSfTEG 240WS What should I do A2 Make sure that the TEG 160WS TEG 240WS is powered on and that all connections are secure Also check that your computer s IP Address is on the same network segment as the TEG 160WS TEG 240WS The default IP Address of the Switch is 192 168 0 1 and the default password is admin Q3 When I access the TEG 160WS TEG 240WS using a web browser I get a screen that tells me only one user can login What should I do A3 Another computer is configuring the TEG 160WS TEG 240WS Please wait until the user logs off If the other user has already logged off and you still get the same screen then disconnect the power cord from the TEG 160WS TEG 240WS wait for 5 seconds reconnect the power cord to theTEG 160WS TEG 240WS allow 5 seconds for the Switch to power on and then attempt to access the web configuration page to login 04 1 forgot the administration password How do I reset my TEG 160WS TEG 240WS A4 Press on the reset button using a pen or paperclip for 10 seconds The default password is admin Q5 When I connect a computerto the Switch s gigabit port the LINK ACT LED turns on but the 100Mbps LED remains off A5 When the 1000Mbps LED remains off the computer s connection speed is 10Mbps or 100Mbps if the 100Mbps LED is on Make sure that you have a Gigabit Ethernet adapter installed Also make sure to use a CAT 5e or CAT 6 Ethernet cable If you still encounter problems or have any questions regarding the TEG 160WS TEG 240WS please refer to the User s Guide included on the Utility CD ROM or contact TRENDnet s Technical Support Department Certifications This equipment has been tested and found to comply with FCC and CE Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received Including interference that may cause undesired operation Waste electrical and electronic products must not be disposed of with household waste Please recycle where facilities exist Check with you Local Authority or Retailerfor recycling advice NOTE THE MANUFACTURER IS NOT RESPONSIBLE FOR ANY RADIO OR TV INTERFERENCE CAUSED BY UNAUTHORIZED MODIFICATIONS TO THIS EQUIPMENT SUCH MODIFICATIONS COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT 6

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