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Инструкция по эксплуатации Страница: 1

HP 250, f0y88ea Инструкция по эксплуатации онлайн

HP 15 Notebook PC

HP 15 TouchSmart Notebook PC

Compaq 15 Notebook PC

Compaq 15 TouchSmart Notebook PC

HP 250 G2 Notebook PC

HP 255 G2 Notebook PC

Maintenance and Service Guide

Содержание

Safety warning notice 3
Table of contents 5
Intel hm76 express chipset models 9
Intel hm76 express chipset models 1 9
Product description 9
Chapter 1 product description 10
Intel hm76 express chipset models 3 11
Chapter 1 product description 12
Intel bay trail chipset models 12
Intel bay trail chipset models 5 13
Chapter 1 product description 14
Amd models 15
Amd models 7 15
Chapter 1 product description 16
Amd models 9 17
Chapter 1 product description 18
External component identification 19
Right side 19
Right side 11 19
Chapter 2 external component identification 20
Left side 20
Front 13 21
Chapter 2 external component identification 22
Display 22
Note refer to the image that most closely matches your computer 22
Top 15 23
Touchpad 23
Chapter 2 external component identification 24
Lights 24
Button 25
Top 17 25
Chapter 2 external component identification 26
Bottom 27
Bottom 19 27
Chapter 2 external component identification 28
Important all labels described in this section will be located in one of 3 places depending on your computer model affixed to the bottom of the computer located in the battery bay or under the service door 28
Labels 28
Note your service labels will resemble one of the examples shown below refer to the illustration that most closely matches the service label on your computer 28
Service label provides important information to identify your computer when contacting support you will probably be asked for the serial number and possibly for the product number or the model number locate these numbers before you contact support 28
The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel in the netherlands with the computer 28
Labels 21 29
Chapter 2 external component identification 30
Regulatory label s provide s regulatory information about the computer 30
Wireless certification label s provide s information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use 30
Computer major components 31
Illustrated parts catalog 31
Chapter 3 illustrated parts catalog 32
Computer major components 25 33
Chapter 3 illustrated parts catalog 34
Computer major components 27 35
Chapter 3 illustrated parts catalog 36
Computer major components 29 37
Chapter 3 illustrated parts catalog 38
Display assembly subcomponents 39
Display assembly subcomponents 31 39
Chapter 3 illustrated parts catalog 40
Mass storage devices 40
Plastics kit 41
Plastics kit 33 41
Rubber kit 41
Chapter 3 illustrated parts catalog 42
Miscellaneous parts 42
Sequential part number listing 43
Sequential part number listing 35 43
Chapter 3 illustrated parts catalog 44
Sequential part number listing 37 45
Chapter 3 illustrated parts catalog 46
Sequential part number listing 39 47
Chapter 3 illustrated parts catalog 48
Sequential part number listing 41 49
Chapter 3 illustrated parts catalog 50
Sequential part number listing 43 51
Cables and connectors 53
Plastic parts 53
Preliminary replacement requirements 53
Removal and replacement procedures 53
Service considerations 53
Tools required 53
Drive handling 54
Electrostatic discharge damage 54
Grounding guidelines 54
Always be properly grounded when touching a component or assembly 55
Cover the workstation with approved static shielding material 55
Follow these grounding guidelines when packaging and transporting equipment 55
Follow these grounding workstation guidelines 55
Handle esd sensitive components parts and assemblies by the case or pcm laminate handle these items only at static free workstations 55
Keep esd sensitive parts in their containers until the parts arrive at static free workstations 55
Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and styrofoam 55
Packaging and transporting guidelines 55
Place items on a grounded surface before removing items from their containers 55
Preliminary replacement requirements 47 55
Protect esd sensitive parts and assemblies with conductive or approved containers or packaging 55
Store reusable esd sensitive parts from assemblies in protective packaging or non conductive foam 55
To avoid hand contact transport products in static safe tubes bags or boxes 55
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment 55
Use conductive field service tools such as cutters screwdrivers and vacuums 55
Use transporters and conveyors made of antistatic belts and roller bushings be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging when grounding is not possible use an ionizer to dissipate electric charges 55
When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials 55
Workstation guidelines 55
Battery 57
Component replacement procedures 57
Display subcomponents bezel webcam panel 58
Service door 63
Optical drive 64
Wlan module 66
Memory module 68
Component replacement procedures 61 69
Note the top cover spare part kit includes the touchpad 69
Top cover keyboard 69
Chapter 4 removal and replacement procedures 70
Component replacement procedures 63 71
Chapter 4 removal and replacement procedures 72
Power button board 76
Touchpad button board 77
Before removing the display assembly follow these steps 78
Chapter 4 removal and replacement procedures 78
Disconnect all external devices connected to the computer 78
Display assembly 78
If you only need to remove the display bezel webcam microphone module or display panel you do not need to remove the entire display assembly from the computer see display subcomponents bezel webcam panel on page 50 for more information about removing the display subcomponents that do not require that you remove the entire display assembly from the computer 78
Shut down the computer if you are unsure whether the computer is off or in hibernation turn the computer on and then shut it down through the operating system 78
This section describes removing the display assembly in its entirety and disassembling all the display subcomponents 78
Usb board 86
Hard drive 87
Optical drive connector 90
Component replacement procedures 83 91
Note intel models come with removable processors amd models come with processors soldered to the system board that cannot be removed or replaced 91
Note the system board spare part kit includes replacement thermal materials 91
System board 91
Fan heat sink assembly 96
Processor 103
Power connector cable 105
Card reader board 107
Speakers 109
Rtc battery 110
Hard drive connector 112
Weight 114
Determining the bios version 115
Starting setup utility bios 115
Updating the bios 115
Using setup utility bios and hp pc hardware diagnostics uefi in windows 8 115
Downloading a bios update 116
Downloading hp pc hardware diagnostics uefi to a usb device 117
Using hp pc hardware diagnostics uefi 117
Determining the bios version 119
Starting setup utility bios 119
Updating the bios 119
Using setup utility bios and system diagnostics in windows 7 119
Downloading a bios update 120
Using system diagnostics 121
Computer setup bios and advanced system diagnostics in suse linux 123
Navigating and selecting in computer setup 123
Starting computer setup 123
Using computer setup 123
Determining the bios version 124
Restoring factory settings in computer setup 124
Updating the bios 124
Downloading a bios update 125
Using advanced system diagnostics 125
Computer specifications 127
Computer specifications 119 127
Specifications 127
Chapter 8 specifications 128
Cm 15 in display specifications 128
Hard drive specifications 129
Hard drive specifications 121 129
Chapter 8 specifications 130
Dvd rw supermulti dl drive specifications 130
Backing up restoring and recovering in windows 8 131
Creating hp recovery media 131
Creating recovery media and backups 131
Restore and recovery 132
Recovering using hp recovery manager 133
Using the hp recovery partition select models only 133
What you need to know 133
Changing the computer boot order 134
Removing the hp recovery partition 134
Using hp recovery media to recover 134
Backing up restoring and recovering in windows 7 135
Creating backups 135
Creating recovery media to recover the original system 135
What you need to know 135
Backing up system and personal information 136
Creating a system restore point 136
Creating system restore points 136
What you need to know 136
Creating a backup using windows backup and restore 137
Tips for a successful backup 137
What you need to know 137
Recovering the original system using hp recovery manager 138
Restore and recovery 138
Restoring specific files 138
Restoring specific files using windows backup and restore 138
Restoring to a previous system restore point 138
What you need to know 138
Recovering using hp recovery partition select models only 139
Recovering using the recovery media 139
Backing up your information 141
Backup and recovery in suse linux 141
Performing a system recovery 141
Statement of volatility 143
A hard disk drive hdd 144
B solid state drive ssd 144
Chapter 12 statement of volatility 144
Clear the hdd contents by using the hp disk sanitizer utility or a third party application that ideally is u s department of defense dod 5220 2 m approved 144
Clear the ssd contents by using the bios setup secure erase command option or by using a third party utility designed to erase data from an ssd to run secure erase enter bios setup by powering on the system and pressing f10 when prompted near the bottom of the display select the security menu and scroll down to the utilities menu select secure erase and select the desired hard drive 144
J if the optional intel anti theft technology at was activated contact the provider to de activate it 144
K if the optional absolute software computrace management and tracking service was activated on the notebook pc contact the provider to deactivate it 144
L remove all power and system batteries for at least 24 hours 144
Non volatile memory usage 144
Note this process will take a long time and the amount of time varies based on the hard drive capacity 144
Remove and retain the storage drive or clear the contents of the drive 144
Then select un configure amt on next boot select save then yes select the file menu and then select save changes and exit reboot the system and confirm that you want to un configure amt 144
To run hp disk sanitizer enter bios setup by powering on the system and pressing f10 when prompted near the bottom of the display or press esc to display the start up menu then press f10 select the security menu and scroll down to the utilities menu select disk sanitizer and select the desired drive for a higher level of protection select optimum 144
Non volatile memory usage 137 145
A turn on or restart the computer and press f10 when prompted near the bottom of the display 146
B select file then select restore defaults 146
C follow the on screen instructions 146
Chapter 12 statement of volatility 146
D select file save changes and exit then press enter 146
Does the firmware hub for system bios contain the bios program is this chip writable and if so how 146
How can the bios settings be restored returned to factory settings 146
In some pc systems the firmware hub for system bios is a flash memory chip so that updates can be written by the customer is this true for these bios chips 146
Questions and answers 146
The dimm spd memory contains information about the memory module such as size serial number data width speed timing voltage and thermal information this information is written by the module manufacturer and stored on an eeprom this eeprom cannot be written to when the memory module is installed in a pc third party tools do exist that can write to the eeprom when the memory module is not installed in a pc there are various third party tools available to read spd memory 146
The firmware hub does contain the bios program and is writable a utility is required to perform the write function 146
What is meant by restore the nonvolatile memory found in intel based system boards 146
What kind of configuration data is stored on the dimm serial presence detect spd memory module how would this data be written 146
Yes they are flash memory chips 146
Power cord set requirements 149
Requirements for all countries 149
Chapter 13 power cord set requirements 150
Requirements for specific countries and regions 150
Requirements for specific countries and regions 143 151
Battery 153
Display 153
Recycling 153

HP 250, f0y88ea Инструкция по эксплуатации онлайн

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