HP pavilion mini 300-030ur, l1v76ea [19/31] Software troubleshooting 15

Symptom Possible solution

To revert to an earlier version of a driver, select Roll Back Driver, and then follow the on-screen instructions.

Microsoft System

Restore

If you have a problem that might be caused by software that you have installed on your computer, use System Restore to

return the computer to a previous restore point. You can also set restore points manually.

IMPORTANT: Always use this System Restore procedure before you use the System Recovery program.

To start a system restore or to add restore points manually:

1. Close all open programs.

2. From the Start screen, type control panel, and then select Control Panel. Or, from the Windows desktop, right-

click the Start button, and then select Control Panel.

reinstallation

NOTE: Do not use HP Recovery Manager to reinstall software programs provided on CDs or DVDs included in the

computer box. Reinstall these programs directly from the CDs or DVDs.

Before you uninstall a program, be sure that you have a way to reinstall it. Confirm that it is still available from the original

source (for example, discs or the Internet). Or, confirm that the program is in the list of programs you can reinstall from HP

Recovery Manager (see the steps directly below).

NOTE: Some features might not be available on systems that are shipped without a version of Microsoft Windows.

To check the list of installable programs or to reinstall a program in HP Recovery Manager:

1. From the Start screen, type recovery, and then select Recovery Manager. If prompted, click Yes to allow the

program to continue.

3. Under Programs, select Uninstall a program.

4. Select the program you want to remove, and then select Uninstall.

Software troubleshooting 15