Prestigio multipad 7.0 ultra+ (pmt3677_wi_b_bk) 4gb black [49/58] Troubleshooting

USER MANUAL | MultiPad 7.0 ULTRA+ / PMP3570C

10. Troubleshooting

10.1 Forced shutdown

Use a paper clip to press the reset button (marked as “reset” on a side edge of the MultiPad, close to

USB port) and the device will be forced shutdown. This operation might cause data loss though, so

please backup important information on a regular basis.

10.2 Restore default settings

To restore the factory default settings, you can tap Settings > Backup & reset> Factory data reset.

Warning: data of your Google account, your personalized settings, and installed applications will be

removed from your device once you execute factory default settings, so please make a careful decision

whether to restore default settings. Before restoring default settings, it is suggested to backup

data/applications you want.

10.3 System updating

After system update/upgrade, it may occur that the installed third-party applications cannot run or there

is data loss or damage to the apps. This is normal phenomena rather than a system fault. You just need

to download and install the third-party applications again into the device. It is recommended to backup

data of the third-party applications before system update/upgrade. Please note, that Prestigio provides

OTA (Over-the-Air) update service to its customers. You may turn on/off automatic updates and perform

a manual check in the following screen accessible via Settings-About Device-System updates: