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Xerox Phaser 6010 [46/78] Phaser
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Troubleshooting
Phaser 6000/6010 Color Printer
User Guide
46
Recurring smudges. Dirt in the paper path. Print several blank sheets until the
smudges disappear.
The paper is outside the
recommended specification
range.
Replace the paper with a recommended
size and type, and confirm that your
control panel settings are correct. For
details, see Supported Paper in the Quick
Use Guide.
The marking unit or fuser is
damaged.
For assistance, go to the Xerox
®
Support
website at:
•
Phaser 6000 go to:
www.xerox.com/office/6000support
•
Phaser 6010 go to:
www.xerox.com/office/6010support
Toner smears when rubbed. The paper is damp. Replace the paper.
The paper is outside the
recommended specification
range, or the paper type setting
is not correct.
Replace the paper with a recommended
size and type and then confirm that
your print driver settings are correct. For
details, see Supported Paper in the Quick
Use Guide.
The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications and replace if necessary.
The fuser temperature is not set
properly for the media.
Use the Printer Setting Utility to adjust
the fuser temperature. For details see
Adjusting the Fuser on page 60.
Printed pages are blank. Two or more sheets can be
feeding at once.
Remove the paper stack from the tray,
fan it, then reinsert it.
The printer has failed. For assistance, go to the Xerox
®
Support
website at:
•
Phaser 6000 go to:
www.xerox.com/office/6000support
•
Phaser 6010 go to:
www.xerox.com/office/6010support
Symptom Cause Solution
Содержание
- Phaser 1
- User guide guide d utilisation 1
- Xerox phaser 6000 6010 color printer 1
- Contents 3
- Maintenance 3
- Safety 3
- Troubleshooting 3
- A regulatory information 4
- Printer specifications 4
- All countries 75 north america 75 other countries 75 european union 75 5
- B recycling and disposal 5
- Safety 7
- Electrical safety 8
- General guidelines 8
- Power cord 8
- Operational guidelines 10
- Operational safety 10
- Ozone release 10
- Printer location 10
- Printer supplies 11
- Maintenance safety 12
- Printer symbols 13
- Symbol description 13
- The following safety symbols are marked on the printer 13
- Maintenance 15
- Cleaning the printer 16
- General precautions 16
- Cleaning the exterior 17
- Cleaning the interior 17
- General precautions 18
- Replacing toner cartridges 18
- Phaser 6000 printer toner cartridge error message 19
- Phaser 6010 printer toner cartridge error message 19
- Replacing a toner cartridg 19
- Replacing a toner cartridge 19
- Recycling supplies 21
- Consumables 22
- Ordering supplies 22
- When to order supplies 22
- Accessing centreware internet services 23
- Checking print job status 23
- Checking the status of the printer 23
- Managing the printer 23
- Managing the printer with centreware internet services 23
- Checking printer status using email 24
- Checking printer status with printer setting utility 24
- Configuring email alerts 24
- Using online help 24
- Checking page count on the phaser 6000 printer 26
- Checking page count on the phaser 6010 printer 26
- Checking page counts 26
- Using centreware internet services 27
- Using the control panel 27
- Using the control panel to print the printer settings 27
- Using the printer setting utility to print the printer settings 27
- Moving the printer 28
- Troubleshooting 31
- Error and status messages 32
- Information pages 32
- Online support assistant 32
- Printer setting utility alerts 32
- Troubleshooting overview 32
- More information 33
- Phaser 6000 printer 33
- Phaser 6010 printer 33
- Resource link 33
- To print information pages 1 on the printer control panel press the menu button 2 at information pages press the ok button 3 press the down arrow button to go to the desired page and then press ok 33
- You can obtain more information about your printer from these sources 33
- Resource link 34
- Avoiding jams 35
- Code message condition reason solution 36
- Control panel messages 36
- Note xxx indicates one of the following the yellow toner y cyan toner c magenta toner m black toner k a tray or fuser nnn indicates a numeric value 36
- Phaser 6010 printer error messages 36
- Phaser 6010 printer supply status messages 36
- Status messages tell you about the status of the printer and its supplies 36
- The printer uses control panel messages to indicate printer status errors and to provide instructions 36
- This section includes phaser 6010 printer supply status messages on page 36 phaser 6010 printer error messages on page 36 phaser 6000 printer status warning and error indicators on page 37 phaser 6000 printer error codes on page 38 phaser 6000 printer extended error codes on page 39 36
- When the printer detects an error it indicates the error by lighting or blinking the orange ready light when the error indicator light is activated an error message appears on the control panel to explain the fault a blinking orange ready light shows that there is an error rendering the printer inoperable recovery requires restarting the printer or having the printer serviced when the orange ready light is lit solidly follow the instructions displayed on the control panel to fix the problem 36
- Name icon description 37
- Phaser 6000 printer status warning and error indicators 37
- The printer uses the lighted symbol on the control panel to indicate the printer status errors and warnings 37
- Error action to take error code 38
- If the symbol in the table is bold it means that the indicator is lit solidly 38
- If the symbol in the table is smaller with radiating beams it means that the indicator is flashing 38
- Name icon description 38
- Phaser 6000 printer error codes 38
- When the printer detects an error it indicates the error by lighting or blinking the error indicator light when the error indicator light is activated one or more of the other symbols activate to indicate the fault a blinking error symbol indicates an error that renders the printer inoperable recovery requires restarting the printer or having the printer serviced when the error indicator light is lit solidly or one or more of the indicators is on or flashing the printer requires attention use the indicators and the following table to decode the error and determine the action to take 38
- Error action to take error code 39
- Phaser 39
- Phaser 6000 printer extended error codes 39
- The printer indicates a fault by turning on the error indicator light when the error indicator light is illuminated the printer usually turns on or flashes another to show the nature of the fault if the error indicator is turned on without another indicator close the rear cover if the rear cover is already closed press the ok button for more than 3 seconds to see an additional indicator light pattern the extended light pattern appears for about 3 seconds then the error indicator light illuminates press the ok button as many times as necessary to read the pattern of the indicator lights use the following table to decode the indicator light pattern for the error code 39
- Caution probable causes of trouble are that the printer computer server or other hardware is not correctly set for the network environment you are using 40
- If you encounter a problem with your printer use the following table to troubleshoot and fix the problem for additional troubleshooting information see troubleshooting overview on page 32 40
- Phaser 40
- Problems with the printer 40
- Symptom reason solution 40
- Warning never open or remove printer covers that are secured with screws unless instructed in the manual a high voltage component can cause electric shock do not try to alter the printer configuration or modify any parts an unauthorized modification can cause smoke or fire 40
- Phaser 41
- Symptom reason solution 41
- Phaser 42
- Symptom reason solution 42
- Print quality problems 43
- Customer support or your reseller 44
- Grayscale images printed with the composite black setting count as color pages because color consumables are used composite black is the default setting on most printers 44
- If the print quality does not improve after carrying out the appropriate action contact xero 44
- Notes to enhance print quality toner cartridges for many models of equipment have been designed to cease functioning at a predetermined point 44
- Phaser 44
- Symptom cause solution 44
- Symptom cause solution 45
- Phaser 46
- Symptom cause solution 46
- Phaser 47
- Symptom cause solution 47
- Phaser 48
- Symptom cause solution 48
- Cleaning the led windows 49
- Cleaning the color toner density sensors 52
- Color registration 53
- Enabling disabling automatic color registration 53
- Performing an automatic color registration adjustment 53
- Performing color registration with the printer setting utility 53
- Determining the color registration values 54
- Manual color registration with the printer setting utility 54
- Printing the color registration correction chart with the printer setting utility 54
- Enabling disabling automatic color registration 55
- Entering color registration values with the printer setting utility 55
- Performing color registration at the phaser 6010 printer 55
- Determining the color registration values 56
- Manual color registration at the phaser 6010 printer 56
- Performing an automatic color registration adjustment 56
- Printing the color registration correction chart 56
- Entering color registration value at the control panel 57
- Adjusting the bias transfer roller 59
- Adjusting the fuser 60
- Adjusting altitude 61
- Printer specifications 63
- Physical specifications 64
- Weights and dimensions 64
- Clearance requirements 65
- Depth 92 cm 36 in 65
- Height 39 cm 15 in 65
- Phaser 6000 6010 color printer user guide 65 65
- Printer specifications 65
- Total space requirements 65
- Width 80 cm 31 in 65
- Elevation 66
- Environmental specifications 66
- Relative humidity 66
- Temperature 66
- Electrical specifications 67
- Power consumption 67
- Power source 67
- Item specification 68
- Performance specifications 68
- Phaser 68
- Regulatory information 69
- Canada regulations 70
- Electromagnetic interference 70
- United states fcc regulations 70
- European union 71
- Eee yönetmel 72
- In compliance with article 7 d we hereby certify it is in compliance with the eee regulation 72
- Ine uygundur 72
- Other regulations 72
- Turkey rohs regulation 72
- Material safety data sheets 73
- All countries 75
- European union 75
- North america 75
- Other countries 75
- Recycling and disposal 75
- Domestic household environment 76
- Professional business environment 76
- Information for users on collection and disposal of old equipment and used batteries 77
- Note for the battery symbol 77
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Ответы 1
После исаляции принтера (Phaser 6010) аппарат не печатает ничего. Незнаю что делать?
11 лет назад