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WorkCentre 3550
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Xerox WorkCentre 3550 [7/226] Getting started

Xerox WorkCentre 3550

User Guide

Getting Started

This chapter includes:

• Machine Overview on page 8

• Powering on the Machine on page 11

• Control Panel Overview on page 12

• Supplied Software on page 16

• Loading Paper on page 17

• Loading Documents on page 18

• Media Output Locations on page 19

• Machine Status on page 20

• General Care and Consumables on page 23

• Further Assistance on page 24

Содержание

Table of contents p.3
Getting started p.3
Usb port p.4
Paper and media p.4
Machine status and setups p.4
General care and troubleshooting p.4
E mail p.4
Centreware internet services p.4
Specifications p.5
Safety p.5
Indexindex p.5
Getting started p.7
Bypass tray document glass p.8
Before you use your machine take some time to familiarize yourself with the various features and options p.8
Xerox workcentre 3550 user guide 8 p.8
Usb memory port document glass cover p.8
Tray 2 optional p.8
Tray 1 scanner lock switch p.8
Output tray bypass tray paper width guides p.8
Machine overview p.8
Front view p.8
Document feeder width guides front door p.8
Document feeder output tray print cartridge p.8
Document feeder input tray handle p.8
Document feeder cover paper level indicator p.8
Control panel bypass tray extension p.8
Rear view p.9
Machine components p.9
Component xerox workcentre 3550 p.9
Component xerox workcentre 3550 p.10
Powering on the machine p.11
On off p.11
Ac power cord p.11
Control panel overview p.12
Using the keypad p.13
With some telephone systems you must dial an access code 9 for example and listen for a second dial tone in such cases you must insert a pause in the telephone number you can insert a pause while you are setting up speed dial numbers p.14
To insert a pause press p.14
Keypad characters p.14
Key assigned numbers letters or characters p.14
Inserting a pause p.14
At the appropriate place while entering the telephone number a dash appears on the display at the corresponding location p.14
Note for some services the machine must be in the ready state or additional selections may be required before the menu options can be accessed p.15
Menu overview p.15
Job status menu p.15
Copy menu fax menu e mail menu scan menu machine status menu p.15
Control panel overview p.15
Xerox workcentre 3550 user guide 15 p.15
The control panel provides access to various menus to setup the machine or use the machine s functions these menus can be accessed by pressing the appropriate service button e g copy fax or e mail and the menu button the menu options available are as follows p.15
Supplied software p.16
Cd contents p.16
After you have setup your machine and connected it to your computer you must install the printer and scanner software the software is supplied on the cd delivered with your machine or can be downloaded from www xerox com the following software is provided p.16
Loading paper p.17
Loading documents p.18
Document glass p.18
Document feeder p.18
Using the rear door p.19
Using the output tray p.19
Media output locations p.19
Toner level p.20
Machine status p.20
Machine information p.20
Information pages p.20
E mail defaults p.21
The e mail options including file format original type output color and resolution can be set to those most frequently used a passcode is required to access and change the default settings when you e mail a document the default settings are used unless they have been changed for the current job once the current job is complete or after 20 seconds the settings return to the default settings p.21
The copy options including reduce enlarge lighten darken background suppression original type layout collation and number of copies can be set to those most frequently used a passcode is required to access and change the default settings when you copy a document the default settings are used unless they have been changed for the current job once the current job is complete or after 20 seconds the settings return to the default settings p.21
Report description p.21
Copy defaults p.21
System setup p.22
Scan defaults p.22
Network settings p.22
Fax setup p.22
General care and consumables p.23
Customer replaceable unit p.23
Cleaning tasks p.23
Xerox support center p.24
Further assistance p.24
Documentation p.24
Copy procedure p.26
Load the documents p.26
Document feeder p.26
Select the features p.27
Document glass p.27
Stop the job p.28
Start the job p.28
Enter the quantity p.28
Check the job status p.28
Your machine provides the following options to customize your copy jobs use the menu button to access the options for information about changing the default copy settings refer to copy defaults on page 136 p.29
Note if you press stop while setting the copy options all of the options you have set for the current copy job will be canceled and return to their default status after the machine completes the copy job in progress p.29
Feature description options p.29
Copy options p.29
Feature description options p.30
Using the layout options p.31
Up or 4 up copying p.31
Id card copy p.31
Book copy p.32
Poster copy p.33
Booklet creation p.33
Clone copy p.34
Using the rear door p.35
Using the output tray p.35
Media output locations p.35
Load the documents p.38
Fax procedure p.38
Document feeder p.38
Select the features p.39
Document glass p.39
Start the job p.40
Enter the fax number p.40
Fax confirmation p.41
Check the job status p.41
Stop the job p.41
Note if you press stop while setting the fax options all of the options you have set for the current fax job will be canceled and return to their default status after the machine completes the job in progress p.42
Your machine provides the following options to customize your fax jobs use the menu button to access the options for information about changing the default fax settings refer to fax setup on page 140 p.42
Feature description options p.42
Fax options p.42
Feature description options p.43
Feature description options p.44
Using fax send options p.45
Multi send p.45
Delayed start p.45
Priority send p.46
Canceling a delayed fax p.46
Adding documents to a delayed fax p.46
Using fax forward p.48
Forwarding sent faxes p.48
Forwarding received faxes p.48
Deactivating fax forward p.49
Using secure receive p.50
Printing secure faxes p.50
Deactivating secure receiving mode p.50
Activating secure receive p.50
Using speed dial numbers p.51
Speed dial numbers p.51
Registering a speed dial number p.51
Editing speed dial numbers p.51
Address book p.51
Registering a group dial number p.52
Group dial numbers p.52
Editing a group dial number p.52
Using group dial numbers p.53
Deleting an address book entry p.53
Printing the address book p.54
Fax from pc p.55
Using drpd mode p.56
Using an answering machine p.56
Receiving faxes p.56
Manual receive p.56
Receiving faxes in memory p.57
Scanning methods p.60
Introduction p.60
Scan procedure p.61
Load the documents p.61
Document feeder p.61
Select the scan destination p.62
Scan to usb p.62
Scan to local pc p.62
Document glass p.62
Scan to ftp p.63
Scan to smb p.63
Scan to network pc p.63
Select the features p.64
Stop the job p.65
Start the job p.65
Check the job status p.65
Scan options p.66
Your machine provides the following options to customize your scan jobs use the menu button to access the options for information about changing the default scan settings refer to scan defaults on page 145 p.66
Select output color to produce black and white grayscale or color output p.66
Feature description options p.66
Feature description options p.67
Scan using twain p.68
Scan using wia driver p.69
Scan destination p.70
Preferences tab p.70
Network scan manager p.70
Scan property p.70
Scanning with usb connection p.71
Macintosh scanning p.71
Scanning p.72
Linux scanning p.72
Job type settings p.72
Using the image manager p.73
Saving a new job type setting p.73
Deleting a job type setting p.73
Tools name function p.74
For further details about the image manager application refer to the on screen help p.74
E mail p.75
Load the documents p.76
E mail procedure p.76
Document feeder p.76
Document glass p.77
Enter the e mail address p.77
Start the job p.78
Select the features p.78
Stop the e mail job p.79
Check the job status p.79
Your machine provides the following options to customize your e mail jobs use the menu button to access the options for information about changing the default e mail settings refer to e mail defaults on page 138 p.80
Feature description options p.80
E mail options p.80
Feature description options p.81
Store on local machine local address book p.82
Individual p.82
Address book p.82
Searching the address book p.83
Printing the local address book p.83
Using smart key addresses p.84
Smart key addresses p.84
Printing using windows p.86
Local printer p.86
Install printer software p.86
Networked printer p.87
Print procedure p.89
Quality p.90
Orientation p.90
Layout options p.90
Double sided printing p.90
Basic tab p.90
Scaling options p.91
Paper tab p.91
Paper options p.91
Copies p.91
Font text p.92
Advanced tab p.92
Watermark p.92
Toner save p.92
Graphics tab p.92
Overlay p.93
Output options p.94
Job settings p.94
Advanced p.94
Xerox tab p.95
This tab provides version and copyright information and a link to the xerox website p.95
Resolution p.96
Printing using macintosh p.96
Printing a document p.96
Layout p.96
Graphics p.96
Changing printer settings p.96
Printer features p.97
Two sided printing p.97
Toner save mode p.97
Printing multiple pages on one sheet p.97
Printing using linux p.99
Printing from applications p.99
Printing files p.99
Configuring printer properties p.99
Usb port p.101
Inserting the usb memory device p.102
Scanning to usb memory device p.103
After scanning is complete you can remove the usb memory device from the machine p.104
Printing from usb memory device p.105
Viewing the usb memory status p.106
Managing usb memory p.106
Formatting a usb memory device p.106
Deleting an image file p.106
Centreware internet services p.107
Using centreware internet services p.108
Welcome p.109
Status p.110
Smart esolutions p.110
General status p.110
Supplies p.111
Print configuration pages p.113
File download p.113
Properties p.114
Support p.115
Paper and media p.117
Preparing paper for loading p.118
Loading the paper trays p.118
Loading paper p.118
Using the bypass tray p.119
Loading the bypass tray p.120
Envelope mode p.120
Setting the paper type p.122
Setting the paper source p.122
Setting the paper size p.122
Setting paper size and type p.122
Media specifications p.124
Media guidelines p.124
Types supported weights tray 1 tray 2 optional p.125
The table below shows the media types supported for each tray p.125
The media types are shown in the printing preferences this paper type option allows you to set the type of paper to be loaded in the tray p.125
Media types p.125
Bypass tray p.125
Machine status and setups p.127
Machine status menu p.128
Accessing the setup options p.128
Feature option option settings p.129
Feature option option settings p.130
Feature option option settings p.131
Feature option option settings p.132
Feature option option settings p.133
Press machine status on the control panel 2 press the up down arrows to highlight information pages and press ok the following information pages options and settings are available p.134
Option description settings p.134
Information pages p.134
Press the up down arrows to highlight the option required and press ok 4 press the up down arrows to highlight the setting required and press ok to save the selection 5 continue printing information pages as required then press stop to return to ready mode p.135
Option description settings p.135
The copy options including lighten darken original type collation and number of copies can be set to those most frequently used when you copy a document the default settings are used unless they have been changed for the current job to access the options 1 press machine status on the control panel 2 press the up down arrows to highlight copy defaults and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions the following copy defaults options and settings are available p.136
Option description settings p.136
Note indicates the factory default setting p.136
Copy defaults p.136
Press the up down arrows to highlight the option required and press ok 5 press the up down arrows to highlight the setting required or enter the correct information using the keypad 6 press ok to save the selection 7 continue customizing the copy defaults as required then press stop to return to ready mode p.137
Option description settings p.137
The e mail options including file format original type output color and resolution can be set to those most frequently used when you e mail a document the default settings are used unless they have been changed for the current job 1 press machine status on the control panel 2 press the up down arrows to highlight e mail defaults and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions the following e mail default options and settings are available p.138
Option description settings p.138
Note indicates the factory default setting p.138
E mail defaults p.138
Press the up down arrows to highlight the option required and press ok 5 press the up down arrows to highlight the setting required and press ok to save the selection 6 continue customizing the e mail defaults as required then press stop to return to ready mode p.139
Option description settings p.139
Sending p.140
Fax setup p.140
Enable disable p.140
Receiving p.141
Press the up down arrows to highlight the option required and press ok 6 press the up down arrows to highlight the setting required or enter the correct information using the keypad 7 press ok to save the selection 8 continue customizing the sending options as required then press stop to return to ready mode p.141
Press machine status on the control panel 2 press the up down arrows to highlight fax setup and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions p.141
Option description settings p.141
Press the up down arrows to highlight receiving and press ok the following receiving options and settings are available p.142
Option description settings p.142
Note indicates the factory default setting p.142
Setting up drpd mode p.143
Defaults p.144
Auto report p.144
When you scan a document the default settings are used unless they have been changed for the current job 1 press machine status on the control panel 2 press the up down arrows to highlight scan defaults and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions 4 press the up down arrows to highlight usb defaults ftp defaults or smb defaults and press ok the following scan defaults options and settings are available p.145
The scan options including file format output color and resolution can be set to those most frequently used for the following scan services scan to usb scan to ftp scan to smb p.145
Scan defaults p.145
Option description settings p.145
Note indicates the factory default setting p.145
Press the up down arrows to highlight the option required and press ok 6 press the up down arrows to highlight the setting required and press ok to save the selection 7 continue customizing the scan defaults as required then press stop to return to ready mode p.146
Option description settings p.146
System setup options enable you to customize settings which are specific to the machine such as date time and power save p.147
System setup p.147
Press machine status on the control panel 2 press the up down arrows to highlight system setup and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions 4 press the up down arrows to highlight machine settings and press ok the following machine settings options and settings are available p.147
Option description settings p.147
Note indicates the factory default setting p.147
Machine settings p.147
Option description settings p.148
Press the up down arrows to highlight the option required and press ok 6 press the up down arrows to highlight the setting required or enter the correct information using the keypad 7 press ok to save the selection 8 continue customizing the machine settings as required then press stop to return to ready mode p.149
Paper settings p.149
Option description settings p.149
After loading paper in the paper tray set the paper size and type using the control panel these settings will apply to copy and fax modes 1 press machine status on the control panel 2 press the up down arrows to highlight system setup and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions 4 press the up down arrows to highlight paper settings and press ok p.149
The following paper settings options and settings are available p.150
Option description settings p.150
Note indicates the factory default setting p.150
Sound settings p.151
Press the up down arrows to highlight the option required and press ok 6 press the up down arrows to highlight the setting required or enter the correct information using the keypad 7 press ok to save the selection 8 continue customizing the paper settings options as required then press stop to return to ready mode p.151
Press the up down arrows to highlight the option required and press ok 6 press the up down arrows to highlight the setting required and press ok to save the selection p.151
Press machine status on the control panel 2 press the up down arrows to highlight system setup and press ok 3 enter the administrator s password using the keypad refer to accessing the setup options on page 128 for instructions 4 press the up down arrows to highlight sound settings and press ok the following sound settings options and settings are available p.151
Option description settings p.151
Note indicates the factory default setting p.151
Maintenance p.152
Clear settings p.152
The following clear settings options and settings are available p.153
Press the up down arrows to highlight the option required and press ok 6 press the up down arrows to highlight yes to clear the settings back to factory defaults or no to keep the settings programmed press ok 7 press stop to return to ready mode p.153
Option description settings p.153
Network settings p.154
General care and troubleshooting p.155
Storage and handling p.156
General care p.156
Customer replaceable unit p.156
Replacing the print cartridge p.157
Cleaning the machine p.158
Checking the supplies life p.158
Internal areas p.159
Document glass and constant velocity transport cvt glass p.159
Control panel document feeder and output tray p.159
Moving the machine p.160
Troubleshooting p.161
Redistributing toner p.162
Document feeder jams p.163
Tips for avoiding paper jams p.164
Tips for avoiding paper curls p.164
Paper jams p.164
Tray 1 p.165
Optional tray 2 p.165
Output area p.166
Inside the machine p.166
Bypass tray p.166
Duplex unit area p.168
Error messages p.169
Use the following information to solve problems on the machine some messages may not appear in the display depending on options or models p.169
Note xxx indicates the media type zzz indicates the paper size yyy indicates the tray p.169
Message meaning suggested solutions p.169
Message meaning suggested solutions p.170
Message meaning suggested solutions p.171
Message meaning suggested solutions p.172
The following chart lists some conditions that may occur and the recommended solutions follow the suggested solutions until the problem is corrected if the problem persists call for service p.173
Paper feeding problems p.173
Message meaning suggested solutions p.173
Condition suggested solutions p.173
Condition suggested solutions p.174
Printing problems p.175
Condition possible cause suggested solutions p.175
Condition possible cause suggested solutions p.176
The following situations are ps language specific and may occur when several printer languages are used p.177
Problem possible cause solution p.177
Condition possible cause suggested solutions p.177
Common postscript problems p.177
Condition suggested solutions p.178
Common windows problems p.178
Problem possible cause solution p.178
Note refer to the microsoft windows user guide supplied with your computer for further information on windows error messages p.178
Condition suggested solutions p.179
Common linux problems p.179
Note refer to the linux user guide supplied with your computer for further information on linux error messages p.180
Condition suggested solutions p.180
Note refer to the macintosh user guide supplied with your computer for further information on macintosh error messages p.181
Condition suggested solutions p.181
Common macintosh problems p.181
Printing quality problems p.182
If the inside of the machine is dirty or paper has been loaded improperly there might be a reduction in print quality see the table below to clear the problem p.182
Condition suggested solutions p.182
A a b b c c a a b b c c a a b b c c a a b b c c a a b b c c p.182
A a b b c a a b b c a a b b c a a b b c a a b b c p.182
Condition suggested solutions p.183
A a b b c a a b b c a a b b c a a b b c c a a b b c c p.184
Condition suggested solutions p.184
Condition suggested solutions p.185
A a b b c a a b b c a a b b c a a b b c a a b b c p.185
Copying problems p.186
Condition suggested solutions p.186
Scanning problems p.187
Condition suggested solutions p.187
Fax problems p.188
Condition suggested solutions p.188
Condition suggested solutions p.189
Xerox support center p.190
Printing a machine report p.190
Locating the serial number p.190
Further assistance p.190
Specifications p.191
Feature specification p.192
Machine specifications p.192
Machine configurations p.192
Trays 1 2 p.193
Paper supply p.193
Note the paper stack height must not exceed 0 10 mm p.193
Feature specification p.193
Bypass tray p.193
Output tray p.194
Output modules p.194
Feature specification p.194
Document feeder p.194
Feature specification p.195
Electrical specifications p.195
Feature specifications p.196
Feature specification p.196
Fax feature p.196
Print feature p.196
Scan feature p.197
Feature specification p.197
Safety p.199
Notices and safety p.200
Safety labels and symbols p.201
Power outlet electrical safety p.202
Power cord electrical safety p.202
Operational safety information p.202
Electrical supply p.202
Laser safety information p.203
Device safety p.203
Ozone safety information p.204
Emergency power off p.204
Disconnect device p.204
Consumables information p.205
Product safety certification p.205
Maintenance information p.205
United states fcc regulations p.206
Canada regulations p.206
Basic regulations p.206
Turkey rohs regulation p.207
European union p.207
United states p.208
Copy regulations p.208
Other countries p.210
Canada p.210
United states p.211
Fax send header requirements p.211
Fax regulations p.211
Data coupler information p.211
Canada p.213
Radio equipment telecommunications terminal equipment directive p.213
Europe p.213
Material safety data p.214
Usa canada p.215
Product recycling and disposal p.215
Weee directive 2002 96 ec p.216
European union p.216
Energy star p.217
Energy program compliance p.217
All markets p.217
Eh s contact information p.218
Numerics p.219

Xerox WorkCentre 3550 [7/226] Getting started

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