![Bose SoundLink Air [13/24] Contacting customer service](/img/pdf.png)
Bose SoundLink Air [13/24] Contacting customer service
![Bose SoundLink Air [13/24] Contacting customer service](/views2/1209949/page13/bgd.png)
English – 13
CARE AND MAINTENANCE
Troubleshooting
Contacting Customer Service
For questions about the SoundLink
®
Air system, contact your local Bose
®
dealer.
To contact Bose directly, see the contact list on the Quick Start Guide.
Problem What to do
System cannot
connect to my
network
• Make sure your network password is correct.
• Move the system closer to the wireless router.
• Stop any other audio or video streaming.
• Close the setup application, disconnect the system from your com-
puter and AC power, and start the setup again. Refer to “Getting
Started” on page 7.
• If you continue to experience Wi-Fi
®
connection problems, contact
Bose customer service.
System audio is
dropping out
• Point the system in a different direction, or move it a few feet to a
new location.
• Move the system away from possible sources of interference,
such as microwaves and cordless phones.
• Move the system closer to the wireless router.
• Stop any other audio or video streaming.
No sound • Make sure system has power (AC or optional battery).
• Make sure the system has a Wi-Fi connection.
• Make sure the system and the AirPlay compatible device are con-
nected to the same network.
• Make sure your AirPlay compatible device is playing and the volume
is turned up.
• Make sure the system is not muted.
• Increase the system volume.
• Remove power (AC or optional battery) for one minute and then
reapply it.
• If using the optional battery, make sure it is adequately charged.
• Perform a factory reset (page 22).
The Wi-Fi indicator
is flashing red
• System error. Contact Bose customer service.
Whippet_OG.book Page 13 Monday, August 6, 2012 11:11 AM
Содержание
- Nformation 2
- Please complete and retain for your records 2
- Please read this owner s guide 2
- Purchase date ________________________________________ 2
- Serial number ________________________________________ 2
- The serial number can be found on the bottom panel 2
- Important safety instructions 3
- Information about products that generate electrical noise 3
- U s a only 3
- 2012 bose corporation no part of this work may be reproduced modified distributed or otherwise used without written permission 4
- Air digital music system works with ipod touch iphone and ipad devices with ios 4 or later and computers running itunes 10 or later 4
- Airplay the airplay logo ipad iphone ipod touch itunes mac bonjour and safari are trademarks of apple inc registered in the u s and other countries 4
- Canada 4
- Changes or modifications not expressly approved by bose corporation could void the user s authority to operate this equipment 4
- English 4
- Fcc warning 4
- Nformation 4
- Soundlink is a registered trademark of bose corporation in the u s and other countries 4
- The soundlin 4
- These devices comply with fcc and industry canada rf radiation exposure limits set forth for general population this device complies with industry canada license exempt rss standards operation is subject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device output power 12 dbuv m at 3m 2 5 ghz 4
- This equipment complies with fcc and industry canada radiation exposure limits set forth for an uncontrolled environment this equipment should be installed and operated with a minimum distance of 20 cm between radiator and your body this transmitter must not be co located or operating in conjunction with any other antenna or transmitter 4
- U s a and canada 4
- Whippet_og book page 4 monday august 6 2012 11 11 am 4
- Wi fi is a trademark of the wi fi alliance 4
- Aintenance 5
- Are an 5
- Ntroduction 5
- Ontents 5
- Peration 5
- Tarted 5
- Ntroduction 6
- Overview 6
- Unpacking 6
- Connecting the system to power 7
- Tarted 7
- System setup 8
- Moving the system after wi fi setup 10
- Controlling the volume 11
- Listening to an airplay compatible device 11
- Peration 11
- Power on off 11
- Listening to a device using aux 12
- Aintenance 13
- Are an 13
- Contacting customer service 13
- Troubleshooting 13
- Replacing the remote battery 14
- Alternate setup method 15
- Configuring your network manually 16
- Capability 17
- Turning on off wi f 17
- Power saving mode 18
- Software update procedure 18
- Updating system software 18
- Alternate update method 19
- Battery status indicator 20
- Optional battery not included 20
- Battery protection mode 21
- Charging the battery 21
- Manual battery check 21
- Packing the power supply for traveling 21
- Limited warranty information 22
- Performing a factory reset 22
- Technical information 22
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Ответы 1
Какие предостережения и инструкции безопасности содержатся в данном руководстве?
1 год назад
Ответы 1
Добрый день! Как подключить к сети Wi-Fi колонку, если утерян usb-провод? Спасибо.
6 лет назад