![Aten CS72D [41/42] Troubleshooting](/img/pdf.png)
Aten CS72D [41/42] Troubleshooting
![Aten CS72D [41/42] Troubleshooting](/views2/1211055/page41/bg29.png)
Appendix
33
Troubleshooting
Operation problems can be due to a variety of causes. The first step in solving
them is to make sure that all cables are securely attached and seated completely
in their sockets.
Symptom Possible Cause Action
Erratic behavior. Unit not receiving
enough power.
Use a DC 5.3 V power adapter if you
are not already using one. If you are
already using a power adapter, check
that it matches the system
specifications, and that it is plugged in
and functioning properly.
Keyboard and/or
mouse need to be
reset.
Unplug the cable(s) from the console
port(s), then plug it/them back in.
No connection to the
computer.
Check the cable from the switch to the
computer to make sure it is properly
connected.
KVM switch needs to
be reset.
Power off all devices on the
installation; power off the KVM switch;
wait five seconds; then power up.
USB devices not
responding.
USB ports need to be
reset.
Unplug the device’s USB cable from
the USB port on the switch’s rear
panel, then plug it back in.
Use the USB Reset hotkey
combination (see page 17), to reset
the USB ports.
Cannot switch ports
by pressing [Scroll
Lock] twice
Keyboard is
incompatible with
Scroll Lock
invocation.
Switch to the alternate port switching
keys. See Alternate Hotkey Setting
Mode, page 14, for details.
Monitor does not
display after KVM
cable set is hot
plugged.
Some HDMI/DVI
graphics cards are
incompatible with
cable set hot
plugging.
Power off all devices on the
installation; power off the CS72D /
CS74D; confirm all KVM cables are
properly connected; power on the
CS72D / CS74D; power on the
computers
When switching ports,
the monitor does not
display.
Monitor is new or this
is the first time
installation.
Switch ports again and wait two or
more seconds for the PC’s EDID to
pass to the monitor.
The monitor’s EDID
has not passed
through to the PC
when switching ports
Use the [d] hotkey to invoke Video
DynaSync one more time or switch to
another PC to reconnect the CS72D /
CS74D. See Hotkey Summary Table,
page 18.
Содержание
- Cs72d cs74d user manual p.1
- This product is rohs compliant p.2
- The following contains information that relates to china p.2
- Sj t 11364 2006 p.2
- Federal communication commission interference statement p.2
- Fcc information p.2
- Fcc caution p.2
- User information p.3
- Telephone support p.3
- Online registration p.3
- User notice p.3
- Package contents p.4
- Introduction p.5
- Hotkey operation p.5
- Hardware setup p.5
- Contents p.5
- Basic operation p.5
- The firmware upgrade utility p.6
- Keyboard emulation p.6
- Appendix p.6
- About this manual p.7
- This manual uses the following conventions p.8
- Product information p.8
- For information about all aten products and how they can help you connect without limits visit aten on the web or contact an aten authorized reseller visit aten on the web for a list of locations and telephone numbers p.8
- Conventions p.8
- Chapter 1 p.9
- Overview p.9
- Introduction p.9
- Features p.10
- Hardware requirements p.11
- Console p.11
- Computers p.11
- Cables p.11
- Supported operating systems are shown in the table below p.12
- Operating systems p.12
- Note supports linux kernel 2 and higher p.12
- Cs74d front view p.13
- Cs72d front view p.13
- Components p.13
- Cs74d rear view p.14
- Cs72d rear view p.14
- Cs72d cs74d side view p.15
- This page intentionally left blank p.16
- Hardware setup p.17
- Chapter 2 p.17
- Cable connections p.17
- Installation diagram p.18
- Mouse port switching p.19
- Manual switching p.19
- Chapter 3 p.19
- Basic operation p.19
- Powering off and restarting p.20
- Hot plugging p.20
- Firmware upgrade p.20
- Port switching p.21
- Hotkey setting mode p.21
- Hotkey operation p.21
- Chapter 4 p.21
- The port switching activation keys can be changed from tapping the scroll lock key twice scroll lock scroll lock to tapping the ctrl key twice ctrl ctrl to change the port switching activation keys do the following p.22
- The cs72d cs74d s auto scan feature automatically cycles the kvm focus through the computer ports at regular intervals this allows you to monitor the computer activity without having to take the trouble of switching from port to port manually although the video focus switches from port to port the keyboard mouse and usb focus doesn t switch they stay at the port they were on when auto scanning started see the table below for details p.22
- Press x or x enter p.22
- Note this procedure is a toggle between the two methods to revert back to the original scroll lock scroll lock method invoke hsm then press and release the x key again p.22
- Invoke hsm see page 13 p.22
- Auto scanning p.22
- Alternate hotkey setting mode p.22
- Video dynasync p.23
- Mouse emulation control p.23
- Power on detection p.24
- Mouse port switching p.24
- Keyboard operating platform p.24
- Usb reset p.25
- List switch settings p.25
- Keyboard language p.25
- After invoking hsm see page 13 key in one of the following keys to perform the corresponding function p.26
- Us english 33 french 08 japanese 15 p.26
- To reset the cs72d cs74d to its default hotkey settings do the following p.26
- See hotkey summary table below p.26
- Restore default settings p.26
- Press r or r enter p.26
- Note nn is a two digit number that represents the keyboard language code p.26
- Invoke hsm see page 13 p.26
- Hotkey summary table p.26
- This page intentionally left blank p.28
- Then press and release the activation key p.29
- The pc compatible 101 104 key keyboard can emulate the functions of the mac keyboard the emulation mappings are listed in the table below p.29
- Note when using key combinations press and release the first key ctrl p.29
- Mac keyboard p.29
- Keyboard emulation p.29
- Chapter 5 p.29
- Note when using key combinations press and release the first key ctrl p.30
- Then press and release the activation key p.30
- The pc compatible 101 104 key keyboard can emulate the functions of the sun keyboard when the control key ctrl is used in conjunction with other keys the corresponding functions are shown in the table below p.30
- Sun keyboard p.30
- The firmware upgrade utility p.31
- Chapter 6 p.31
- Before you begin p.31
- Starting the upgrade p.32
- Upgrade succeeded p.35
- Upgrade failed p.35
- This page intentionally left blank p.36
- Safety instructions p.37
- Appendix p.37
- Technical support p.39
- North america p.39
- International p.39
- Specifications p.40
- Troubleshooting p.41
- Operation problems can be due to a variety of causes the first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets p.41
- The direct vendor also reserves the right to revise or update the device or documentation without obligation to notify any individual or entity of such revisions or update for further inquiries please contact your direct vendor p.42
- Limited warranty p.42
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