Belkin F7D3302 [25/37] Troubleshooting support and warranty

TROUBLESHOOTING, SUPPORT, AND WARRANTY

I can’t connect to the Internet wirelessly and my

network name is not listed in Available Networks.

1. Verify that your Router is on and the

front-panel light shows solid green.

2. If you are far from the Router, you might try moving

closer to see if you might have been out of range.

3. Using a computer attached to the Router via a network cable,

visit http://router/ and ensure that “Broadcast SSID” is ON.

This setting is found on the “Channel and SSID” page.

My wireless network per formance is slow, inconsistent ,

suffers from weak signal, or I’m having difficulty maintaining a

VPN connection.

Wireless technology is radio-based, which means connectivity

and the throughput performance between devices

decreases when the distance between devices increases.

Other factors that will cause signal degradation (metal is

generally the worst culprit) are obstructions such as walls

and metal appliances. Note also that connection speed may

decrease as you move farther away from the Router.

In order to determine if wireless issues are related to

range, we suggest temporarily moving the computer

within 10 feet from the Router if possible.

Changing the wireless channel—Depending on local

wireless traffic and interference, switching the wireless

channel of your network can improve performance and

reliability. See the section titled “Changing the Wireless

Channel” for instructions on how to choose other channels.