Supermicro X10DRD-I-B — руководство по устранению неполадок и поддержке систем [67/123]

Содержание

• Warning handling of lead solder materials used in this product may expose you to lead a chemical known to the state of california to cause birth defects and other reproductive harm p.2
• Printed in the united states of america p.2
• Manual organization p.3
• About this motherboard p.3
• Preface p.3
• Conventions used in the manual p.4
• Contacting supermicro p.5
• Table of contents p.6
• Preface p.6
• Chapter 2 installation p.6
• Chapter 1 overview p.6
• Chapter 3 troubleshooting p.7
• Chapter 4 bios p.8
• Appendix c uefi bios recovery instructions p.8
• Appendix b software installation instructions p.8
• Appendix a bios error beep codes p.8
• Checklist p.9
• Chapter 1 overview p.9
• 1 overview p.9
• Chapter 1 overview p.11
• X10drd l t i t int p.11
• Note for the latest cpu memory updates please refer to our website at http www supermicro com products motherboard for details p.11
• Motherboard layout p.11
• Jipmb1 p.11
• Differences between x10drd l lt i it int p.11
• X10drd l t i t int p.12
• X10drd l lt i it int quick reference p.12
• Motherboard features p.15
• Memory p.15
• Graphics p.15
• Expansion p.15
• Chipset p.15
• Peripheral devices p.16
• Network p.16
• Management p.16
• I o devices p.16
• System management p.17
• System health p.17
• Monitoring p.17
• Dimensions p.17
• X10drd l lt i it int motherboard user s manual p.18
• X10drd i it int block diagram p.18
• X10drd i it int p.18
• System block diagram note 1 this is a general block diagram and may not exactly represent the features on your motherboard see the motherboard features pages for the actual specifications of each motherboard p.18
• Note 2 both cpus need to be installed for full access to the pci e slots dimm slots and onboard controllers refer to the block diagram above to determine which slots or devices may be affected please always populate cpu socket 1 first p.18
• Ddr4 dimm p.18
• X10drd l lt block diagram p.19
• X10drd l lt p.19
• System block diagram note 1 this is a general block diagram and may not exactly represent the features on your motherboard see the motherboard features pages for the actual specifications of each motherboard p.19
• Note 2 both cpus need to be installed for full access to the pci e slots dimm slots and onboard controllers refer to the block diagram above to determine which slots or devices may be affected please always populate cpu socket 1 first p.19
• Ddr4 dimm p.19
• Chapter 1 overview p.19
• 2 processor and chipset overview p.20
• System resource alert p.21
• Recovery from ac power loss p.21
• Fan status monitor with firmware control p.21
• Environmental temperature control p.21
• 4 system health monitoring p.21
• 3 special features p.21
• 6 power supply p.22
• 5 acpi features p.22
• Management engine me p.23
• Intelligent power node manager nm available when the supermicro power manager spm is installed p.23
• 7 advanced power management p.23
• Chapter 2 installation p.25
• Battery handling p.25
• 1 standardized warning statements p.25
• הרהזא תנכס תמייקץוציפ הניקת אל ךרדב הפלחוהו הדימב הללוסה לש ףילחהל שי גוסב הללוסה תא מ םאותה תרבחלמומ ןרציתצ תוללוסה קוליס תושמושמה עצבל שי ןרציה תוארוה יפל p.26
• كانه زطخ هم يئابزهكلا رايتلا ىلع ةدىجىملا ةقاطلاوأ ةحىللا نىكي امدنعماظنلا لمعي دنع ارذح هك ةمدخ ساهجلا اذه p.26
• רצומה קוליס הרהזא ו תויחנהל םאתהב תויהל בייח הז רצומ לש יפוס קוליס הנידמה יקוח p.27
• Product disposal p.27
• يئاهنلا صلختلا نم جتنملا اذه هعم لماعتلا يغبني ل اقفو عيمجةينطىلا حئاىللاو نيناىقلا دنع p.28
• Unpacking p.28
• Precautions p.28
• 2 static sensitive devices p.28
• Tools needed p.29
• Location of mounting holes p.29
• 3 motherboard installation p.29
• Installing the motherboard p.30
• Installing the lga2011 processor p.31
• 4 processor and heatsink installation p.31
• Installing a passive cpu heatsink p.35
• Direction of the airflow p.35
• Direction of the airflow p.36
• Removing the cpu and the heatsink p.36
• Release tabs p.37
• Push the release tabs outwards on both ends of the dimm slot to unlock it p.37
• Press the release tabs to their locking positions to secure the dimm into the slot p.37
• Press both release tabs on the ends of the dimm to unlock it once the dimm is loosened remove it from the memory slot p.37
• Press both notches straight down into the memory slot at the same time p.37
• Note check supermicro s website for a list of recommended memory modules p.37
• Notches p.37
• Installing removing dimms p.37
• Insert the desired number of dimms into the memory slots starting with p1 dimma1 for best performance please use dimm modules of the same type and speed in the same bank p.37
• Exercise extreme care when installing or removing dimm modules to avoid damaging the dimm modules or the motherboard p.37
• Chapter 2 installation p.37
• Caution p.37
• Align the notches on both ends of the module against the receptive points at each side of the slot p.37
• Align the key of the dimm module with the receptive point on the memory slot p.37
• With your thumbs press the notches on both ends of the module straight down into the slot until the module snaps into place p.37
• 5 installing and removing the memory modules p.37
• Removing memory modules p.37
• Voltage v p.39
• Speed mt s p.39
• Spc and dimm per p.39
• Slot per channel p.39
• Ranks per dimm and p.39
• Populating rdimm lrdimm ddr4 memory modules for the e5 2600v4 based motherboard p.39
• Gb 8gb p.39
• Dimm capacity p.39
• Data width p.39
• Chapter 2 installation p.39
• Channel dpc p.39
• Back panel i o port locations and definitions p.40
• Back panel connectors and i o ports p.40
• 6 control panel connectors and i o ports p.40
• San mac p.40
• Ipmi code p.40
• Intel lan ctrl p.40
• Cpu2 pch p.40
• Bmc ast2400 p.40
• Bar code mac code p.40
• Serial ports p.41
• San mac p.41
• Jipmb1 p.41
• Ipmi code p.41
• Intel lan ctrl p.41
• Cpu2 pch p.41
• Chapter 2 installation p.41
• Bmc ast2400 p.41
• Bar code mac code p.41
• A video vga port is located next to lan port 2 on the i o back panel refer to the board layout below for its location p.41
• X10drd l t i t int p.41
• Video connection p.41
• Two com connections com1 and com2 are located on the motherboard com1 is located on the i o back panel com2 located close to cpu1 slot4 pci e 3 x 8 provides front access support refer to the board layout below for the locations p.41
• X10drd l lt i it int motherboard user s manual p.42
• Universal serial bus usb p.42
• San mac p.42
• Ipmi code p.42
• Four usb 2 ports usb 0 1 2 3 are located on the i o back panel in addition an internal usb 2 header provides two usb 2 connections usb 4 5 for front access a type a connector is also located on the moth erboard to provide front panel usb 2 support usb 6 cables are not included see the tables on the right and below for pin definitions p.42
• Bar code mac code p.42
• Ipmi lan p.43
• Glan port 2 x10ddrd l i p.43
• Glan port 1 x10ddrd l i p.43
• G_lan port 2 x10ddrd lt it int p.43
• G_lan port 1 x10ddrd lt it int p.43
• Ethernet lan ports 1 2 p.43
• Chapter 2 installation p.43
• Two 10_gigabit ethernet lan ports supported by the intel x540 are located on the x10drd lt it int and two gigabit lan ports supported by the intel i350 on the x10drd l i in addition an ipmi dedicated lan supported by the ast2400 bmc baseboard management controller is also located on the i o back panel of the motherboard to provide lan support for ipmi 2 please refer to the led indicator section for lan led information p.43
• X10drd l lt i it int motherboard user s manual p.44
• Unit identifier switches uid led indicators p.44
• Uid switch p.44
• San mac p.44
• Rear uid led p.44
• Note uid can also be triggered via ipmi on the motherboard for more information on ipmi please refer to the ipmi user s guide posted on our website http www super micro com p.44
• Ipmi code p.44
• Front uid switch on pin 13 of jf1 p.44
• Front uid led on pin 7 of jf1 p.44
• Bar code mac code p.44
• A rear unit identifier uid switch and a rear uid led led1 are located next to the vga port on the motherboard the front uid switch and the uid led are both located on the front panel control jf1 with the front uid switch on pin 13 of jf1 and the front led on pin 7 when you press either the front or rear uid switch both front and rear uid leds will be turned on press the uid switch again to turn off the led indicators the uid indicators provide easy identifica tion of a system unit that may be in need of service p.44
• Jf1 header pins p.45
• Jf1 contains header pins for various buttons and indicators that are normally lo cated on a control panel at the front of the chassis these connectors are designed specifically for use with supermicro s server chassis see the figure below for the descriptions of the various control panel buttons and led indicators refer to the following section for descriptions and pin definitions p.45
• Front control panel p.45
• Chapter 2 installation p.45
• X10drd l t i t int p.45
• San mac p.46
• Jipmb1 p.46
• Ipmi code p.46
• Intel lan ctrl p.46
• Front control panel pin definitions p.46
• Cpu2 pch p.46
• Bmc ast2400 p.46
• Bar code mac code p.46
• San mac p.47
• Jipmb1 p.47
• Ipmi code p.47
• Intel lan ctrl p.47
• Cpu2 pch p.47
• Bmc ast2400 p.47
• Bar code mac code p.47
• X10drd l lt i it int motherboard user s manual p.48
• The power fail led connection is located on pins 5 and 6 of jf1 re fer to the table on the right for pin definitions p.48
• San mac p.48
• Power fail led p.48
• Overheat oh fan fail pwr fail uid led p.48
• Ipmi code p.48
• Intel lan ctrl p.48
• Cpu2 pch p.48
• Connect an led cable to pins 7 and 8 of the front control panel to use the overheat fan fail power fail and uid led connections the red led on pin 8 provides warnings of over heat fan failure or power failure the blue led on pin 7 works as the front panel uid led indicator refer to the table on the right for pin definitions p.48
• Bmc ast2400 p.48
• Bar code mac code p.48
• Intel lan ctrl p.49
• Cpu2 pch p.49
• Chapter 2 installation p.49
• Bmc ast2400 p.49
• Bar code mac code p.49
• The reset button connection is located on pins 3 and 4 of jf1 attach it to a hardware reset switch on the computer case to support system reset refer to the table on the right for pin definitions p.49
• The power button connection is located on pins 1 and 2 of jf1 momentarily contacting both pins will power on off the system to turn on or off the system power press the button for 4 seconds or longer refer to the table on the right for pin definitions p.49
• San mac p.49
• Reset button p.49
• Power button p.49
• Ipmi code p.49
• 7 connecting cables p.50
• Ipmi code p.51
• Intrusion input p.51
• Intel lan ctrl p.51
• Ground p.51
• Fan header pin definitions p.51
• Cpu2 pch p.51
• Chassis intrusion pin definitions p.51
• Bmc ast2400 p.51
• Bar code mac code p.51
• Tachometer p.51
• San mac p.51
• Pwr modulation p.51
• Pin definition p.51
• Jipmb1 p.51
• X10drd l lt i it int motherboard user s manual p.52
• The internal speaker sp1 can be used to provide audible notifications using various beep codes see the table on the right for pin definitions refer to the layout below for the location of the internal buzzer p.52
• Internal speaker p.52
• Buzzer p.52
• A internal speaker p.52
• San mac p.53
• Ipmi code p.53
• Intel lan ctrl p.53
• Cpu2 pch p.53
• Bmc ast2400 p.53
• Bar code mac code p.53
• X10drd l t i t int p.54
• X10drd l lt i it int motherboard user s manual p.54
• The power system management bus p.54
• San mac p.54
• Power smb p.54
• Ipmi code p.54
• C1 monitors the fan and the temperature of the power supply see the table on the right for pin definitions p.54
• C connector jp p.54
• C connector p.54
• Bar code mac code p.54
• San mac p.55
• Ipmi code p.55
• Intel lan ctrl p.55
• Cpu2 pch p.55
• Bmc ast2400 p.55
• Bar code mac code p.55
• San mac p.56
• Jipmb1 p.56
• Ipmi code p.56
• Intel lan ctrl p.56
• Explanation of jumpers p.56
• Cpu2 pch p.56
• Bmc ast2400 p.56
• Bar code mac code p.56
• 8 jumper settings p.56
• San mac p.57
• Note be sure to completely shut down the system and then short jbt1 to clear the cmos p.57
• Jbt1 is used to clear the cmos instead of pins this jumper consists of contact pads to prevent accidental clearing of the cmos to clear the cmos use a metal object such as a small screwdriver to touch both pads at the same time to short the connection p.57
• Ipmi code p.57
• Cmos clear p.57
• Chapter 2 installation p.57
• Bar code mac code p.57
• Watch dog enable disable p.57
• The watch dog jwd1 is a system monitor that will reboot the system when a software application hangs close pins 1 2 to reset the system if an application hangs close pins 2 3 to generate a non maskable inter rupt signal for the application that hangs see the table on the right for jumper set tings the watch dog must also be enabled in the bios p.57
• X10drd l lt i it int motherboard user s manual p.58
• Vga enabled p.58
• Vga enable p.58
• San mac p.58
• Jumper jpg1 allows the user to enable the onboard vga connector the default setting is on pins 1 2 to enable the con nection see the table on the right for jumper settings p.58
• Jumper jpb1 allows you to enable the embedded aspeed ast2400 base board management controller bmc to provide ipmi 2 kvm support on the motherboard see the table on the right for jumper settings p.58
• Ipmi code p.58
• Bmc enabled p.58
• Bmc enable p.58
• Bar code mac code p.58
• Intel lan ctrl p.59
• Cpu2 pch p.59
• Bmc ast2400 p.59
• Bar code mac code p.59
• San mac p.59
• Jipmb1 p.59
• Ipmi code p.59
• San mac p.60
• Jipmb1 p.60
• Ipmi code p.60
• Intel lan ctrl p.60
• Cpu2 pch p.60
• Bmc ast2400 p.60
• Bar code mac code p.60
• 9 onboard led indicators p.60
• Bmc heartbeat led p.61
• Bmc ast2400 p.61
• Bar code mac code p.61
• An ipmi lan is located on the i o back panel this lan port has two led indica tors the amber led on the right indicates activity while the green led on the left indicates the speed of the connection see the table at right for more information p.61
• A bmc heartbeat led is located at ledm1 on the motherboard when ledm1 is blink ing the bmc is working properly see the table at right for more information p.61
• San mac p.61
• Note refer to page 2 20 for information on the rear uid led led1 p.61
• Jipmb1 p.61
• Ipmi dedicated lan leds p.61
• Ipmi code p.61
• Intel lan ctrl p.61
• Cpu2 pch p.61
• Chapter 2 installation p.61
• Intel lan ctrl p.62
• In addition to i sata 0 5 an i pass connector with four sata 3 connections s sata0 3 is also located on the x10drd i it int these sata connections are supported by the intel scu see the layout below for the location p.62
• I pass connector for x10drd i it int only p.62
• For more information on the sata hostraid configuration please refer to the intel sata hostraid user s guide posted on our website http www supermicro com p.62
• Cpu2 pch p.62
• Bmc ast2400 p.62
• Bar code mac code p.62
• 10 sata 3 s sata 3 connections p.62
• X10drd l t i t int p.62
• X10drd l lt i it int motherboard user s manual p.62
• Six sata 3 ports i sata 0 5 supported by the intel pch c612 are located on the motherboard please note that i sata 4 5 also support supermicro su perdoms which are yellow satadom device on module connectors with power pins built in and do not require separate external power cables superdoms are backward compatible with non supermicro satadoms that require the external power supply see the layout below for the locations p.62
• Sata 3 connections p.62
• San mac p.62
• Ipmi code p.62
• No power p.63
• Chapter 3 troubleshooting p.63
• Before power on p.63
• 1 troubleshooting procedures p.63
• System boot failure p.64
• No video p.64
• Losing the system s setup configuration p.64
• When the system becomes unstable p.65
• Memory errors p.65
• 2 technical support procedures p.66
• Proper battery disposal p.68
• Battery removal p.68
• 3 battery removal and installation p.68
• 4 frequently asked questions p.69
• 5 returning merchandise for service p.70
• Starting bios setup utility p.71
• How to change the configuration data p.71
• Chapter 4 bios p.71
• 1 introduction p.71
• How to start the setup utility p.72
• 2 main setup p.72
• Boot feature p.74
• 3 advanced setup configurations p.74
• Power configuration p.75
• Socket 1 cpu information socket 2 cpu information p.76
• Cpu configuration p.76
• Advanced power management configuration p.78
• Cpu p state control available when power technology is set to custom p.79
• Cpu c state control available when power technology is set to custom p.79
• North bridge p.80
• Iio1 configuration p.80
• Iio configuration p.80
• Cpu t state control available when power technology is set to custom p.80
• Chipset configuration p.80
• Acpi advanced configuration power interface t states p.80
• Ioat configuration p.81
• Intel vt for directed i o vt d p.81
• Iio2 configuration p.81
• Qpi quick path interconnect configuration p.82
• Memory configuration p.83
• Dimm information p.83
• Memory ras reliability availability serviceability configuration p.84
• Usb configuration p.85
• South bridge configuration p.85
• Sata configuration p.87
• Ssata configuration p.89
• Server me management engine configuration p.91
• Pcie pci pnp configuration p.91
• Super io configuration p.93
• Serial port console redirection p.94
• Com1 console redirection settings p.94
• Sol com2 console redirection settings p.96
• Ems console redirection settings available when ems console redirection is enabled p.98
• Trusted computing available when a tpm device is installed and detected by the bios p.99
• Acpi settings p.99
• Change smbios event log settings p.101
• 4 event logs p.101
• View smbios event log p.102
• System event log p.103
• 5 ipmi p.103
• Bmc network configuration p.104
• 6 security settings p.105
• Secure boot menu p.106
• 7 boot settings p.109
• 8 save exit p.112
• These fatal errors are usually communicated through a series of audible beeps the numbers on the fatal error list correspond to the number of beeps for the cor responding error p.115
• Non fatal errors are those which in most cases allow the system to continue to boot these error messages normally appear on the screen p.115
• Motherboard bios post error beep codes p.115
• Fatal errors will not allow the system to continue with bootup if a fatal error occurs you should consult with your system manufacturer for possible repairs p.115
• During the post power on self test routines which are performed upon each system boot errors may occur p.115
• Appendix a bios post error codes p.115
• Appendix a bios error beep codes p.115
• A 1 bios post error beep codes p.115
• Appendix b software installation instructions p.117
• B 1 installing software programs p.117
• B 2 installing superdocto p.118
• C 3 to recover the main bios block using a usb attached device p.119
• C 2 how to recover the uefi bios image the main bios block p.119
• C 1 an overview to the uefi bios p.119
• Appendix c uefi bios recovery instructions p.119