Kenwood DPX-M3100BT [29/176] Troubleshooting

Kenwood DPX-M3100BT [29/176] Troubleshooting
ENGLISH
25
Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
CD/USB/iPod
“NA FILE” Make sure the disc contains supported audio files.
( 27)
“NO DISC” Insert a playable disc into the loading slot.
“TOC ERROR” Make sure the disc is clean and inserted properly.
“PLEASE EJECT” Reset the unit. If this does not solve the problem, consult
your nearest service center.
“NO DEVICE” Connect a USB device, and change the source to USB again.
“COPY PRO” A copy-protected file is played.
“UNSUPPORTED DEVICE”
Check whether the connected device is compatible with
this unit and ensure the file systems are in supported
formats.
( 27)
Reattach the device.
“UNRESPONSIVE DEVICE” Make sure the device is not malfunction and reattach the
device.
“USB HUB IS NOT
SUPPORTED”
This unit cannot support a USB device connected via a
USB hub.
The source does not
change to “USB” when
you connect a USB
device while listening
to another source.
“USB ERROR” appears
The USB port is drawing more power than the design limit.
Turn the power off and unplug the USB device. Then, turn
on the power and reattach the USB device. If this does not
solve the problem, turn the power off and on (or reset the
unit) before replacing with another USB device.
“NO MUSIC” Connect a USB device that contains playable audio files.
“iPod ERROR”
Reconnect the iPod.
Reset the iPod.
Symptom Remedy
ANDROID
Sound cannot be heard
during playback.
Sound output only from
the Android device.
Reconnect the Android device.
If in
[HAND MODE]
, launch any media player
application on the Android device and start playback.
If in
[HAND MODE]
, relaunch the current media player
application or use another media player application.
Restart the Android device.
If this does not solve the problem, the connected
Android device is unable to route the audio signal to
unit.
( 28)
Cannot playback at
[BROWSE MODE]
.
Make sure KENWOOD MUSIC PLAY APP is installed on
the Android device.
( 8)
Reconnect the Android device and select the
appropriate control mode.
If this does not solve the problem, the connected
Android device does not support
[BROWSE MODE]
.
( 28)
“NO DEVICE” or “READING”
keeps flashing.
Switch off the developer options on the Android
device.
Reconnect the Android device.
If this does not solve the problem, the connected
Android device does not support
[BROWSE MODE]
.
( 28)
Playback is intermittent or
sound skips.
Turn off the power saving mode on the Android device.
“ANDROID ERROR”/
“NADEVICE”
Reconnect the Android device.
Restart the Android device.
TROUBLESHOOTING
JS_KWD_DPX_5100BT_EN_EN_4.indd 25JS_KWD_DPX_5100BT_EN_EN_4.indd 25 8/15/2017 9:10:43 AM8/15/2017 9:10:43 AM

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