Tp-Link TD-8817 [69/69] Appendix c technical support
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TD-8817 ADSL2+ Modem Router User Guide
64
Appendix C: Technical Support
Technical Support
For more troubleshooting help, go to:
www.tp-link.com/support/faq.asp
To download the latest Firmware, Driver, Utility and User Guide, go to:
www.tp-link.com/support/download.asp
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 26504400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Singapore
Tel: +65 62840493
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week
UK
Tel: +44 (0) 845 147 0017
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week
USA/Canada
Toll Free: +1 866 225 8139
E-mail: support.usa@tp-link.com
Service time: 24hrs, 7 days a week
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Switzerland
Tel: +41 (0)848 800998 (German
Service)
E-mail: support.ch@tp-link.com
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday
9:00 AM to 6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time)
Australia & New Zealand
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support@tp-link.com.au
Service time: 24hrs, 7 days a week
Turkey
Tel: 444 19 25(Turkish Service)
E-mail: support.tr@tp-link.com
Service time: 9:00 AM to 6:00 PM
7 days a week
Italy
Tel: +39 02 66987799
E-mail: support.it@tp-link.com
Service time: Monday to Friday
9:00 AM to 6:00 PM
Indonesia
Tel: (+62 ) 021 6259 135
E-mail :support.id@tp-link.com
Service time : Monday to Friday
9:00 -12:00 ; 13:00 -18:00
*Except public holidays
Germany / Austria
Tel: +49 1805 875465 (German Service)
/ +49 1805 TPLINK
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42
EUR/min from mobile phone
Service time: Monday to Friday,9:00 AM
to 6:00 PM. GMT+ 1 or GMT+ 2
(Daylight Saving Time in Germany)
*Except bank holidays in Hesse
Содержание
- Td 8817 adsl2 modem router 1
- Copyright trademarks 2
- Ce mark warning 3
- Fcc statement 3
- Access management 36 4
- Advanced setup 27 4
- Chapter 1 introduction 2 4
- Chapter 2 hardware installation 4 4
- Chapter 3 quick installation guide 7 4
- Chapter 4 software configuration 14 4
- Configure pc 7 4
- Contents 4
- Conventions 3 4
- Hardware installation procedures 5 4
- Installation environment 5 4
- Interface setup 18 4
- Login 11 4
- Main features 2 4
- Package contents 1 4
- Product overview 2 4
- Quick start 18 4
- Status 14 4
- The back panel 5 4
- The front panel 4 4
- Usb configuration 9 4
- Appendix a specifications 53 5
- Appendix b troubleshooting 54 5
- Appendix c technical support 64 5
- Help 51 5
- Maintenance 46 5
- Package contents 6
- Chapter 1 introduction 7
- Main features 7
- Product overview 7
- Conventions 8
- Chapter 2 hardware installation 9
- The front panel 9
- Hardware installation procedures 10
- Installation environment 10
- The back panel 10
- Chapter 3 quick installation guide 12
- Configure pc 12
- Usb configuration 14
- Usb drive installation procedures 15
- Chapter 4 software configuration 19
- Device info 19
- Status 19
- System log 20
- Statistics 21
- Different ports 22
- Interface you can select ethernet and adsl to view the corresponding network traffic over 22
- Select adsl and you will see the statistics table as below 22
- Select ethernet and you will see the statistics table as below 22
- Statistics table statistics table 22
- Td 8817 adsl2 modem router user guide 22
- Interface setup 23
- Internet 23
- Quick start 23
- Advanced setup 32
- Firewall 32
- Routing 32
- Virtual server 34
- Ip address mapping 35
- Access management 41
- Filter 42
- Ip filter 42
- Mac filter 46
- Application filter 47
- Url filter 48
- Maintenance 51
- Administration 52
- Time zone 52
- Firmware 54
- Diagnostics 56
- Sysrestart 56
- Appendix a specifications 58
- Appendix b troubleshooting 59
- How do i restore my router s configuration to its factory default settings 59
- What can i do if i cannot access the web based configuration page 59
- What can i do if i don t know or forgot my password 59
- What can i do if i cannot access the internet 67
- Appendix c technical support 69
- Technical support 69
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