D-Link DI-724P+ [61/102] Troubleshooting

Troubleshooting

This Chapter provides solutions to problems that can occur during the installation and

operation of the DI-724P+ Wireless Broadband Router. We cover various aspects of

the network setup, including the network adapters. Please read the following if you are

having problems.

Note: If you have

changed the default IP

Address, make sure to

ping the correct IP Ad-

dress assigned to the

Note: It is recommended that you use an Ethernet connection to

congure the DI-724P+ Wireless Broadband Router.

1.The computer used to congure the DI-724P+ cannot access the

Conguration menu.

Check that the Ethernet LED on the DI-724P+ is ON. If the LED is

not ON, check that the cable for the Ethernet connection is securely

inserted.

Check that the Ethernet Adapter is working properly. Please see

item 3 (Check that the drivers for the network adapters are installed

properly) in this Troubleshooting section to check that the drivers are

loaded properly.

Check that the IP Address is in the same range and subnet as the

DI-624. Please see Checking the IP Address in Windows XP in the

Networking Basics section of this manual.

Note: The IP Address of the DI-724P+ is 192.168.0.1. All the computers on the

network must have a unique IP Address in the same range, e.g., 192.168.0.x. Any

computers that have identical IP Addresses will not be visible on the network. They

must all have the same subnet mask, e.g., 255.255.255.0

Do a Ping test to make sure that the DI-724P+ is responding. Go to

Start>Run>Type Command>Type ping 192.168.0.1. A successful

ping will show four replies.