D-Link DWL-800AP+ [18/58] Troubleshooting

6. Troubleshooting

This chapter provides solutions to problems that can occur during the

installation and operation of the DWL-800AP+ Wireless Range Extender.

We cover various aspects of the network setup, including the network

adapters. Please read the following if you are having problems.

Note: It is recommended that you use an Ethernet connection to

configure the DWL-800AP+ Wireless Range Extender.

1. The computer used to configure the DWL-800AP+ cannot access the

Configuration menu.

• Check that the Ethernet LED on the DWL-800AP+ is ON. If

the LED is not ON, check that the cable for the Ethernet

connection is securely inserted.

• Check that the Ethernet Adapter is working properly. Please

see item 3 (Check that the drivers for the network

adapters are installed properly) in this Troubleshooting

section to check that the drivers are loaded properly.

• Check that the IP Address is in the same range and subnet

as the DWL-800AP+. Please see Checking the IP Address

in Windows XP in the Networking Basics section of this

manual.

Note: The IP Address of the DWL-800AP+ is 192.168.0.30. All the computers

on the network must have a unique IP Address in the same range, e.g.,

192.168.0.x. Any computers that have identical IP Addresses will not be

visible on the network. They must all have the same subnet mask, e.g.,

255.255.255.0

• Do a Ping test to make sure that the DWL-800AP+ is

responding. Go to Start>Run>Type Command>Type ping

192.168.0.30 A successful ping will show four replies.

Note: If you have

changed the defaul

IP Address, make

sure to ping the

correct IP Addres

assigned to the

DWL-800AP+.