Sonos BOOST [9/15] I have a new router

Sonos BOOST

• When you make a change to your network configuration, you may need to power cycle the BOOST by unplugging

the power cord, and then plugging it back in.

Not all rooms are visible

You are probably experiencing wireless interference. Change the wireless channel your Sonos system is operating on by

following the steps below.

• Using a handheld Sonos controller: From the Settings menu, touch Advanced Settings -> SonosNet Channel. Choose

another SonosNet (wireless) channel from the list.

• Using the Sonos Controller App for PC: Select Settings -> Advanced from the Manage menu. On the General tab, select

another wireless channel from the list.

• Using the Sonos Controller App for Mac: Select Preferences -> Advanced from the Sonos menu. On the General tab,

choose another SonosNet (wireless) channel from the list.

It may take several seconds for the switch to take effect. If you have music playing, a short music dropout may occur during

the wireless channel change.

I have a new router

If you purchase a new router or change your ISP (Internet service provider), you will need to restart all your Sonos products

after the router is installed.

1. Disconnect the power cord from all of your Sonos products for at least 5 seconds.

2. Reconnect them one at a time, starting with the Sonos product that is connected to your router.

Wait for your Sonos products to restart. The status indicator light will change to solid white on each product when the

restart is complete.

Note: If the ISP technician connects a Sonos product to the new router, you only need to

restart your wireless Sonos products.