Tp-Link RE370K V1 — руководство пользователя по настройке Wi-Fi расширителя [29/34]

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User’s Manual Wi-Fi Extender+

Troubleshooting

Frequently Asked Questions

1. HowdoIrestoremyextender’scongurationtoitsfactorydefaultsettings?

There are two methods to factory reset the Wi-Fi Extender+. Keep in mind that factory resetting the

Wi-Fi Extender+ will erase all of your custom settings (such as network settings, schedules, and

admin account credentials) and return them to an out-of-box conguration.

• Via the Reset button

With the Wi-Fi Extender+ powered on, press and hold the Reset button for about 10 seconds, or

until all the Status LED starts to flash amber rapidly, then release the button.

• Via the extender’s web interface

Launch a browser and log in at http://www.tplinkrepeater.net. Under the Settings tab, go to

SystemTools>Backup&Restore. Then, click the FACTORY RESTORE button under Factory

Default Restore section.

2. Iforgotmypassword,whatshouldIdo?

There are two types of passwords: Wi-Fi password and admin password that is used to access the

extender’s web interface.

• Wi-Fi password

The Wi-Fi password to connect to your extended network is the same as your main (host)

network.

• Admin account password

The default Admin account’s username and password are “admin” (all lowercase).

3. WhatshouldIdowhentheStatusLEDisOFF?

• Check your network connectivity.

• Avoid placing the Wi-Fi Extender+ near potential sources of radio signal interference such as

microwave ovens, cordless phones, baby monitors, and motor-driven appliances.

• Soft reset the Wi-Fi Extender+ and repeat the app onboarding process.

• Factory reset the Wi-Fi Extender+ and try to add it to your network again.

4. WhatshouldIdoifthe2.4Gand5GLEDskeepflashinggreenorareOFF?

• When the 2.4G and 5G LEDs are flashing green, the Wi-Fi Extender+ is in the SoftAP mode, you

need to set up the extender using Kasa or its web-based user interface.

• If both of the LEDs are not illuminated, which means the Wi-Fi Extender+ is not connected to

your router, press and hold the Reset button for 5 seconds until the Status, 2.4G, and 5G LEDs

start to flash to initiate the SoftAP mode. Then, launch the Kasa app and add the extender again.