Elenberg WM-3610M [20/21] Troubleshooting

1. The machine won’t start.

• Check the door is closed properly

• Check that the machine is plugged in and that the electricity is on.

• Check that the programme dial is in the correct position and that

the ON/OFF button is pressed down.

2. The machine won’t ﬁll.

• Check that the tap is turned on.

• Check that there are no kinks in the water intake hose.

• Check that the ﬁlter is not blocked.

• Check the door is closed properly.

• Check that the programme dial is in the correct position.

• Check that the water pressure is strong enough (minimum 0.5

bar).

3. The machine ﬁlls and empties immediately.

• Check that the runoff hose is not positioned too low.

• Check that the runoff hose is mounted properly.

4. The machine does not empty and/or the drum does not turn.

• Check that there are no kinks or snags in the water intake

hose.

• Check that the runoff hose is installed properly and there re no

blockages.

• Check whether the button for anti-crease is set (the water remains

in the drum after the last rinse for this kind of programme).

5. There is water on the ﬂoor.

• Check that there are no kinks or snags in the water intake

hose.

• Check that the runoff hose is not punctured.

• Too much detergent means too much foam: this will run over.

6. The laundry is not washed properly.

• The quantity of detergent was not sufﬁcient or was not up to

standard.

• The temperature setting was not correct for this wash.

• Stubborn stains should be pretreated before each washing.

7. The machine is vibrating a lot or is making a lot of noise.

• Check that the transit screws have been removed.

• Check that the adjustable feet of the machine are all ﬁrmly on

the ground and that the counter nut on each one has been tight-

ened properly.

• Check that the washing is well distributed in the drum.

• There is not enough washing in the machine.

TROUBLESHOOTING