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Avaya 1416 [33/48] Chapter 9 using advanced telephone features
![Avaya 1416 [33/48] Chapter 9 using advanced telephone features](/views2/1006300/page33/bg21.png)
Chapter 9: Using advanced telephone
features
Avaya call management systems provide many advanced telephone features such as Directory, Call
Forwarding, and Abbreviated Dial buttons.These features are administered on the feature buttons on your
telephone. The features are identified on the associated paper labels.
The features that are available to you depend on what your administrator has assigned to your telephone.
A few of the most commonly administered features are explained below. For more information about all
the features that are available for your extension, contact your system administrator.
Forwarding a call
The Call Forward feature allows you to forward your incoming calls to another number. You
must enter the telephone number where the calls will be forwarded each time you use this
feature. You can forward calls only to internal numbers.
1. To turn call forwarding on, press the CFrwd feature button.
You hear a dial tone prompting you to dial the forwarding number.
2. Dial the number to which you want to forward your calls.
After you dial the number, you hear a confirmation tone. The green LED next to the
feature button turns on.
3. To turn call forwarding off, press the CFrwd feature button.
The green LED next to the feature button turns off.
Sending all calls
The Send All Calls (SAC) feature allows you to send all of your incoming calls directly to a
predefined coverage number, typically your voice mail. Incoming calls ring once at your
extension and then go directly to a number which is set by your system administrator.
• To send all calls to coverage, press the SAC feature button.
Avaya 1400 Series Digital Deskphone User Guide March 2011 33
Содержание
- Avaya 1400 series digital deskphone user guide march 2011 2
- Avaya 1400 series digital deskphone user guide march 2011 3 3
- Chapter 1 introduction to the 1400 series digital deskphones 5
- Chapter 2 making calls 3 5
- Chapter 3 handling calls 5 5
- Chapter 4 using the conference feature 9 5
- Chapter 5 getting your messages 1 5
- Chapter 6 using bridged call appearances 3 5
- Chapter 7 using the contacts feature 5 5
- Chapter 8 using the call log feature 9 5
- Chapter 9 using advanced telephone features 3 5
- Contents 5
- Chapter 10 using the avaya menu 5 6
- Chapter 11 dbm32 button module 5 6
- Index 7 6
- Avaya 1408 digital deskphone 7
- Chapter 1 introduction to the 1400 series digital deskphones 7
- Overview of phone buttons and features 7
- Avaya 1416 digital deskphone 8
- Call appearance button leds 10
- Description of leds 10
- Each call appearance button and feature button has two leds one green and one red to indicate the status of the call appearance or feature the status is identified by whether the led is on off or blinking as described in the following tables 10
- Feature button leds 10
- Navigation tips 11
- Paper labels 11
- Calling a person from the contacts list 13
- Chapter 2 making calls 13
- Making a call 13
- Redialing a number 13
- Calling a person from the call log 14
- Answering a call 15
- Chapter 3 handling calls 15
- Sending an incoming call directly to voicemail 15
- Muting a call 16
- Putting a call on hold 16
- Transferring a call 17
- Adding a person on hold to a conference call 19
- Chapter 4 using the conference feature 19
- Making a conference call 19
- Dropping the last person added to a conference call 20
- Putting a conference call on hold 20
- Chapter 5 getting your messages 21
- Logging into your voicemail 21
- Answering a call on a bridged call appearance 23
- Chapter 6 using bridged call appearances 23
- Joining a call on a bridged call appearance 23
- Making an outgoing call on a bridged call appearance 23
- Adding a new contact 25
- Chapter 7 using the contacts feature 25
- Viewing contact details 25
- Editing a contact 26
- Adding an entry from the call log to your contacts list 27
- Deleting a contact 27
- Chapter 8 using the call log feature 29
- Viewing call log details 29
- Viewing the call log 29
- Adding an entry from the call log to your contacts list 30
- Clearing all entries from a call log list 30
- Removing an entry from the call log 30
- Setting the call logging feature 31
- Chapter 9 using advanced telephone features 33
- Forwarding a call 33
- Sending all calls 33
- Activating extension to cellular ec500 34
- Calling a person from the corporate directory 34
- Adjusting the brightness or contrast of the display 35
- Chapter 10 using the avaya menu 35
- Changing the ring pattern 36
- Setting the button clicks option 36
- Setting the audible alert option 37
- Setting the error tones option 37
- Setting the visual alert option 37
- Setting the audio path option 38
- Setting the telephone behavior when making a call from your contacts list 38
- Setting the telephone screen behavior 39
- Turning remote headset on or off 39
- Changing the telephone display language 40
- Setting audio levels on the handset headset and speaker 40
- Verifying telephone operation 41
- Erasing customized settings 42
- Chapter 11 dbm32 button module 45
- Answering a call 46
- Making a call using an abbreviated dial button 46
- Using the feature buttons 46
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