Avaya 1416 [5/48] Chapter 1 introduction to the 1400 series digital deskphones

Contents
Chapter 1: Introduction to the 1400 Series Digital Deskphones...........................................7
Overview of phone buttons and features..........................................................................................................7
Description of LEDs........................................................................................................................................10
Navigation tips.................................................................................................................................................11
Paper labels.....................................................................................................................................................11
Chapter 2: Making calls..........................................................................................................13
Making a call...................................................................................................................................................13
Redialing a number.........................................................................................................................................13
Calling a person from the contacts list............................................................................................................13
Calling a person from the call log....................................................................................................................14
Chapter 3: Handling calls.......................................................................................................15
Answering a call..............................................................................................................................................15
Sending an incoming call directly to voicemail................................................................................................15
Muting a call....................................................................................................................................................16
Putting a call on hold.......................................................................................................................................16
Transferring a call............................................................................................................................................17
Chapter 4: Using the conference feature..............................................................................19
Making a conference call................................................................................................................................19
Adding a person on hold to a conference call.................................................................................................19
Putting a conference call on hold....................................................................................................................20
Dropping the last person added to a conference call......................................................................................20
Chapter 5: Getting your messages........................................................................................21
Logging into your voicemail.............................................................................................................................21
Chapter 6: Using bridged call appearances..........................................................................23
Answering a call on a bridged call appearance...............................................................................................23
Joining a call on a bridged call appearance....................................................................................................23
Making an outgoing call on a bridged call appearance...................................................................................23
Chapter 7: Using the contacts feature...................................................................................25
Viewing contact details....................................................................................................................................25
Adding a new contact......................................................................................................................................25
Editing a contact..............................................................................................................................................26
Deleting a contact...........................................................................................................................................27
Adding an entry from the call log to your contacts list.....................................................................................27
Chapter 8: Using the call log feature.....................................................................................29
Viewing the call log..........................................................................................................................................29
Viewing call log details....................................................................................................................................29
Adding an entry from the call log to your contacts list.....................................................................................30
Removing an entry from the call log................................................................................................................30
Clearing all entries from a call log list..............................................................................................................30
Setting the call logging feature........................................................................................................................31
Chapter 9: Using advanced telephone features...................................................................33
Avaya 1400 Series Digital Deskphone User Guide March 2011 5

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