Planet FGSW-2620 [18/22] Troubleshooting

4. Troubleshooting

This chapter contains information to help you solve issues. If the

Ethernet Switch is not functioning properly, make sure the Ethernet

Switch was set up according to instructions in this manual.

The per port LED is not lit

Solution: Check the cable connection of the FGSW-2620.

Performance is bad

Solution: Check the speed duplex mode of the partner device. The

FGSW-2620 is run at Auto-negotiation mode and if the

partner is set to half duplex, then the performance will be

poor.

Per port LED is lit, but the trafc is irregular

Solution: Check that the attached device is not set to dedicate full

duplex. Some devices use a physical or software switch to

change duplex modes. Auto-negotiation may not recognize

this type of full-duplex setting.

Why the Switch doesn’t connect to the network

Solution: Check per port LED on the switch. Try another port on the

Switch Make sure the cable is installed properly Make sure

the cable is the right type Turn off the power. After a while,

turn on power again.