Citizen CT-S851II — обработка ошибок и их решения для LCD-устройств [52/61]

Содержание

• User s manual p.1
• Line thermal printer p.1
• Weee mark p.2
• Declaration of conformity p.3
• General precautions p.4
• Warning p.5
• Safety precautions p.5
• Safety precaution p.5
• Caution p.5
• Warning p.6
• Precautions on printer installation p.6
• Caution p.7
• Warning p.8
• Precautions in handling the printer p.8
• Caution p.9
• Visit the following site to get documentation drivers utilities and other information http www citizen systems co jp english support index html p.10
• Daily maintenance p.10
• Caution p.10
• The table of contents p.11
• Setup 9 p.11
• Other 1 p.11
• Maintenance and troubleshooting 1 p.11
• General outline p.11
• Explanation of printer parts 3 p.11
• General outline p.12
• Features p.12
• Model classification p.13
• Make sure the following items are included with your printer p.13
• Ct s851 ii s 3 rs e bk p m1 p.13
• 1 usb cabl p.13
• Unpacking p.13
• Quick start guide 2 ac adapte p.13
• Printer 1 interface cover 1 ac power cord 1 power switch cover 1 sample paper roll 1 roll cd rom 1 p.13
• Model numbers indicate printer features according to the following system p.13
• Basic specifications p.14
• Printer appearance p.16
• Explanation of printer parts p.16
• Inside the paper cover p.19
• Other built in functions p.20
• Caution p.20
• Text compression vertical horizontal makes the print size smaller the compression amount is specified by a combination of vertical and horizontal compression ratios p.21
• Caution p.21
• Auto side shift msw8 6 this function dissipates heat load during frequent heat generation by a vertical ruled line or other specific head heating element if no data is received within 15 seconds after each cut or print the print position is automatically slid n dots to the right the original print position is returned to at the next slide timing n is the msw8 6 setting value p.21
• Connecting the ac power cord p.22
• Caution p.22
• Connecting interface cables p.23
• Turn off the power 2 orient the interface cable correctly and insert it into the interface connector p.23
• When disconnecting the cable always hold the connector be careful not to insert the usb interface cable into the cash drawer kick out connector p.24
• Use a serial interface cable with the connection layout shown below p.24
• To connect more than one printer to a single computer via a usb interface you must change the serial number of the usb interface p.24
• Place the interface cable so people do not trip on it p.24
• Hold the connector of the ethernet interface cable perpendicular and straight when connecting or disconnecting it doing it at an angle may cause the connector to misconnect p.24
• Check the orientation of the powered usb cable connector before connecting it insert it straight in so that the pins do not bend push it in until it clicks p.24
• Caution p.24
• Always unplug the ac adapter from the printer before connecting the printer to a powered usb interface failure to do so may damage the host pc for information about installing a powered usb interface contact your citizen systems dealer p.24
• When memory switch msw13 5 is set to no response nothing is displayed by device detection you can temporarily switch this setting to device detection detect mode by pushing the switch on the bluetooth interface board detect mode is exited when the connection between the host pc is terminated p.25
• The led on the bluetooth interface board on the rear of the printer indicates the status below p.25
• Pairing operation p.25
• Note you can search for devices and change the names p.25
• Bluetooth status led p.25
• Bluetooth interface board p.25
• A detecting bluetooth devices confirm that bluetooth is enabled on the host pc before searching for bluetooth devices this product will show up as ct s85 p.25
• _xx xx is last 2 digits of unique bd address when it is detected select this product from among the detected devices p.25
• You need to perform the operations below the first time you establish a bluetooth connection for bluetooth data communication a detect bluetooth devices b configure pairing settings p.25
• Caution p.26
• Ethernet lan interface board p.27
• Caution p.27
• The tables below explain how to interpret led indications p.28
• Network transmission speed p.28
• Network status p.28
• Led functions p.28
• Board status p.28
• 100base p.28
• You can use a web browser to access a special settings page to check and change board settings p.29
• Changing network settings p.29
• Accessing the special settings page p.29
• Wireless lan interface board p.30
• Caution p.30
• Wired wireless lan status p.31
• Wired lan transmission speed p.31
• Wired lan connection transmission status p.31
• The tables below explain how to interpret led indications p.31
• Led functions p.31
• Connecting the cash drawer p.34
• Caution p.34
• Caution p.35
• Cash drawers 1 and 2 cannot be operated at the same time the solenoid used for the cash drawer should be 24 or more do not allow the electric current to exceed 1 a excessive current could damage or burn out the circuits p.35
• 2 electric characteristics 1 drive voltage 24 vdc 2 drive current approx 1 a max not to exceed 510 ms 3 drsw signal signal levels l 0 to 0 v h 2 to 3 v 3 drsw signal drsw signal status can be tested with the dle eot gs a or gs r command or at pin 34 on the parallel interface port 4 drive circuit p.35
• 1 connector pin configuration p.35
• This printer can only be positioned horizontally it cannot be positioned vertically or on a wall p.36
• Precautions for installing the printer p.36
• Caution p.36
• Partition for paper roll p.37
• Caution p.37
• Set the partition to the width of the paper roll you are loading the partition is set at the factory to the position shown below for 3 inch type 80 mm wide paper roll for 2 inch type 58 mm wide paper roll p.37
• When switch no 1 is set to off you can use a command or a memory switch to select 1200 38400 57600 or 115200 bps p.38
• When setting the dip switch do not remove any screws except the serial interface board mounting screws p.38
• Turn off the printer and unplug the power cord from the electric outlet 2 remove the mounting screws of the serial interface board 3 remove the serial interface board from the printer 4 set the dip switch according to the following table p.38
• The function of each switch is shown below shaded values are factory settings however factory settings differ depending on the destination market p.38
• Setting the dip switch on the serial interface board p.38
• Caution p.38
• Baud rate selection p.38
• Use a pointed object such as a pen to gently press the button to change the paper near end sensor 2 press and hold down the button while moving the paper near end sensor up down right and left the sensor positions are shown below for the various diameters of the paper roll used p.39
• The paper roll diameters in the table are guidelines p.39
• The amount of paper remaining on the roll diameter of the roll depends on the type of paper used p.39
• Change the settings of the paper near end sensor to set the position at which the near end of the paper is detected p.39
• Caution p.39
• Adjusting the paper near end sensor p.39
• Loading paper p.40
• Caution p.40
• Refer to 5 manual setting of memory switches p.40
• Put a screwdriver or other pointed object into the grooves on the power switch cover to remove it p.41
• Attaching the power switch cover p.41
• Attach this cover to prevent the power switch from being used p.41
• Removing the interface cover p.42
• Press the interface cover as shown in the diagram until you hear it click p.42
• Press in on both sides at the point indicated by a to remove the interface cover p.42
• Attaching the interface cover p.42
• Attach the interface cover to the back of the printer the shape of the interface cover is different depending on the type of power source p.42
• Precautions for creating applications and practical operations p.43
• Installing a driver p.43
• Periodic cleaning p.44
• Maintenance and troubleshooting p.44
• Caution p.44
• A dirty print head or platen may reduce printing quality or cause malfunctions also if paper dust collects on the sensor s protective sheet paper cannot be detected correctly we recommend cleaning the printer periodically every 2 to 3 months as shown below p.44
• After doing the procedure in clearing a cutter lock 1 and then opening the paper cover if the blade of the auto cutter is extended do the procedure in clearing a cutter lock 2 p.45
• The paper cover is designed to be opened by pressing up on the cover open button if the cutter locks if this does not open the paper cover use the following procedure to clear the locked cutter p.45
• The message cutter lock may appear and the auto cutter blade may remain extended because a foreign object or paper jam is obstructing it p.45
• Refer to 4 clearing a cutter lock 2 p.45
• If cutter lock is displayed clear the locked cutter as shown below p.45
• Clearing a cutter lock 2 p.45
• Clearing a cutter lock 1 p.45
• Caution p.45
• Caution p.46
• While paper is loaded press and hold button 1 while turning the power on the function test mode starts and self test appears on the lcd 2 press button 4 self test starts the printer prints its model name version dip switch settings memory switch settings and a list of built in fonts p.47
• Self test p.47
• Press and hold button 1 while turning on the printer to access the function test mode use button 3 to select a function use button 4 to execute the function except for the self test and printing memory switch settings all functions are for service personnel only do not operate those functions p.47
• Function test mode p.47
• The function test mode has the following sub modes p.48
• Selected item p.48
• Printing memory switch settings p.48
• Automatic memory switch settings p.48
• While paper is loaded press and hold button 1 while turning the power on the function test mode starts and self test appears on the lcd 2 press button 3 printing msw appears on the lcd 3 press button 4 a list of the current memory switch settings starts printing p.48
• Key lock function p.49
• Hexadecimal dump printing p.50
• Caution p.50
• Error messages p.51
• The situation during various errors is shown below the lcd s top line is the type of error the bottom line is the remedy scroll through messages that are longer than 16 characters p.52
• Serial interface operation precautions p.53
• Paper jams p.53
• Caution p.53
• Unit mm p.54
• External views and dimensions p.54
• Built in power supply type p.54
• Ac adapter type p.54
• Unit mm p.55
• Printing paper p.55
• Caution p.55
• Use the paper shown in the following table or paper of the same quality p.55
• Use paper that is wound as follows not creased and fits tight to the core not folded not glued to the core rolled with the printable side out p.55
• Outline of procedure p.56
• Memory switches are used to set various printer settings the memory switches can be set manually set by hand on the printer or by commands this section explains how to perform manual settings memory switch settings are done in memory switch setting mode or virtual dip switch setting mode in the memory switch setting mode you can set the values for msw1 to msw13 in the virtual dip switch setting mode you can set the values for msw1 to msw6 for information on how to set the memory switches using commands please refer to the command reference p.56
• Memory switch setting mode while online is displayed press and hold button 4 menu for at least two seconds or while paper is loaded press and hold button 3 and then turn on the power enter memory switch setting mode p.56
• Manual setting of memory switches p.56
• Virtual dip switch setting mode while paper is loaded press and hold button 2 while turning the power on enter virtual dip switch setting mode p.57
• Save settings menu p.57
• The function of each memory switch is shown in the following table shaded values are factory settings p.58