Xiaomi Robot Vaccum-Mop 2 BHR5055EU — решение проблем с работой уборочного устройства: FAQ [21/401]

Xiaomi Robot Vaccum-Mop 2 BHR5055EU Инструкция по эксплуатации онлайн [21/401] 648679
18
FAQ
Problem Type Solution
What should I do when the vacuum-mop does not
turn on?
The vacuum-mop's battery may be low when the ambient temperature is below 0°C or above 40°C,
please only use the vacuum-mop in environments with a temperature in the range of 0–40°C. Please
charge it before use.
What should I do when the vacuum-mop does not
charge?
Check whether the power cord is properly plugged into both the charging dock and the power outlet,
and make sure the charging contacts are clean. If not, please wipe the charging contacts on both the
dock and the vacuum-mop clean with a dry cloth.
Why doesn't the vacuum-mop return to the dock
to charge?
Check whether there are too many obstacles around the charging dock, place the dock in a location
without any obstacles around it. Make sure there are no obstacles within 0.5 meters on both sides,
nor within 1.5 meters in front of the charging dock. Please clean the dock's signaling area.
What should I do when the vacuum-mop does not
work as expected?
Turn off the vacuum mop, and turn it on again.
Why does the vacuum-mop make a strange noise?
A foreign object might be caught in the brush, side brush, or one of the main wheels. Stop the
vacuum-mop and remove any debris.
Why doesn't the vacuum-mop clean as efficiently
as before, or leave dust behind?
Please check whether the dust compartment is full, if so, empty it. Furthermore, please check the
filter and clean it if necessary, and also check whether there is anything wrapped around any of the
brushes.
What should I do when the vacuum-mop cannot
connect to Wi-Fi?
Something is wrong with the Wi-Fi connection. Reset the Wi-Fi, then try reconnecting.
Location permissions are not enabled. Please ensure your device has location permissions enabled
for the Mi Home/Xiaomi Home app.
The Wi-Fi signal is weak. Make sure the vacuum-mop is in an area with good Wi-Fi coverage.
The vacuum-mop does not support a 5 GHz Wi-Fi connection. Make sure the vacuum-mop is
connected to a 2.4 GHz Wi-Fi connection.
The Wi-Fi network user name or password is incorrect. Make sure the user name and password used
to connect to your Wi-Fi network are correct.

Содержание

FAQ Solution Problem Type The vacuum mop s battery may be low when the ambient temperature is below 0 C or above 40 C What should I do when the vacuum mop does not turn on please only use the vacuum mop in environments with a temperature in the range of 0 40 C Please charge it before use Check whether the power cord is properly plugged into both the charging dock and the power outlet What should I do when the vacuum mop does not charge and make sure the charging contacts are clean If not please wipe the charging contacts on both the dock and the vacuum mop clean with a dry cloth Check whether there are too many obstacles around the charging dock place the dock in a location Why doesn t the vacuum mop return to the dock to charge without any obstacles around it Make sure there are no obstacles within 0 5 meters on both sides nor within 1 5 meters in front of the charging dock Please clean the dock s signaling area What should I do when the vacuum mop does not work as expected Why does the vacuum mop make a strange noise Turn off the vacuum mop and turn it on again A foreign object might be caught in the brush side brush or one of the main wheels Stop the vacuum mop and remove any debris Please check whether the dust compartment is full if so empty it Furthermore please check the Why doesn tthe vacuum mop clean as efficiently as before or leave d ust behind filter and clean it if necessary and also check whether there is anything wrapped around any of the brushes Something is wrong with the Wi Fi connection Reset the WFFi then try reconnecting Location permissions are not enabled Please ensure your device has location permissions enabled forthe Mi Home Xiaomi Home app What should I do when the vacuum mop cannot The Wi Fi signal is weak Make sure the vacuum mop is in an area with good Wi Fi coverage connect to Wi Fi The vacuum mop does not supporta 5 GHz Wi Fi connection Make sure the vacuum mop is connected to a 2 4 GHz Wi Fi connection The Wi Fi network user name or password is incorrect Make sure the user name and password used to connect to your Wi Fi network are correct 18

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