Bosch UniversalGrassCut 18 Li [30/492] After sales service and application service

Bosch UniversalGrassCut 18 Li [30/492] After sales service and application service
30 | English
ProblemPossible CauseCorrective Action
Clamping ring incorrectly positionedReposition clamping ring.
Cutting system damagedContact Bosch customer service agent.
Clamping ring wornPurchase new spool accessory with clamping
ring.
Battery and charger
ProblemPossible CauseCorrective Action
Flashing red battery
charge indicator
No charging procedure
possible
Battery not (properly) insertedProperly insert battery in charger.
Battery contacts contaminatedClean the battery contacts (e. g. by inserting and
removing the battery several times) or replace
the battery.
Battery defectiveReplace the battery.
Battery charge indicat-
ors do not light up
Mains plug of battery charger not plugged in
(properly)
Insert mains plug (fully) into the socket outlet.
Socket outlet, mains cable or battery charger de-
fective
Check the mains voltage; have the battery char-
ger checked by an authorised after-sales service
agent for Bosch power tools.
Maintenance and Service
u Before any work on the garden product itself (e.g.
maintenance, tool change, etc.) as well as during
transport and storage, remove the battery from the
garden product. There is danger of injury when uninten-
tionally actuating the On/Off switch.
Maintenance, Cleaning and Storage
u For safe and proper working, always keep the product
clean.
For safe and proper working, always keep the garden tool
and the ventilation slots clean.
Never spray the garden tool with water.
Never immerse the garden tool in water.
Store the garden product in a secure, dry place, out of the
reach of children.
Do not place other objects on the garden product.
Make sure that the clamping ring is always attached to the
spool during use. Otherwise, high vibrations may occur.
Battery Maintenance
Use the following procedures to enable optimum usage of
the battery:
Protect the battery against moisture and water.
Store the machine and battery only within a temperature
range between –20°C and 50°C . As an example, do not
leave the battery in the car in summer.
It is recommended that the battery is not stored within
the product but stored separately.
Do not leave the battery in the product in direct sunlight.
The ideal storage condition for the battery is 5°C.
Occasionally clean the venting slots of the battery using a
soft, clean and dry brush.
A significantly reduced working period after charging indic-
ates that the battery is used and must be replaced.
After-sales Service and Application
Service
www.bosch-garden.com
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the nameplate
of the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or arrange
the collection of a product in need of servicing or repair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
F 016 L81 803 | (28.02.2019)Bosch Power Tools

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