Tefal X-PLORER Serie 75 S RG8575WH [5/83] List of faults

Tefal X-PLORER Serie 75 S RG8575WH [5/83] List of faults
8 9
8 9
EN
Fault Solution
The inner chamber for the dust
bag of the auto empty station is
dirty.
1. Fine particles will pass through the dust bag and be adsorbed on the
inner wall of the dust barrel. Please check and clean up them regularly;
2. The dust bag may be damaged. Please check and replace if necessary;
3. Severe dirt accumulation in the inner chamber has a certain impact
on the fan and air pressure sensor. It is advisable to clean up the
garbage in the inner chamber regularly.
List of Faults
X-plorer Serie 75 S & 75 S+
Fault Solution
Collision bumper is stuck, please check. The collision bumper is stuck. Please tap repeatedly to
remove foreign matters. If there is no foreign matter,
please relocate it and then start it.
A wheel is stuck. Please check whether any foreign
matter is stuck in the wheel, or move it to near its
home position to start it.
If any wheel is stuck, please check whether any foreign
matter is stuck in the wheel, or move it to near its home
position to start it.
A side brush is stuck, please check. The side brush may be entangled with foreign matters.
Please clean and restart it.
The rolling brush is stuck. Please remove and clean
it.
The rolling brush may be entangled with foreign
matters. Please remove and clean it, its connections, its
cover and the suction inlet.
The machine is trapped. Please clear obstacles around.
The machine is trapped. Please move it near its
home position to start it.
The machine may be suspended. Please relocate it and
start. If the anti-drop sensor is too dirty, it may also cause
the fault. Please wipe the anti-drop sensor to eliminate
the fault.
A wheel is suspended. Please move it to near its home position to start it.
The power is too low, and the system is about to
shut down automatically.
Please charge it.
The recharge sensor is blocked. The recharge sensor is covered by dust. Please wipe it.
X-plorer Serie 75 S
Fault Solution
Error 12: The right along-wall sensor is blocked. Please wipe it
Error 13: The machine is tilted during startup. Please put the machine on the horizontal ground to start.
Error 14: Please install the dust box and filters back Make sure that filters and the dust box are installed in
place. Then please restart the machine.
Error 17: Restricted area detected. The machine is too close to a restricted area during
starting. Please relocate it to start
Error 18: The laser cover is stuck. Please check. The pressure sensor for laser cover is pressed or stuck.
Please relocate it to start.
Error 19: The laser sensor is stuck or twisted, please
check.
The laser distance sensor is stuck by foreign matter. Please
clear it.
Fault Solution
Error 20: The laser sensor may be blocked, please
check.
The laser distance sensor is blocked, please clear the blocking.
Too spacious environment and multi-reflection environment
such as metal mirrors also affect the normal operation of a
laser distance sensor. Please relocate it to start.
Error S1: Battery abnormal. Please consult the
instructions or APP.
The battery temperature is too high or too low.
Please wait for the battery temperature to be normal
(0°C~40°C/32°F~104°F) before use. If the error persists,
please contact our Service Department.
Error S2: Wheel module abnormal. Please consult
the instructions or APP.
Please check whether any foreign matter is stuck in
a wheel and try to restart the machine. If the error
persists, please contact our Service Department.
Error S3: Side brush module abnormal. Please
consult the instructions or APP.
Please check whether any foreign matter is stuck in a
side brush and try to restart the machine. If the error
persists, please contact our Service Department.
Error S4: Fan abnormal. Please consult the
instructions or APP.
Please check whether any foreign matter is stuck in
the fan and try to restart the machine. Please clean the
dust box and filters and try to restart the machine. If the
error persists, please contact our Service Department.
Error S5: Rolling brush abnormal. Please consult
the instructions or APP.
Please remove and clean it, its connections, its cover
and the suction inlet. Please try to restart the machine
after cleaning. If the error persists, please contact our
Service Department.
Error S6: Water pump abnormal. Please consult the
instructions or APP.
Please clean the water tank, water pump connections on
the tank and water pump connections on the machine,
the water outlet at the machine bottom, and check the
mop module. Please try to restart the machine with all
modules installed back after cleaning. If the error persists,
please contact our Service Department.
Error S7: Laser sensor abnormal. Please consult the
instructions or APP.
Please check the laser sensor for foreign matter and
try to restart the machine after cleaning If the error
persists, please contact our Service Department.

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