Centek CT-1960 [49/52] Troubleshooting

Centek CT-1960 [49/52] Troubleshooting
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8. TROUBLESHOOTING
Problem Probable cause/remedy
Washing machine will not turn on
Power plug not fully inserted into the socket.
Poor electric contact.
Power failure or system fuse blown.
Program execution will not start
Door not fully closed.
ON/OFF button not pressed.
Start/Pause button not pressed.
Water supply valve closed, no water intake into the machine. Delayed Start activated.
Machine will not fill water in or error code
«Е02» on the display
Water supply hose jammed/kinked/twisted.
Water supply tube not connected to water supply line.
Water pressure too low. Water supply valve closed.
No water in the supply system.
Intake valve filter blocked.
Start/Pause button not pressed.
Machine constantly fills and drains water
or water stays in the drum or washing
program stops
Uppermost point of drain hose located too low. It should be located at 65 to 100 cm above the floor. Wrong drain hose connection to sink/
sewage header, causing a back flow into the machine.
The drain hose end should be placed above the sink bottom to prevent water from flowing back.
Drain hose end inserted too deep into the sewage pipe.
Machine will not drain water or spin or error
code «Е0З» on the display.
Pump filter blocked.
Drain hose kinked/twisted.
Hose end plugs not removed during installation.
Drain hose or sink/sewage header blocked.
No spinning Drying speed set to «0».
Lengthy program duration Program duration depends on system water pressure and temperature, the amount of foam and the balance during spinning.
Strong vibration during spinning
Machine not leveled.
Transport bolts not removed.
Machine touches furniture and/or walls.
Load imbalanced.
SMART mode will not activate
A mode other than SMART was selected after machine startup. Turn machine off and press SMART.
Load imbalanced.
Noise during operation Some noises may be emitted by the motor, pump and water flow.
Machine will not spin
Load imbalanced. Machine will not switch to high spinning rpm to avoid damage.
Imbalance can be caused by washing a single heavy item (e.g. padded garment, patchwork blanket, etc.). Try the program once again
with a different load.
Leak from the detergent tray
Detergent tray compartments clogged with detergent and require cleaning.
Water pressure too high. Pressure needs to be reduced.
Machine slanted forward.
Other leaks
Water supply tube fittings loose. Check the machine body and tap fittings.
If the fittings are tight but still leak, replace gaskets in the tube connections.
Drain hose incorrectly fastened.
Smell Run the «Drum Cleaning» program.
Door will not open The door will not open until the lock icon on the control panel goes out after program completion.
Low water level during washing The level is normal if it is visible in the lower part of the door glass.
Too much foam
Detergent is not suitable for machine washing (it should be marked «For washing machines» or «Machine wash»).
Too much detergent used.
Less detergent is required if the water is soft.
Low drying effect
Hard-to-dry clothes (e.g. dense cotton fabric) and easy-to-dry items (e.g. synthetic fabric) have been loaded simultaneously.
Too much clothing loaded for drying
Wet and dry clothes loaded together for the Drying program. This may cause uneven drying of fabric/garments.
Water supply valve closed during drying. Ensure that the drain pump filter is not blocked.
Drain hose kinked/twisted/blocked.
Miscellaneous
Your washing machine is equipped with sensors that monitor the washing cycle processes and parameters (e.g. water level, temperature,
load balance, time / stages).
ERROR INDICATION
In some cases malfunctions can be detected by the washing machine’s microcomputer control system. Warnings are issued as audio signals and error codes displayed:
Code Cause Probable cause/remedy
Е02 No water filling
Ensure that the supply valve is open.
Ensure there is water in the system.
Ensure the supply tube or filter is not blocked.
Е0З Drain problems
Clean drain pump filter.
Ensure that the drain hose is not kinked/jammed/twisted. If the malfunction persists contact a service center.

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10 месяцев назад