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Инструкция по эксплуатации Страница: 88

Samsung RV520-S04 [88/133] Chapter 5 troubleshooting

Chapter 5.

Troubleshooting

Recovering/Backing up the Computer (Optional) 88

Reinstalling Windows (Optional) 95

Q&A 98

Содержание

User guide 1
Chapter 1 getting started 2
Chapter 2 using windows 8 2
Chapter 3 using the computer 2
Chapter 4 settings and upgrade 2
Chapter 5 troubleshooting 2
Chapter 6 appendix 2
Contents 2
Chapter 1 getting started 3
Before reading the user guide first check the following information 4
Before you start 4
Using the software 4
2012 samsung electronics co ltd 5
Before you start 5
Copyright 5
If you change the product s factory os operating system to another os or if you install software which is not supported by the product s original factory os you will not receive any technical support product exchange or refund and a fee will be charged when requesting a service 5
No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical without the consent of samsung electronics co ltd 5
Os and software support 5
Please use your computer with the original factory os if you install an os other than the factory os data may be deleted or the computer may not start 5
Safety precaution notations 5
Samsung electronics co ltd owns the copyright of this manual 5
Samsung electronics shall not be liable for any data loss please take care to avoid losing any important data and backup your data to prevent any such data loss 5
Text notations 5
The information in this document is subject to change without notice due to improving the performance of the product 5
About memory capacity representation 6
About the capacity representation of the storage 6
About the product capacity representation standard 6
Before you start 6
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 7
For your security and to prevent damage please read the following safety instructions carefully 7
Installation related 7
Safety precautions 7
Since this is commonly applied to samsung computers some pictures may differ from actual products 7
Warning 7
Power related 8
Safety precautions 8
Warning 8
Ac adapter usage precautions 9
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 9
Safety precautions 9
Warning 9
Battery usage related 10
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 10
Safety precautions 10
Warning 10
Cutting the power to the internal battery for corresponding models only 11
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 11
Safety precautions 11
Warning 11
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 12
Safety precautions 12
Usage related 12
Warning 12
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 13
Safety precautions 13
Upgrade related 13
Warning 13
Failure to follow instructions marked with this symbol may cause personal injury and even fatality 14
Safety precautions 14
Security and movement related 14
Warning 14
Battery usage related 15
Caution 15
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product 15
Installation related 15
Safety precautions 15
Caution 16
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product 16
Safety precautions 16
Usage related 16
Caution 17
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product 17
Safety precautions 17
Caution 18
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product 18
Safety precautions 18
Security and movement related 18
Upgrade related 18
Caution 19
Cautions on preventing data loss hard disk management 19
Failure to follow instructions marked with this symbol may cause slight injury or damage to the product 19
Safety precautions 19
Safety precautions 20
Using the power supply in an airplane 20
When using the ac power plug 20
Depending on the airplane you have to use the auto adapter and charging converter connect the airplane charging converter optional to the auto adapter optional and then insert the airplane power input jack into the power outlet 21
Safety precautions 21
When the cigar socket is provided you have to use the auto adapter optional insert the cigar plug of the auto adapter into the cigar socket and connect the dc plug of the auto adapter to the power input port of the computer 21
When using the airplane charging converter 21
When using the auto adapter 21
Proper posture 22
Proper posture during computer use 22
Eye position 23
Hand position 23
Proper posture during computer use 23
Illumination 24
Operation condition 24
Proper posture during computer use 24
Use time break time 24
Volume control headphones and speakers 24
Front view 25
Overview 25
Overview 26
Status indicators 26
Overview 27
Right view 27
Left view 28
Model a 28
Overview 28
Left view 29
Model b 29
Overview 29
Back view 30
Bottom view 30
Overview 30
About windows activation 31
Adjusting the screen brightness 31
Turning the computer on 31
Turning the computer on and off 31
Click settings 32
Shut down 32
The charms menu appears when you place your mouse pointer at the edge of the top or bottom right of the screen 32
Turning the computer off 32
Turning the computer on and off 32
Chapter 2 using windows 8 33
Alternatively place your mouse cursor over the end of the top or bottom right area on the screen to display the charms menu 34
Displaying help 34
Microsoft windows 8 hereafter referred to as windows is an operating system that is required for operating a computer 34
Press the f1 key on the keyboard to display the help 34
To use your computer optimally you need to know how to use it properly therefore it is better to learn how to use windows by utilizing windows help and support 34
What is microsoft windows 8 34
Screen at a glance 35
Start screen 35
When you turn on the computer the start screen is displayed which allows you to use the applications application app hereafter referred to as an app at the same location 35
Windows 8 provides both the new start screen mode and the desktop mode of the existing os 35
Click windows explorer in the taskbar on the desktop 36
Desktop 36
Displaying documents and files 36
Screen at a glance 36
This provides similar functions to those provided by the desktop in prior windows versions 36
To search for documents and files 36
Activating the charms 37
As this allows you to move directly to a desired device you can handle tasks such as importing pictures from a digital camera streaming a video to your tv or transferring files to a device on the current screen 37
Charms 37
Displaying the charms menu 37
If you move your mouse pointer to the top or bottom right corner of the screen the charms appears 37
If you want to search for a program or file in the app s settings file s simply enter a keyword in the search charm and start search 37
The charms allows you to quickly configure the device s connected to your computer search for app s file s and use the sharing function etc 37
The charms is a new type of menu that combines the start menu with the control panel of existing windows 37
The settings charm allows you to perform basic tasks such as adjusting the volume turning off the pc etc if you select the settings charm while a specific app is running the settings for the currently running app are displayed 37
Using the charms 37
You can also search within an app or on the web 37
You can move to the start screen 37
You can use this menu to transfer a picture or file to another user you can easily share pictures or files with other users simply by associating multiple apps with the share charm 37
Change pc settings 38
Changing the settings 38
Using the charms 38
Displaying currently running app s 39
Starting exiting an app 39
Using apps 39
Adding removing an app to from the start screen 40
Running two apps at the same time 40
Using apps 40
Configuring your microsoft account 41
Using apps 41
Using the windows store 41
Windows hot key function 42
You can use the following convenient hot keys in windows 8 42
Chapter 3 using the computer 43
Keyboard 44
Shortcut keys 44
Keyboard 45
Keyboard 46
Keyboard 47
Numeric key for 15 17 inch models 47
Other function keys 47
Screen brightness control 47
Volume control 47
Basic touchpad functions 48
Moving the cursor on the screen 48
Place your finger on the touchpad slightly and move your finger 48
The mouse cursor will move accordingly move your finger in the direction you wish to move the cursor 48
The touchpad provides the same function as a mouse and the left and right buttons of the touchpad plays the role of the left and right buttons of a mouse 48
Touchpad 48
Click function 49
Double click function 49
Drag function 49
Right button function 49
Touchpad 49
Configuring the gesture function 50
The gesture function of the touchpad optional 50
The scroll function 50
Touchpad 50
Zoom functions 50
Charms menu activating function 51
Displaying additional menu s of a currently running app 51
Last run window opening function 51
Touchpad 51
Auto locking when connecting usb mouse 52
Locking with shortcut keys 52
Touchpad 52
Touchpad on off function 52
Cd drive 53
Cd drive odd optional 53
Odd optional 53
Using cd drive 53
Multi card slot 54
Multi card slot optional 54
Optional 54
Using the card 54
Multi card slot 55
Optional 55
To format a memory card 55
To remove a memory card 55
Using a mini sd 55
About the connection cable 56
Connecting an external display device 56
Connect the d sub port of the computer and the port of the monitor or tv with the monitor cable 15 pin 57
Connect the power cord of the connected monitor tv or projector and turn the power on 57
Connecting an external display device 57
Connecting to the monitor port 57
External monitor tv projector 57
Press the key once to display a window to select 57
The monitor mode select a mode 57
You can experience a wider screen by connecting the computer to a monitor tv or projector with a monitor port 57
You can give better presentations by connecting the computer to a projector 57
After connecting a tv through hdmi you have to configure the screen and sound 58
By connecting the computer to a tv with a hdmi port you can enjoy both a high visual quality and a high sound quality 58
Connect the hdmi cable to the hdmi port of the tv 58
Connecting an external display device 58
Connecting through the hdmi port optional 58
External monitor tv projector 58
Press the key once to display a window to select 58
The monitor mode select a mode 58
Connecting an external display device 59
Registering programs to be executed by the external graphics chipset 59
Using nvidia graphics more efficiently optional 59
Adjusting the volume 60
Adjusting the volume using the keyboard 60
Adjusting the volume using the volume adjustment program 60
Using the sound recorder 60
Adjusting the volume 61
Using soundalive optional 61
Adjust the brightness with the screen brightness control bar 62
Adjustment icon 62
Controlling the brightness using the keyboard 62
Lcd brightness control 62
Screen 62
Settings 62
Connecting to the wired lan 63
Wired network 63
Wired network 64
Using the wol wake on lan function 65
Wired network 65
A wireless network wireless lan environment is a network environment that enables communicating between multiple computers at home or a small size office through wireless lan devices 66
Optional 66
Wireless network 66
Wireless network optional 66
Connecting to a wireless lan 67
Optional 67
Wireless network 67
Optional 68
Using the multimedia app 68
Using the multimedia app optional 68
You can enjoy photo video and music files with the s camera s gallery and s player apps 68
You can launch an app in the start screen 68
Optional 69
Using the multimedia app 69
Using the s camera app 69
Optional 70
Using the multimedia app 70
Using the s gallery app 70
Optional 71
Using the multimedia app 71
Using the s player app 71
Samsung software update 72
Using the s player app 72
Diagnosing the computer status and troubleshooting 73
Optional 74
Using the security slot 74
Using the security slot optional 74
Chapter 4 settings and upgrade 75
After a moment the bios setup screen appears 76
Bios setup 76
Entering the bios setup 76
The bios setup enables you to configure your computer hardware according to your needs 76
The items in the bios setup may differ depending on the product 76
Turn the computer on immediately press the f2 key several times 76
Bios setup 77
In the setup you have to use the keyboard 77
System setup keys 77
The bios setup screen 77
Setting a boot password 78
Setting a supervisor password 78
Setting a boot password 79
Setting a user password 79
Setting up a boot password 79
Setting up a hard disk drive password optional 79
Deactivating the password 80
Setting a boot password 80
Changing the boot priority 81
Adding or replacing memory modules 82
Insert a new memory module into the memory slot at an angle of approximately 30 degrees aligning it to the angle of the memory slot 82
One or more memory modules are installed on the computer 82
Remove the screw on the memory compartment cover at the bottom of the computer using a screw driver 82
There are 2 memory slots and users can replace the installed memory or add new memory 82
Upgrading memory 82
Upgrading memory 83
A lithium ion smart battery is supplied with this computer 84
Ac adapter not connected 84
Attach the battery and connect the ac adapter to the dc in jack of the computer 84
Battery 84
Charging the battery 84
Please refer to the following instructions when running the computer on battery power without connecting the ac power 84
The battery will then start charging 84
When charging is complete the charge led turns green 84
Battery 85
Battery usage time information 85
Confirming the battery charge in the taskbar 85
Decreasing the lcd brightness 85
Extending the battery usage time 85
Measuring the remaining battery charge 85
Battery 86
Extending the battery life optional 86
Using the power management program 86
Battery 87
Using the battery calibration function 87
Chapter 5 troubleshooting 88
If a problem occurs with your computer recovery recovery program allows you to easily restore your computer to the default factory settings alternatively you can back up your computer so that you can restore it to your preferred state at any time 89
Optional 89
Recovering backing up the computer 89
Recovering backing up the computer optional 89
Recovery introduction 89
Optional 90
Recovering 90
Recovering backing up the computer 90
Backing up 91
Optional 91
Recovering after a backup 91
Recovering backing up the computer 91
Optional 92
Recovering 92
Recovering backing up the computer 92
Optional 93
Recovering backing up the computer 93
To copy the external storage disk 93
Export disk image function 94
Optional 94
Recovering backing up the computer 94
Computer recovery function in windows 8 95
Optional 95
Recovering backing up the computer 95
Optional 96
Reinstalling in windows 96
Reinstalling windows 96
Reinstalling windows optional 96
Optional 97
Register a user according to the instructions on the windows screen 97
Reinstalling windows 97
The following window appears select an installation option if you click custom the procedures from step 5 continue sequentially if you click upgrade the procedures from step 6 continue sequentially 97
The windows installation continues the computer will restart 3 times during the installation if the press any key to boot from cd or dvd message appears after a restart do not press any button 97
When a window appears asking for the location to install the operating system to select a disk drive partition and click the next button 97
When the registration is complete the windows desktop screen appears 97
Optional 98
Reinstalling when windows does not start 98
Reinstalling windows 98
Recovery related 99
Windows 8 related 100
Display related 102
Others 103
Sound related 103
Chapter 6 appendix 104
Important safety information 105
Safety instructions 105
Setting up your system 105
Care during use 106
Important safety information 106
The instruction on safety operation of notepc 106
All systems equipped with cd or dvd drives comply with the appropriate safety standards including iec 60825 1 the laser devices in these components are classified as class 1 laser products under a us department of health and human services dhhs radiation performance standard should the unit ever need servicing contact an authorized service location 107
Battery disposal 107
Contact the samsung helpline for information on how to dispose of batteries that you cannot use or recharge any longer 107
Follow all local regulations when disposing of old batteries 107
Laser safety 107
Replacement parts and accessories 107
Use only replacement parts and accessories recommended by manufacturer 107
Connect and disconnect the ac adapter 108
General requirements 108
Power cord requirements 108
Replacement parts and accessories 108
Additional limitations cautions and concerns for specific countries are listed in the specific country sections or country group sections the wireless devices in your system are only qualified for use in the countries identified by the radio approval marks on the system rating label if the country you will be using the wireless device in is not listed please contact your local radio approval agency for requirements wireless devices are closely regulated and use may not be allowed 109
If fitted with 2 g band or 5g band 109
Low power radio lan type devices radio frequency rf wireless communication devices operating in the 2 ghz 5ghz band may be present embedded in your notebook system the following section is a general overview of considerations while operating a wireless device 109
Regulatory compliance statements 109
Some circumstances require restrictions on wireless devices examples of common restrictions are listed on the next page 109
The rf field strength of the wireless device or devices that may be embedded in your notebook are well below all international rf exposure limits as known at this time because the wireless devices which may be embedded into your notebook emit less energy than is allowed in radio frequency safety standards and recommendations manufacturer believes these devices are safe for use regardless of the power levels care should be taken to minimize human contact during normal operation 109
Wireless guidance 109
Regulatory compliance statements 110
United states of america 110
Usa and canada safety requirements and notices 110
Use in specific environments 110
Other wireless devices 111
Regulatory compliance statements 111
Safety notices for other devices in the wireless network refer to the documentation supplied with wireless ethernet adapters or other devices in the wireless network 111
This device complies with part 15 of the fcc rules operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation 111
Unintentional emitter per fcc part 15 111
Intentional emitter per fcc part 15 112
Regulatory compliance statements 112
Certification information sar 113
Exposure to radio frequency rf signals 113
Health and safety information 113
Regulatory compliance statements 113
Fcc part 68 if fitted with a modem device 114
Regulatory compliance statements 114
Canada 115
Intentional emitter per rss 210 115
Regulatory compliance statements 115
Unintentional emitter per ices 003 115
Regulatory compliance statements 116
Regulatory compliance statements 117
Telecommunications per doc notice for products fitted with an ic compliant modem 117
Déclarations sur les télécommunications selon doc pour des produits munis d un modem homologué par la ic 118
Regulatory compliance statements 118
Brazil 119
European directives 119
European union 119
European union ce marking and compliance notices 119
Manufacturer information 119
Regulatory compliance statements 119
Eu r tte compliance statements 120
European radio approval information for products fitted with eu approved radio devices 120
Regulatory compliance statements 120
The low band 5 5 5 5 ghz is for indoor use only 120
The power output of the wireless device or devices that may be embedded in you notebook is well below the rf exposure limits as set by the european commission through the r tte directive 120
This product is a notebook computer low power radio lan type devices radio frequency rf wireless communication devices operating in the 2 ghz 5ghz band may be present embedded in your notebook system which is intended for home or office use this section is only applicable if these devices are present refer to the system label to verify the presence of wireless devices 120
Wireless devices that may be in your system are only qualified for use in the european union or associated areas if a ce mark with a notified body registration number and the alert symbol is on the system label 120
Regulatory compliance statements 121
European economic area restrictions 122
If the declaration of conformity for the model you are interested in is not available on our web site please contact your distributor 122
Local restriction of 802 1b 802 1g radio usage 122
Note to integrator the following statements on local restrictions must be published in all end user documentation provided with the system or product incorporating the wireless product 122
Regulatory compliance statements 122
To view the eu declaration of conformity for this product in english only go to http www samsung com uk support download supportdownmain do then search the model number of the product 122
Regulatory compliance statements 123
European telecommunication information for products fitted with eu approved modems 124
Regulatory compliance statements 124
Rtc caution 124
Correct disposal of batteries in this product 125
Correct disposal of this product waste electrical electronic equipment 125
India only 125
Usa only 125
Weee symbol information 125
Samsung packaging take back program 126
For detailed system specifications refer to the product catalogue 127
Product specifications 127
The system specifications may differ depending on the derived models 127
Energy star partner 128
Product specifications 128
Registered trademarks 128
Glossary 129
The glossary lists the terminologies used in this user guide for terminologies other than these look in windows help 129
Glossary 130
Glossary 131
Glossary 132

Samsung RV520-S04 [88/133] Chapter 5 troubleshooting

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