Canon DR-2020U [7/40] Troubleshooting 8

Table of Contents

Setup Guide...............................................................Foldout

Introduction..........................................................................4

Symbols Used in This Manual..................................................... 4

Manuals for the Scanner ............................................................. 4

Important Safety Instructions.............................................5

Installation Location..................................................................... 5

Power Supply .............................................................................. 6

Moving the Scanner .................................................................... 7

Handling ...................................................................................... 7

Disposal....................................................................................... 8

Features of the DR-2020U Document Scanner .................9

Names and Functions of Parts .........................................10

Feeding Methods ...............................................................13

Placing Documents ...........................................................15

Placing Documents into the Feeder .......................................... 15

Placing Documents on the Flatbed ........................................... 15

Placing Cards into the Business Card Feeder .......................... 16

Supplied Software .............................................................17

Scanning with CaptureOnTouch ......................................18

What is CaptureOnTouch?........................................................ 18

Starting CaptureOnTouch ......................................................... 19

Scan First .................................................................................. 20

Select Scan Job ........................................................................ 24

Troubleshooting ................................................................28

Common Problems and Solutions............................................. 28

Clearing a Paper Jam................................................................ 30

Appendix ............................................................................32

Cleaning the Roller Unit and Separation Pad............................ 32

Specifications ............................................................................ 34

Replacement Parts.................................................................... 35