Asus Strix Soar [25/27] English

ASUS STRIX Sound Card Series User Manual

English

3. I can’t hear any sound from my analog speakers.

• STRIX sound card series PCI Express audio card needs the power

cable to supply addition power in addition to the basic PCI Express

bus power. Please double check you have plugged the small 4-pin

power plug onto STRIX sound card series power connector. If you did

not plug the internal power, STRIX Sound Card Series Audio Center

will remind you a warning message and won’t allow your operation

when you double click STRIX Sound Card Series Audio Center icon in

the system tray.

• Please ensure that you have connected speakers properly and have

powered on your speakers

• Please ensure that the device master volume or the software player

has NOT been muted on the STRIX Sound Card Series Audio Center

• If you are using Dolby Digital Live encoder through the S/PDIF output,

the analog output will be muted to get rid of the interference between

your digital speaker system and analog speakers or headphones.

Please check if this is the case.

• Please go to the sound and audio device of Windows Control Panel

to check if the playback default device is set to STRIX Sound Card

Series Audio Device, instead of other onboard AC97 or HDA codec

device. If it’s not, please set it to STRIX Sound Card Series Audio

Device and restart your applications.

• Please try restart your Windows.

4. I can’t hear any sound from the S/PDIF output.

• Please ensure that you have enabled S/PDIF output in the Audio Center

GUI (Main page)

• Please ensure that you are connecting the correct S/PDIF output jack

on the card to the decoder’s (AV receiver) S/PDIF input jack

• You may need to select the correct input and mode of your decoder or

AV receiver. For Dolby Digital or DTS output, you may have to double

check that the AV receiver is in that decoding mode.

• If you are using 192KHz PCM output, please make sure your decoder

can support 192KHz decoding. Try changing it to 44.1K or 48KHz rst.